Georgia IT
Georgia IT

120 Georgia It Computer Systems Analyst Jobs Hiring Near You

IT Systems Analysts will provide one-on-one customer support on all managed IT applications and ... Personal computer troubleshooting and repair * Internet connectivity troubleshooting and repair

Evaluate and recommend modifications of basic IT systems that takes into account changes in ... A Computer Systems Analyst who fits our team is: * Dynamic: contributes energy and enthusiasm to ...

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IT Systems Analyst

Maryville, MO • On-site

Midwest Data Center
IT Services • 1 - 10 employees

Full-time

Re-posted 27 days ago


Job description

Job Description
IT Systems Analysts will provide one-on-one customer support on all managed IT applications and services. This position will also provide new customer installation and configuration support for managed services. IT Systems Analysts must be self-starters and have the ability to work with 80% autonomy. Primary requirements are listed below.
Responsibilities
  • Install and maintain IT applications and equipment
  • Provide call in phone support service on all customer equipment and applications
  • Provide Level 2 phone, email and on-site support to customers
  • Assist in maintaining and responding to a 24/7 automated alarm alert system to include all managed IT services, including on-call rotation after probationary period
  • Attend company sponsored regional conferences and training courses to stay current with new and emerging technologies
  • Assume technical lead on customer installs, including but not limited to servers, applications, firewalls, backup services, switches, PCs, and physical networking
  • Weekly site visits to multiple customer locations
  • Preventative maintenance on all internal and customer IT equipment
  • Additional duties may be assigned
  • Overtime work may be required

Knowledge & Experience
  • BS degree in Information Technology, Security+, Network+ or equivalent experience is preferred
Experience with the following operating systems is necessary:
  • Currently Supported Windows Desktop and Server Operating Systems
Experience with the following operating systems is preferred:
  • Linux
  • Mac OSX
Experience with the following hardware is preferred:
  • Personal computer troubleshooting and repair
  • Internet connectivity troubleshooting and repair
  • Server configuration and troubleshooting
  • Router, switch, firewall configuration and troubleshooting
Working knowledge of:
  • TCP/IP
  • Microsoft Active Directory
  • Azure/Microsoft 365
  • Microsoft Hyper-V
  • SonicWALL firewalls
  • Ubiquiti/UniFi Networking gear