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Hachette Book Group
Hachette Book Group

60 Hachette Book Group Copy Editor Jobs Hiring Near You

Hachette Book Group

Cost Accounting Manager

New York, NY · On-site

$90K - $100K/yr

Hachette Book Group is seeking a talented Cost Accounting Manager to support our Finance team! This position will support the Director of Inventory with daily and monthly work requirements of the ...

Hachette Book Group

National Account Manager

New York, NY · On-site

$70K - $85K/yr

Hachette Book Group is seeing a National Account Manager responsible for selling children's titles to key accounts such as Mass Retailers, Wholesale Clubs, and Readerlink. We are looking for a ...

Hachette Book Group

Finance Director, Sales

New York, NY · On-site

$125K - $150K/yr

Hachette Book Group is seeking a strategic and highly analytical Finance Director to join our dynamic Sales organization. This is a highly visible leadership role that partners directly with the EVP ...

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Hachette Book Group Jobs Information

Is the health insurance from Hachette Book Group affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Hachette Book Group?

Some people get paid time off from work.
67% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Hachette Book Group?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people at Hachette Book Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people at Hachette Book Group get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and June 2026.

Is it stressful to work at Hachette Book Group?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
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Do people at Hachette Book Group enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people at Hachette Book Group recommend working with their team?

Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get enough training when they start at Hachette Book Group?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get support to advance at Hachette Book Group?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people think Hachette Book Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers feel well informed about how Hachette Book Group is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.
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Infographic showing various Copy Editor job openings at Hachette Book Group in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 90% Physical, and 10% Hybrid job distribution.

Accounts Management Representative

Hachette Book Group

Lebanon, IN

Full-time

Re-posted 22 days ago

Hachette Book Group rating

6.8

Company rating: 6.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

16th of 19 rated publishing

Job description

SUMMARY: The Account Management Representative provides outstanding customer support by maintaining accurate customer account information and delivering timely, effective solutions to customer inquiries and account-related issues. This position partners closely with Sales and internal business teams to manage customer data, analyze large data sets, and support efficient account management processes. Success in this role requires exceptional attention to detail, strong analytical and problem-solving skills, proficiency with Excel, and a commitment to delivering high-quality service while contributing to Hachette Book Group's mission of making it easy for everyone to discover new worlds of ideas, learning, entertainment, and opportunity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Create, maintain, and update customer account records to ensure data accuracy and integrity.
  • Review, analyze, and validate customer data, including large Excel spreadsheets, to support account management and data maintenance projects.
  • Serve as a primary point of contact for customer inquiries, providing timely and professional resolution to account-related questions and issues.
  • Collaborate with Sales and cross-functional teams to improve account management processes and support business objectives.
  • Investigate, troubleshoot, and resolve customer account issues using sound analytical and problem-solving skills.
  • Maintain a high degree of accuracy, organization, and attention to detail while managing multiple priorities.
  • Learn and adapt to new systems, technologies, and business processes to support evolving departmental needs.
  • Perform other duties as assigned.

ADDITIONAL DUTIES AND RESPONSIBILITIES: As assigned

SUPERVISORY RESPONSIBILITIES: None

QUALIFICATION REQUIREMENTS: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

SKILLS REQUIRED:

  • Strong proficiency in Microsoft Office Suite, with a focus on Excel including the ability to organize, analyze, and manage large data sets.
  • Excellent communication skills, both verbal and written with the ability to build positive working relationships.
  • Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
  • Ability to prioritize multiple assignments and meet deadlines in a fast-paced environment.
  • Self-motivated with the ability to work independently while contributing effectively as part of a team.
  • A proactive approach that demonstrates the ability to learn and adapt to software applications, new systems and business processes.

EDUCATION AND EXPERIENCE: 1+ years of related work experience in customer service, account management, data management, or a related field.

Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employment Type: Full-Time

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