Guidewire
Guidewire

60 Guidewire Application Support Engineer Jobs Hiring Near You

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

Application Support Engineer Location: Dallas , TX & Jersey hybrid Duration: 6 + Months (Possible Extension) Shift Schedule: Monday - Friday 8:00 AM to 5:00 PM Employment Type : Contract-to-Hire (CTH ...

Application Support Engineer Location: Dallas , TX & Jersey hybrid Duration: 6 + Months (Possible Extension) Shift Schedule: Monday - Friday 8:00 AM to 5:00 PM Employment Type : Contract-to-Hire (CTH ...

FinTech) is seeking an experienced Application Support Engineer to join our team of talented professionals. This is a full-time remote opportunity. U.S. FinTech built and operates the largest and ...

FinTech) is seeking an experienced Application Support Engineer to join our team of talented professionals. This is a full-time remote opportunity. U.S. FinTech built and operates the largest and ...

Application Support Engineer Location: Eagan, MN Unix or Linux Hardware and Application Support. Windows 2003, 2008 R2, 2012 Hardware and Application Support Incident, Change, and Problem Management ...

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Guidewire Jobs Information

What is it like to work at Guidewire?

Guidewire is a company that prioritizes innovation, collaboration, and customer satisfaction, fostering a culture that encourages creativity and teamwork. The company's software development teams are structured around product lines, allowing for focused expertise and efficient communication, and its offices often feature open layouts and collaborative spaces that facilitate collaboration and knowledge-sharing. Working at Guidewire may appeal to candidates who are passionate about insurance technology and want to contribute to the development of solutions that help insurers adapt to changing market conditions.

What makes Guidewire an attractive place to work?

Guidewire is a leading provider of software solutions for the insurance industry, known for its innovative and customer-centric approach to product development. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and knowledge-sharing among employees, with a focus on delivering high-quality products and services. By joining Guidewire, professionals can contribute to shaping the future of the insurance industry, develop their skills and expertise, and enjoy opportunities for growth and advancement in a stable and rapidly evolving company.
What other companies are hiring for Application Support Engineer jobs?
Infographic showing various Application Support Engineer job openings at Guidewire in the United States as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% Physical job distribution.

Application Support Engineer

PROLIM Global Corporation

Liberty, NC • On-site

Full-time

Posted 3 days ago

New


Job description

Description
Application Support Engineer Manufacturing Systems (Siemens OpsCenter MOM & Ignition SCADA)
Position Summary:
We are seeking a highly motivated and experienced Application Support Engineer with 3+ years of experience to join our dynamic Manufacturing Systems & Applications team. This position is ideal for a candidate with experience supporting Manufacturing Execution Systems (MES/MOM), SCADA platforms, and integrated manufacturing applications in a production environment, with a strong focus on troubleshooting, system reliability, and continuous improvement. The successful candidate will be responsible for supporting and maintaining Siemens OpsCenter MOM, Ignition SCADA, and related manufacturing systems, resolving application issues, performing root cause analysis, implementing system enhancements, and collaborating with manufacturing, quality, automation, engineering, and IT teams to ensure maximum system availability and operational efficiency.
Requirements
Key/Primary Responsibilities
Application Support & Incident Management
Provide Level 2 and Level 3 support for Siemens Opcenter MOM and Ignition SCADA applications.
Monitor manufacturing application performance and proactively identify issues before they impact production.
Troubleshoot and resolve applications, interface, and data-related incidents within SLA targets.
Analyze recurring issues and participate in root cause analysis activities.
Support major incident recovery activities and plant production needs.
Maintain incidents, problem, and change records within the IT service management platform.
Siemens Opcenter MOM Support
Support production workflows, electronic work instructions, genealogy, traceability, and manufacturing execution processes.
Configure and maintain master data, workflows, production models, and application settings.
Assist with application deployments, upgrades, patches, and testing activities.
Ignition SCADA Support
Support and maintain Ignition Gateway, Vision, and Perspective applications.
Develop and modify HMI screens, reports, dashboards, alarms, and historian configurations.
Monitor SCADA performance and resolve communication issues.
Support data collection and visualization requirements for manufacturing operations.
Change & Release Management
Participate in application deployments and release activities.
Execute testing plans for system updates and enhancements.
Ensure proper documentation and validation of changes.
Support production cutovers and post-deployment monitoring.
Continuous Improvement
Identify opportunities to improve application stability and operational efficiency.
Participate in Kaizen and digital manufacturing initiatives.
Recommend automation opportunities to reduce manual activities.
Develop and maintain support documentation, SOPs, and knowledge articles.
Minimum qualification:
Required Education & Experience:
Education
Bachelor's Degree in: Computer Science or Information Technology Engineering
Related Technical Discipline
Experience
3-5 years of application support experience in a manufacturing environment.
Experience supporting MES/MOM, SCADA, or manufacturing applications.
Experience with production support, incident management, and troubleshooting.
Experience working within 24x7 manufacturing operations.
Technical Skills
Siemens Opcenter Execution / MOM
Manufacturing process modeling
Production execution and workflow management
Ignition SCADA
Ignition Gateway Administration
Manufacturing Operations Management (MOM)
OEE Monitoring
Traceability & Genealogy
Shop Floor Data Collection
SQL Query Development
Stored Procedures
Basic Python, Java, or scripting knowledge
REST APIs and Web Services
Preferred Qualifications:
Siemens Opcenter experience.
Manufacturing Process Understanding
Continuous Improvement Mindset
Technical Documentation