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60 Glassdoor Sales Operations Manager Jobs Hiring Near You

Celerant Tech

Sales Operations Manager

Iselin, NJ · On-site

$80K - $120K/yr

The Sales Operations Manager is the primary support professional to a team of sales people whose primary responsibility is to qualify and sell solutions. The Sales Operations Manager is a member of ...

NewBasis LLC

Sales Operations Manager

Riverside, CA · On-site

$90K - $120K/yr

Sales Operations Manager SUMMARY OF RESPONSIBILITIES The Sales Operations Manager will contribute to the NewBasis vision of excellence by supporting our distributors and end-users in delivering ...

Lasko Products

Sales Operations Manager

Bentonville, AR · On-site

The Sales Operations Manager will be responsible for developing and managing a rolling 12-month statistical forecast by channel, identifying structural demand drivers, and standardizing forecasting ...

Slater Consult

Sales Operations Manager

Reston, VA · On-site

Key Responsibilities As Sales Operations Manager, you will be responsible for managing and optimizing sales operations processes, ensuring alignment between sales, production, and finance. Your ...

Cascade Energy

Sales Operations Manager

Portland, OR · On-site

The Sales Operations Manager leads a team of seven, owns the end-to-end proposal process, and partners closely with the Sr. VP of Sales and VP of Business Development to align team output with ...

S3 AeroDefense

Sales Operations Manager

Milwaukee, WI · On-site

The Sales Operations Manager is responsible for leading the day-to-day execution of the Inside Sales function while fostering a culture of accountability across Account Representatives and Account ...

XDS

Sales Operations Manager

Los Angeles, CA · On-site

$100K - $130K/yr

Build clear documentation and standardized sales processes, while driving CRM and data-entry compliance across territory sales teams. * Establish and optimize operational workflows across dealer ...

XDS

Sales Operations Manager

Los Angeles, CA

Build clear documentation and standardized sales processes, while driving CRM and data-entry compliance across territory sales teams. * Establish and optimize operational workflows across dealer ...

Riviana Foods

Sales Operations Manager

Houston, TX · On-site

Sales Operations Manager Location: United States- Corporate/Field Support Employment Type: Full-Time About Riviana Foods Inc. Riviana Foods Inc. is a world-class leader in the rice sector and America ...

Hive

Sales Operations Manager

San Francisco, CA · On-site

$90K - $150K/yr

Sales Operations Manager Hive is looking for a strong sales operations leader to provide direction, insight, and strategy across the board. As a Sales Operations Manager at Hive, you will sit cross ...

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Sales Operations Manager

GNCO, Inc.

Brooklyn Heights, OH

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Sales Operations Manager – Full-Time (Exempt)
GNCO, Inc. | Brooklyn Heights, OH
Reports To: Director of Internal Operations
Benefits: Health, Dental, Vision, 401(k), Paid Time Off
JOB SUMMARY
The Sales Operations Manager is responsible for leading and developing the Sales Coordinator team while driving efficiency, accuracy, and consistency across sales operations processes. This role combines direct people leadership, including coaching, training, and performance development, with oversight of sales support workflows and cross-functional coordination among Sales, Customer Service, Operations, and Production. The Supervisor serves as the primary escalation point for the team and plays a key role in building a high-performing, customer-focused, and engaged department.
ESSENTIAL FUNCTIONS
Sales Operations Management
  • Oversee the accurate and timely processing of sales orders, quotes, contracts, and related documentation.
  • Ensure team compliance with established sales operations procedures, pricing guidelines, and customer communication standards.
  • Serve as the primary escalation point for complex customer, order, and operational issues.
  • Partner with Sales, Customer Service, Operations, and other departments to support efficient order fulfillment and customer satisfaction.
  • Balance workload and resources to maintain service levels and operational efficiency.
Team Leadership amp; Development
  • Lead, coach, and develop a team of Sales Coordinators, providing daily direction, performance management, and ongoing support.
  • Oversee onboarding, training, and cross-training initiatives to ensure consistent execution of processes and service standards.
  • Foster a collaborative, accountable, and customer-focused team environment.
  • Address performance concerns proactively, including documentation and corrective action in partnership with Human Resources.
Process Improvement amp; Business Support
  • Develop, maintain, and improve sales operations processes, workflows, and standard operating procedures.
  • Identify opportunities to improve efficiency, reduce errors, and enhance the customer experience.
  • Support the implementation of process improvements, system enhancements, and operational initiatives.
  • Monitor operational and departmental metrics to identify trends, risks, and improvement opportunities.
Inventory Planning amp; Analysis
  • Monitor inventory levels, turnover, lead times, and product availability to support customer demand.
  • Partner with Sales, Operations, and Production teams to support inventory planning and demand forecasting activities.
  • Analyze inventory performance, investigate discrepancies, and recommend corrective actions.
  • Track and report on key inventory performance indicators.
Reporting amp; Communication
  • Prepare, analyze, and communicate reports related to sales operations, inventory, order accuracy, and team performance.
  • Provide leadership with regular updates on workload trends, performance metrics, and continuous improvement initiatives.
  • Maintain accurate documentation, training materials, and process resources.
  • Perform other duties as assigned.
POSITION QUALIFICATIONS
EDUCATION
  • Bachelor's degree in Business, Sales, Operations Management, or a related field (or equivalent experience).
EXPERIENCE
  • 3–5 years of experience in sales operations, sales support, or a related administrative/operations function.
  • 1-3 years of supervisory, team lead, or people leadership experience preferred.
  • Experience with CRM/ERP systems (e.g., Salesforce, Dynamics 365, or similar).
ADDITIONAL REQUIREMENTS
  • Demonstrated ability to coach, mentor, and develop team members at varying experience levels.
  • Strong project management, organizational, and time management skills; able to prioritize competing demands.
  • Proficiency in Microsoft Office Suite, with strong Excel skills.
  • Excellent written and verbal communication skills, with the ability to convey information clearly to internal teams and external customers.
  • Sound judgment in handling confidential and sensitive personnel or customer matters.
  • Comfortable operating in a multi-entity or multi-company environment.
  • Calm, solutions-oriented approach to problem-solving and conflict resolution.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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