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Group 1 Automotive
Group 1 Automotive

20 Group 1 Automotive Service Manager Jobs Hiring Near You

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Group 1 Automotive Jobs Information

What is it like to work at Group 1 Automotive?

Group 1 Automotive is a company that values a customer-centric approach and a collaborative team environment, fostering a culture of innovation and growth. As a leading automotive retailer, Group 1 operates a diverse network of dealerships across the US and UK, offering a wide range of career opportunities in sales, service, and management. Working at Group 1 Automotive may appeal to individuals who are passionate about the automotive industry and seeking a dynamic work environment with opportunities for professional development and advancement.

What makes Group 1 Automotive an attractive place to work?

Group 1 Automotive is a leading automotive retailer in the United States, operating over 170 dealerships across 18 states and employing thousands of people. The company offers a dynamic work environment that values innovation, teamwork, and customer satisfaction, with opportunities for employees to grow professionally and develop new skills. By joining Group 1 Automotive, individuals can contribute to the company's mission of delivering exceptional customer experiences and driving business success, while also advancing their careers in a stable and supportive organization.

Do workers at Group 1 Automotive get paid breaks?

Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Group 1 Automotive pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
47% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

At Group 1 Automotive, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Group 1 Automotive affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Group 1 Automotive?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 29% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 43% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Group 1 Automotive worry about hours?

Some people worry about getting enough hours.
37% of people report they worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Group 1 Automotive workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Group 1 Automotive workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Group 1 Automotive?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Group 1 Automotive managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Group 1 Automotive spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
41% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Group 1 Automotive?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Group 1 Automotive good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Group 1 Automotive feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Group 1 Automotive get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Group 1 Automotive?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Group 1 Automotive enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Group 1 Automotive recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Group 1 Automotive?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Group 1 Automotive?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Group 1 Automotive’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Group 1 Automotive is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Service Manager jobs?
What are the most popular jobs at Group 1 Automotive?
What are the most popular categories at Group 1 Automotive?
Infographic showing various Service Manager job openings at Group 1 Automotive in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Automotive Service Advisor - Group 1 Automotive

Group 1 Automotive, Inc.

Arlington, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

78th of 150 rated car dealerships

Job description

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
The Service Advisor at Group 1 Automotive serves as the primary liaison between customers and the service department, delivering a premium, luxury-level customer experience. This role involves managing the entire service process—from vehicle intake to final delivery—while ensuring clear communication, accurate recommendations, and efficient coordination with technicians. The Service Advisor plays a key role in building customer trust, driving service revenue, and maintaining high customer satisfaction.

  • Greet customers promptly and professionally, identifying service needs
  • Document vehicle concerns and create accurate repair orders
  • Recommend maintenance and repair services based on inspections and diagnostics
  • Provide clear explanations of services, costs, and timelines
  • Coordinate with technicians and the parts department to ensure efficient workflow
  • Maintain consistent communication with customers regarding service status and updates
  • Identify and present upsell opportunities for additional services and preventative maintenance
  • Review completed work for accuracy and ensure quality standards are met
  • Deliver vehicles back to customers, explaining work performed and ensuring satisfaction
  • Maintain high customer satisfaction scores and foster repeat business

 
  • Previous automotive service advisor experience preferred (luxury brand a plus)
  • Strong customer service and interpersonal skills
  • Excellent verbal and written communication abilities
  • Basic knowledge of automotive systems and maintenance services
  • Sales-oriented mindset with the ability to recommend services confidently
  • Ability to multitask and stay organized in a fast-paced environment
  • Proficiency with dealership service software and computer systems
  • High school diploma or equivalent (associate or technical degree preferred)
Compensation & Benefits
 
  • Salary Based Pay Plan, Plus Bonuses
  • A Great Working Environment
  • A Structured, Self-Paced Career Path Leading to Management Opportunities
  • Service Advisor University – Paid for by Group 1 Automotive
  • Health, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Paid Time off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan
  • Pinnacle Awards Program

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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