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60 Gridhawk Customer Support Manager Jobs Hiring Near You

GridHawk

Locate Technician

Battle Creek, MI · On-site

$18.75 - $25.75/hr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Gas Leak Survey Technician- MO

Raytown, MO · On-site

... the manager or customer requires. In order to obtain employment with GridHawk LLC, candidates MUST complete a background check. Company policy requires no violations within the last 5 years.

GridHawk

Lead Locate Technician

Valparaiso, IN · On-site

$43K - $56K/yr

Locating technicians will be dispatched to locate and verify for utility customers. GridHawk LLC is ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Montgomery, AL · On-site

$37K - $48K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

MI- Utility Locate Technician

Howell, MI · On-site

$18.75 - $25.50/hr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Pontiac, IL · On-site

$35K - $45K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk LLC

Locate Technician

Ottawa, IL

$37K - $48K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Quality Auditor

Kansas City, MO · On-site

GridHawk LLC ( is a premier provider of utility locating and other damage prevention services. Our ... management system. We strive to build long-term relationships with safety-focused customers who ...

GridHawk

Quality Auditor

Ottawa, IL · On-site

GridHawk LLC ( is a premier provider of utility locating and other damage prevention services. Our ... management system. We strive to build long-term relationships with safety-focused customers who ...

GridHawk

Quality Auditor

Ottawa, IL · On-site

GridHawk LLC ( is a premier provider of utility locating and other damage prevention services. Our ... management system. We strive to build long-term relationships with safety-focused customers who ...

GridHawk

Quality Auditor

Naperville, IL · On-site

GridHawk LLC ( is a premier provider of utility locating and other damage prevention services. Our ... management system. We strive to build long-term relationships with safety-focused customers who ...

GridHawk

Locate Technician

Independence, MO · On-site

$34K - $44K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Elkhart, IN · On-site

$36K - $46K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Liberty, MO · On-site

$35K - $46K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Joplin, MO · On-site

$34K - $43K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Goshen, IN · On-site

$33K - $43K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Baltimore, MD · On-site

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

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Gridhawk Jobs Information

Do workers at GridHawk get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Does GridHawk pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

At GridHawk, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from GridHawk affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at GridHawk?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 86% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at GridHawk worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do GridHawk workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for GridHawk workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at GridHawk?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do GridHawk managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at GridHawk spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at GridHawk?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at GridHawk good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at GridHawk feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at GridHawk get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at GridHawk?

Some people feel stressed here.
42% of people say they often feel stressed at work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at GridHawk enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at GridHawk recommend working with their team?

Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at GridHawk?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at GridHawk?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think GridHawk’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
67% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how GridHawk is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Support Manager jobs?

What are the most popular jobs at Gridhawk?

What are the most popular categories at Gridhawk?

Infographic showing various Customer Support Manager job openings at Gridhawk in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Nights. Highlights an 100% Physical job distribution.

Locate Technician

GridHawk

Battle Creek, MI • On-site

$18.75 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

GridHawk rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Utility Locate Technician
Utility Locate Technicians are responsible for accurately locating underground facilities including, electric power lines, gas lines, fiber optic lines (minimal). This position is a key component to ensure that the area is complying with client and state requirements. Service duties include observing, locating, marking, and documenting underground and exposed utility locations. Understanding of doing so, using multiple methods is required. Locating technician will be dispatched to locate and verify for utility customer. Technician can work independently or in a team environment, in both circumstances' technician will work under assigned supervisor. Ability to perform this job takes focus, skill, and the use of machinery and/or tools. GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based on performance.
In order to obtain employment with GridHawk LLC, candidate MUST complete a background check. Company policy requires no violations within the last 5 years.
Candidates MUST also take and pass a DOT drug test.
All employees of GridHawk LLC, are assigned proper technology and work vehicles in order to perform all work-related duties.
We will provide you the tools you need to achieve including:
  • Company vehicle, laptop and smartphone
  • All personal protective equipment provided

Duties will include, but are not limited to:
  • Locates underground facilities by using a transmitter and hooking up to a buried facility, pedestal etc.
  • Works in and walks over all types of terrain in and around construction zones and residential, commercial, industrial and rural areas in all types of weather conditions.
  • Interprets job order tickets, blueprints and maps to efficiently route and perform duties.
  • Performs locates and emergency/on-call locates during regular, overtime and holiday hours as necessary to meet customer needs.
  • Performs all work in a timely, professional and efficient manner while effectively communicating and interacting with customers, co-employees and third parties
  • Communication with management team, contractor and utility customer to ensure a damage free environment
  • Knowledge of technology and tools needed
  • Ability to work with others and in a supervised team environment

Qualifications:
  • High School Diploma or equivalency (GED)
  • State issued driver's license
  • Ability to problem solve
  • Ability to read, interpret, and decipher multiple types of prints
  • Ability to lift over 50lbs
  • Ability to walk/stand for multiple hours a day
  • Excellent communication skills needed
  • Ability to read and interpret prints at a high level
  • Pass a Background screening (no violations within the last 5 years)
  • Pass a DOT drug test

All employees are eligible to receive some form of company benefits. Some benefits (including health insurance) are available to regular, full-time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. All benefits will be available the first of the next month following 30 days of employment.
Benefits for full-time employees include:
  • Health Insurance
  • Dental Insurance
  • Term life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Vision Insurance
  • Flexible Benefits Plan
  • 401(k) Savings Plan (Matched by the company)

Job Type: Full-time
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:
  • 10-hour shift
  • Monday to Friday
  • On call
  • Weekends as needed

Education:
  • High school or equivalent (Required)

Experience:
  • Computer skills: 1 year (Preferred)
  • Utility Locating: 1 year (Preferred)

License/Certification:
  • Driver's License (Required)

Work Location: On the road

What GridHawk employees say

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Benefits

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