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Hanover Insurance Group
Hanover Insurance Group

61 Hanover Insurance Group Customer Service Representative Jobs Hiring Near You

gpac

Insurance Customer Service Representative

Uniontown, PA · On-site

$37K - $51K/yr

An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work with that has amazing benefits and growth opportunities.

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

Insurance Concepts of St Louis - Imperial

Be Seen First

Licensed Insurance CSR

Arnold, MO · On-site

$20 - $23/hr

Role Description The Licensed Insurance CSR is a full-time, on-site role based in Imperial, MO. This position is responsible for assisting clients with policy questions, changes, and renewals, while ...

AA2IT

Customer Service Rep I

Temple, TX · On-site

$18/hr

CSC Customer Service Rep II Job Family ... Customer Service FLSA Status: Nonexempt Job Group: Customer/Administrative Support JOB SUMMARY:

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Hanover Insurance Group Jobs Information

What is it like to work at Hanover Insurance Group?

Hanover Insurance Group is a company that values a collaborative and customer-centric culture, prioritizing teamwork and innovation to deliver exceptional results. The company's structure is organized into various business units, including personal lines, commercial lines, and specialty insurance, with a focus on creating a dynamic and inclusive work environment that fosters growth and development. Working at Hanover Insurance Group may appeal to candidates who are passionate about the insurance industry and seeking a challenging yet supportive work environment that offers opportunities for professional growth and advancement.

What makes Hanover Insurance Group an attractive place to work?

Hanover Insurance Group is a leading property and casualty insurer with a long history of stability and financial strength, operating in a highly competitive industry. The company offers a collaborative work environment that fosters innovation, with opportunities for employees to contribute to the development of new products and services, as well as a culture that values diversity, equity, and inclusion. Joining Hanover Insurance Group provides professionals with opportunities for growth and development, including training programs, mentorship, and career advancement opportunities in a dynamic and supportive work environment.

Do workers at Hanover Insurance get paid breaks?

Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Hanover Insurance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

At Hanover Insurance, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from Hanover Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Hanover Insurance?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between July 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers at Hanover Insurance worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Hanover Insurance workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Hanover Insurance?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Hanover Insurance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Hanover Insurance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Hanover Insurance?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Hanover Insurance good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Hanover Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Hanover Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Hanover Insurance?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Hanover Insurance enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Hanover Insurance recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Hanover Insurance?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Hanover Insurance?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Hanover Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Hanover Insurance is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Hanover Insurance Group?

What are the most popular categories at Hanover Insurance Group?

Infographic showing various Customer Service Representative job openings at Hanover Insurance Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 70% Physical, and 30% Remote job distribution.

Insurance Customer Service Representative

gpac

Washington, PA • On-site

$37K - $51K/yr

Other

Posted 27 days ago

Job description

Job Description
Are you looking for an opportunity in Commercial Lines? An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work with that has amazing benefits and growth opportunities. Their culture is second to none, offering a strong family feel!
If you are a Customer Service Representative that is attentive and enthusiastic with customers, lets talk.
A few qualifications for this Customer Service Representative job
  • Experience in CSR
  • 1 year of direct commercial lines support
  • Interest in Commercial Lines Account Management
  • Ability to organize necessary resources, including people, tools and deadlines
  • Foster positive relationships with colleges, clients, and managers

Apply now for the next step in your Customer Service Representative Career!
For additional opportunity, please contact Bailee Zavala directly at 531-261-1378 resumes may be confidentially sent to bailee.zavala@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
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About GPAC

Sourced by ZipRecruiter

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Sioux Falls, SD, US

Year founded

1990

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