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Hanover Insurance Group
Hanover Insurance Group

61 Hanover Insurance Group Customer Service Representative Jobs Hiring Near You

U-Haul

Customer Service Representative

Hanover Park, IL · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 4N221 84th Ct, Hanover Park, Illinois 60133 ... Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service ...

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Be Seen First

Customer Service Representative (CSR)

Turlock, CA · On-site

$20 - $25/hr

The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as ... Group Life and AD&D Insurance * 401-K * Paid Holiday * Paid Vacation * Paid Sick Leave Company ...

Circle K

Customer Service Representative

Hanover, NH

$16 - $21.75/hr

Store 4707245: 73 S Main St, Hanover, New Hampshire 03755 Shift Availability Days & Evenings Time ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Circle K

Customer Service Representative

Hanover, NH

$16 - $21.75/hr

Store 4707245: 73 S Main St, Hanover, New Hampshire 03755 Shift Availability Days & Evenings Time ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

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Hanover Insurance Group Jobs Information

What is it like to work at Hanover Insurance Group?

Hanover Insurance Group is a company that values a collaborative and customer-centric culture, prioritizing teamwork and innovation to deliver exceptional results. The company's structure is organized into various business units, including personal lines, commercial lines, and specialty insurance, with a focus on creating a dynamic and inclusive work environment that fosters growth and development. Working at Hanover Insurance Group may appeal to candidates who are passionate about the insurance industry and seeking a challenging yet supportive work environment that offers opportunities for professional growth and advancement.

What makes Hanover Insurance Group an attractive place to work?

Hanover Insurance Group is a leading property and casualty insurer with a long history of stability and financial strength, operating in a highly competitive industry. The company offers a collaborative work environment that fosters innovation, with opportunities for employees to contribute to the development of new products and services, as well as a culture that values diversity, equity, and inclusion. Joining Hanover Insurance Group provides professionals with opportunities for growth and development, including training programs, mentorship, and career advancement opportunities in a dynamic and supportive work environment.

Do workers at Hanover Insurance get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Hanover Insurance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

At Hanover Insurance, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between July 2025 and May 2026.

Is the health insurance from Hanover Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Hanover Insurance?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between July 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers at Hanover Insurance worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Hanover Insurance workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Hanover Insurance?

Most people find it easy to get time off.
92% of people report it’s easy to get time off.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Hanover Insurance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Hanover Insurance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Hanover Insurance?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Hanover Insurance good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Hanover Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Hanover Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Hanover Insurance?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Hanover Insurance enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Hanover Insurance recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Hanover Insurance?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Hanover Insurance?

Most people are given support to advance their career here.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Hanover Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Hanover Insurance is doing?

Most people feel well informed about how the company is doing.
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Hanover Insurance Group?
What are the most popular categories at Hanover Insurance Group?
Infographic showing various Customer Service Representative job openings at Hanover Insurance Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 70% Physical, and 30% Remote job distribution.

Customer Service Representative with Inside Sales Opportunity

Ziegler Insurance Group

Kansas City, MO • On-site

$45K - $72K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 25 days ago

Job description

At Ziegler Insurance Group, we believe in building lasting relationships, not just selling policies. Nestled right here in Kansas City, Missouri, we're a dedicated team committed to providing exceptional service and peace of mind to our community. We're looking for a bright, enthusiastic Customer Service Representative to join our close-knit family. This isn't just a customer service role; it's a stepping stone to exciting inside sales opportunities for the right individual. You'll be the first point of contact for our valued clients, the friendly voice on the phone, and the helpful hand guiding them through their insurance journey. If you have a passion for helping people, a knack for clear communication, and an eagerness to grow your career in a supportive environment, wed be thrilled to welcome you aboard. Come be a part of a team that genuinely cares!


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities


Responsibilities
  • Respond to customer inquiries via phone, email, and in-person with a friendly and helpful demeanor.
  • Provide accurate information about Ziegler Insurance Group's products and services.
  • Assist customers with policy-related questions and basic administrative tasks.
  • Identify opportunities to offer additional products or services to meet customer needs.
  • Process customer requests and update account information accurately.
  • Collaborate with the sales team to support their efforts and transition interested customers.

Requirements
  • Must have or be able obtain a Personal Lines or Property & Casualty License. Employer assistance available.
  • High school diploma or equivalent required.
  • Previous customer service experience is highly preferred.
  • Excellent communication and interpersonal skills.
  • Basic computer proficiency, including email and data entry.
  • A positive attitude and a willingness to learn.
  • Ability to work effectively in a team-oriented environment.