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60 Gridhawk Customer Support Manager Jobs Hiring Near You

GridHawk

Administrative Assistant

Kansas City, MO · On-site

$17.50 - $23.75/hr

Supports managers and employees through a variety of tasks related to organization and ... GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ...

GridHawk

Area Manager

Independence, MO · On-site

GridHawk LLC ( is a premier provider of utility locating and other damage prevention services. Our ... Also supporting our mission is an array of advanced technology, the centerpiece of which is our ...

GridHawk LLC

Area Manager

Independence, MO

GridHawk LLC ( is a premier provider of utility locating and other damage prevention services. Our ... Also supporting our mission is an array of advanced technology, the centerpiece of which is our ...

GridHawk

Quality Auditor

Bloomington, IL · On-site

GridHawk LLC ( is a premier provider of utility locating and other damage prevention services. Our ... management system. We strive to build long-term relationships with safety-focused customers who ...

GridHawk

Advanced Locating Technician (ALT)

Toledo, OH · On-site

GridHawk LLC is an equal opportunity employer. All employees have the ability to advance within the ... Communication with management team, contractor and utility customer to ensure damage free ...

GridHawk

Locate Technician

Aurora, IL · On-site

$37K - $48K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Advanced Locating Lead

Fort Wayne, IN · On-site

They will work daily with the Operations Manager to coordinate in field duties for their team ... Service duties include leading and providing the team with direction, focus, and support. The Alt ...

GridHawk

Locate Technician

Newtown, PA · On-site

$35K - $45K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

MI- Utility Locate Technician

Ionia, MI · On-site

$18 - $24.50/hr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Plymouth, IN · On-site

$34K - $44K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk LLC

Advanced Locating Lead

Fort Wayne, IN

They will work daily with the Operations Manager to coordinate in field duties for their team ... Service duties include leading and providing the team with direction, focus, and support. The Alt ...

GridHawk

Locate Technician

Big Rapids, MI · On-site

$32K - $42K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Doylestown, PA · On-site

$19.50 - $26.75/hr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Hammond, IN · On-site

$36K - $47K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Gas Leak Survey Technician- MO

Affton, MO · On-site

... the manager or customer requires. In order to obtain employment with GridHawk LLC, candidates MUST complete a background check. Company policy requires no violations within the last 5 years.

GridHawk

Locate Technician

Louisville, KY · On-site

$36K - $47K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Peoria, IL · On-site

$37K - $48K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

GridHawk

Locate Technician

Naperville, IL · On-site

$37K - $48K/yr

GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based ... Communication with management team, contractor and utility customer to ensure a damage free ...

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Gridhawk Jobs Information

Do workers at GridHawk get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Does GridHawk pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

At GridHawk, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from GridHawk affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at GridHawk?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 86% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at GridHawk worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do GridHawk workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for GridHawk workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at GridHawk?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do GridHawk managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at GridHawk spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at GridHawk?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at GridHawk good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at GridHawk feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at GridHawk get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at GridHawk?

Some people feel stressed here.
42% of people say they often feel stressed at work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at GridHawk enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at GridHawk recommend working with their team?

Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at GridHawk?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at GridHawk?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think GridHawk’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
67% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how GridHawk is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Support Manager jobs?

What are the most popular jobs at Gridhawk?

What are the most popular categories at Gridhawk?

Infographic showing various Customer Support Manager job openings at Gridhawk in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Nights. Highlights an 100% Physical job distribution.

Administrative Assistant

GridHawk

Kansas City, MO • On-site

$17.50 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

GridHawk rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Company Overview: GridHawk LLC (https://www.gridhawk.com) is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. Our rapidly expanding geographic presence. GridHawk is led by a seasoned team of utility locating industry executives who collectively hold a best-in-class track record for safety and on-time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term relationships with safety-focused customers who expect industry-leading service and performance.
Job Summary:
Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices, and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. The Office Administrative position will need to be flexible to align with the needs of the organization. GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based on safety, quality, and efficiency.
Primary Duties & Responsibilities will include, but are not limited to:
  • Answer and direct phone calls
  • Organize and schedule meetings and appointments
  • Maintain contact lists
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Order office supplies
  • Provide general support to visitors
  • Provide information by answering questions and requests
  • Take dictation
  • Research and creates presentations
  • Generate reports
  • Maintain and update inventory
  • Receive, sort, and distribute mail
  • Coordinate repairs to office equipment
  • Greet and assist visitors to the office
Required Skills/Abilities:
  • Excellent organizational skills and attention to detail.
  • Proven admin or assistant experience
  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficient with Microsoft Office Suite or related software.
Education and Experience:
  • High school diploma required
  • At least 2 years with relative experience
  • Customer service 1 year (preferred)
Physical and Safety Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift at least up to 15 pounds at times.
  • Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions
Schedule:
  • 8-hour shift
  • Monday - Friday, OT as needed and approved
Benefits:
All employees are eligible to receive some form of company benefits. All benefits are available to regular, full-time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. Health benefits will be available from the first of the next month following 30 days of employment. The 401k and matching program are available after their 90-day introductory period.
  • Health Insurance
  • Dental Insurance
  • Term life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Vision Insurance
  • Flexible Benefits Plan
  • 401(k) Savings Plan (Matched by the company)
All employees of GridHawk LLC, are assigned proper technology in order to perform all work-related duties.
We will provide you the tools you need to achieve including:
  • Company laptop and smartphone

GridHawk LLC is an equal opportunity employer. All employees could advance within the company.
In order to obtain employment with GridHawk LLC, candidates MUST complete a background check. Company policy requires no violations within the last 5 years. Candidates MUST pass a drug test.

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