... promote Gentex and its products. * Represent the "voice of the customer" to internal teams ... military service, height, weight, genetic information, or any other reason protected by law.
60 Gentex Customer Service Representative Jobs Hiring Near You
... promote Gentex and its products. * Represent the "voice of the customer" to internal teams ... military service, height, weight, genetic information, or any other reason protected by law.
Maintenance Technician
Zeeland, MI · On-site
Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland ... customer service. * Troubleshoot faulty equipment to root cause, perform quality repairs as needed ...
Maintenance Technician
Zeeland, MI · On-site
Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland ... customer service. * Troubleshoot faulty equipment to root cause, perform quality repairs as needed ...
Sales Manager
Zeeland, MI · On-site
... promote Gentex and its products. * Represent the "voice of the customer" to internal teams ... military service, height, weight, genetic information, or any other reason protected by law.
Sales Manager
Zeeland, MI · On-site
... promote Gentex and its products. * Represent the "voice of the customer" to internal teams ... military service, height, weight, genetic information, or any other reason protected by law.
... in alignment with Gentex product development processes and customer requirements. The Program ... military service, height, weight, genetic information, or any other reason protected by law.
... in alignment with Gentex product development processes and customer requirements. The Program ... military service, height, weight, genetic information, or any other reason protected by law.
Advanced Program Manager
Zeeland, MI · On-site
... using the Gentex product development process to meet internal and customer expectations and ... military service, height, weight, genetic information, or any other reason protected by law.
Advanced Program Manager
Zeeland, MI · On-site
... using the Gentex product development process to meet internal and customer expectations and ... military service, height, weight, genetic information, or any other reason protected by law.
Accounts Payable Specialist II
$20.25 - $26/hr
Provide excellent customer service to all stakeholders, including vendors, facilities, and ... Gentex is an equal opportunity employer Gentex extends equal employment opportunities to qualified ...
Accounts Payable Specialist II
$20.25 - $26/hr
Provide excellent customer service to all stakeholders, including vendors, facilities, and ... Gentex is an equal opportunity employer Gentex extends equal employment opportunities to qualified ...
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... Customer focus - building strong customer relationships and delivering customer-centric solutions.
New
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... Customer focus - building strong customer relationships and delivering customer-centric solutions.
New
Housekeeper
$13 - $16.50/hr
Provide customer service to all individuals that utilize Gentex facilities. * Other duties as assigned. HOW YOU'LL DO IT * Timeliness - Ability to consistently meet attendance and scheduling ...
Housekeeper
$13 - $16.50/hr
Provide customer service to all individuals that utilize Gentex facilities. * Other duties as assigned. HOW YOU'LL DO IT * Timeliness - Ability to consistently meet attendance and scheduling ...
Software Engineering Project Manager
Grand Rapids, MI · On-site +1
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... Create comprehensive engineering plans based on project scope and customer timing. * Collaborate ...
Software Engineering Project Manager
Grand Rapids, MI · On-site +1
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... Create comprehensive engineering plans based on project scope and customer timing. * Collaborate ...
Material Handler (State Street 2nd Shift)
$15.50 - $18.75/hr
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... external customers, and shipping-related performance (impact on customer). * Other duties as ...
Material Handler (State Street 2nd Shift)
$15.50 - $18.75/hr
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... external customers, and shipping-related performance (impact on customer). * Other duties as ...
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... Other duties as assigned. HOW YOU'LL DO IT * Customer focus - Building strong customer ...
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... Other duties as assigned. HOW YOU'LL DO IT * Customer focus - Building strong customer ...
Maintenance Technician
Zeeland, MI · On-site
Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland ... customer service. * Troubleshoot faulty equipment to root cause, perform quality repairs as needed ...
Maintenance Technician
Zeeland, MI · On-site
Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland ... customer service. * Troubleshoot faulty equipment to root cause, perform quality repairs as needed ...
Housekeeper
Zeeland, MI · On-site
$13 - $16.50/hr
Provide customer service to all individuals that utilize Gentex facilities. * Other duties as assigned. HOW YOU'LL DO IT * Timeliness - Ability to consistently meet attendance and scheduling ...
Housekeeper
Zeeland, MI · On-site
$13 - $16.50/hr
Provide customer service to all individuals that utilize Gentex facilities. * Other duties as assigned. HOW YOU'LL DO IT * Timeliness - Ability to consistently meet attendance and scheduling ...
Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland ... Customer service - Building strong internal customer relationships and delivering customer-centric ...
Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland ... Customer service - Building strong internal customer relationships and delivering customer-centric ...
Embedded Software Engineer II
Ottawa, ON · On-site +1
CA$73K - CA$109K/yr
... the customer's needs. Location : This position requires on-site work at Gentex facilities. This ... military service, height, weight, genetic information, or any other reason protected by law.
Embedded Software Engineer II
Ottawa, ON · On-site +1
CA$73K - CA$109K/yr
... the customer's needs. Location : This position requires on-site work at Gentex facilities. This ... military service, height, weight, genetic information, or any other reason protected by law.
Material Handler - 2nd Shift NRC
$15.50 - $18.75/hr
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... external customers, and shipping-related performance (impact on customer). * Other duties as ...
