GitLab
GitLab

60 Gitlab Customer Success Manager Jobs Hiring Near You

You'll partner with sales, marketing, sales development, customer success, finance, and analytics ... broader GitLab team. * Familiarity with customer relationship management (CRM) and business ...

You'll partner with sales, marketing, sales development, customer success, finance, and analytics ... broader GitLab team. * Familiarity with customer relationship management (CRM) and business ...

These GitLab team members manage the spectrum of project sizes, ranging from small fast growing ... Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc ...

Engineering Manager, Growth

$170K - $177K/yr

... Data, Customer Success, Sales, and other Growth counterparts to improve experiment execution and ... We run experiments on GitLab.com, use common planning and operating processes, and work ...

Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.

These GitLab team members manage the spectrum of project sizes, ranging from small fast growing ... Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc ...

Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.

An overview of this role As a Scale Ecosystem Sales Manager - AMER, you'll fuel GitLab's growth by turning our emerging partner ecosystem into a consistent, scalable source of new customers. You'll ...

Collaborate closely with Sales, Field Operations / RevOps, Finance, and Customer Success partners ... About the team The Revenue Analytics team sits within GitLab's Revenue Strategy & Operations ...

... across Customer Success, Professional Services, Field Operations, Enablement and Ecosystems ... center of GitLab's growth, partnering with hiring managers and business leaders to bring ...

This role exists where strategic customer urgency, complex technical ambiguity, and GitLab product ... Partner with Product, Engineering, Field, and Customer Success to translate AI adoption learning ...

Experience in Sales Operations, Revenue Operations, Customer Success Operations, system ... Interest in GitLab and alignment with our values, with openness to applying transferable skills ...

Showing results 41-60

Commercial Account Executive - Named, US East

GitLab

Remote

Full-time

Re-posted 18 days ago


Job description

An overview of this role

Commercial Named Account Executives are the primary point of contact between prospective and existing customers of GitLab within the top end of the mid-market, which currently works with companies that employ between 250 to 3,999 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes.

Commercial Named AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations.

This person must be located in Eastern or Central Timezones. 

What you'll do
  • Meet or exceed quota while fostering strong customer relationships
  • Articulate the value of GitLab to our Commercial prospects and customers in the US Eastern region
  • Take ownership of and act as the CEO for the book of business in your territory:
    • Document the buying criteria & process, next steps & owners
    • Build a strong pipeline through a healthy cadence of prospecting activity
    • Prospect and close new business to expand your territory
    • Ensure adoption of our solutions and do your best to avoid churn and contraction
    • Work and collaborate with our Partner ecosystem to drive new business and value for our customers
    • Create an accurate forecast for each quarter against your plan/budget
    • Drive attendance to our events, which you will be part of to further network with current and prospective customers
  • Contribute to root cause analyses on wins/losses.
    • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
  • Contribute to documenting improvements in our sales handbook
  • Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process
  • Be the voice of the customer by contributing product ideas to our public issue tracker
  • Master MEDPICC and Command of the Message on all opportunities
What you'll bring
  • A true desire to see customers benefit from the investment they make with GitLab
  • Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops)
  • Interest in GitLab, and open source software
  • Ability to leverage established relationships and proven sales techniques for success
  • Effective communicator, strong interpersonal skills
  • Motivated, driven and results oriented
  • Excellent negotiation, presentation and closing skills
  • Preferred experience with Git, Software Development Tools, Application Lifecycle Management
  • You share our values, and work in accordance with those values.
  • Ability to travel regularly to meet with customers in person and comply with the company's travel policy
 
 
Remote-Global