New
Material Handler - 2nd Shift NRC
$15.50 - $18.75/hr
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... external customers, and shipping-related performance (impact on customer). * Other duties as ...
New
Works closely with Sales/Customer service to support customer orders and requests * Schedule flexibility to support critical deadlines may be required. TO APPLY: Visit: LOCATION: Gentex's Manchester ...
Quick apply
Works closely with Sales/Customer service to support customer orders and requests * Schedule flexibility to support critical deadlines may be required. TO APPLY: Visit: LOCATION: Gentex's Manchester ...
Process Technician II
Zeeland, MI · On-site
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Process Technician II
Zeeland, MI · On-site
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Works closely with Sales/Customer service to support customer orders and requests * Schedule flexibility to support critical deadlines may be required. TO APPLY: Visit: LOCATION: Gentex's Manchester ...
Works closely with Sales/Customer service to support customer orders and requests * Schedule flexibility to support critical deadlines may be required. TO APPLY: Visit: LOCATION: Gentex's Manchester ...
Image Quality Tuning Engineer II
Zeeland, MI · On-site
$66K - $85K/yr
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... Support customer feedback and tuning efforts on various programs. * Other duties as assigned. HOW ...
Image Quality Tuning Engineer II
Zeeland, MI · On-site
$66K - $85K/yr
At Gentex, you'll help create innovative technologies that improve how people live, travel, and ... Support customer feedback and tuning efforts on various programs. * Other duties as assigned. HOW ...
Gentex Jobs Information
What is it like to work at Gentex?
Gentex is a company that values innovation and collaboration, fostering a culture of teamwork and open communication among its employees. The company's mission-driven approach is reflected in its work environment, where employees are encouraged to contribute to the development of advanced technologies for the automotive and aerospace industries. Working at Gentex may appeal to candidates who are interested in contributing to cutting-edge projects and are motivated by the opportunity to make a meaningful impact in the fields of automotive and aerospace.
What makes Gentex an attractive place to work?
Gentex is a leading global technology company that specializes in developing and manufacturing innovative products for the automotive, aerospace, and industrial sectors. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on cutting-edge projects and contribute to the development of new technologies. Joining Gentex can provide individuals with a chance to be part of a dynamic team, drive meaningful impact, and pursue professional growth and development in a rapidly evolving industry.
Do workers at Gentex get paid breaks?
Yes. Most people get paid breaks.
93% of people say they get paid breaks.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.
93% of people say they get paid breaks.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.
Does Gentex pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and July 2026.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and July 2026.
At Gentex, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between August 2025 and June 2026.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between August 2025 and June 2026.
Is the health insurance from Gentex affordable enough for their workers?
Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and July 2026.
97% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Gentex?
Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 28 people who took the Breakroom Quiz between June 2025 and July 2026.
93% of people say they get paid time off.
Based on data from 28 people who took the Breakroom Quiz between June 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.
- 75% of people with changing schedules find out their shifts one week or less ahead of time.
- 8% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 17% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.
Do workers at Gentex worry about hours?
Most people don’t worry about getting enough hours.
68% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and January 2026.
68% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and January 2026.
Do Gentex workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and January 2026.
47% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and January 2026.
How easy is it for Gentex workers to change shifts?
Most people find it hard to change shifts.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2025.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to get time off at Gentex?
Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and June 2026.
82% of people report it’s easy to get time off.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and June 2026.
Do Gentex managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and January 2026.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and January 2026.
Do jobs at Gentex spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and January 2026.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and January 2026.
How easy is it to take sick days at Gentex?
Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.
Is a Gentex job good for students?
Only some students say this is a good place to work if you’re studying.
50% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.
50% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.
Is working at Gentex good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Gentex feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and July 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Gentex get to take their breaks without interruption?
Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and July 2026.
76% of people report that they get to take their breaks without interruption.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and July 2026.
Is it stressful to work at Gentex?
Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and July 2026.
71% of people say they often feel stressed out at work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Gentex enjoy their jobs?
Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.
42% of people report they don’t enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Gentex recommend working with their team?
Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and July 2026.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people get enough training when they start at Gentex?
Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and July 2026.
36% of people report they didn’t get enough training when they started working here.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people get support to advance at Gentex?
Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people think Gentex’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and July 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and July 2026.
Do workers feel well informed about how Gentex is doing?
Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and July 2026.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Gentex?
What are the most popular categories at Gentex?
Gentex rating
7.8
Based on 63 frontline employees who took The Breakroom Quiz
69th of 157 rated electronics manufacturers
Job description
At Gentex, you'll help create innovative technologies that improve how people live, travel, and stay connected. Join a company driven by quality products across an evolving range of industries.
POSITION OVERVIEW
The Sales Manager II is responsible for utilizing their knowledge of corporate sales strategies and Gentex product lines to support sales goals and maintain assigned accounts.
WHAT YOU'LL DO
- Support corporate sales goals and promote growth in designated product areas.
- Support and promote new customer opportunities.
- Create and contribute to global sales strategies.
- Negotiate commercial sales items in an effective manner that supports global sales strategy.
- Develop understanding of customers' organizational structure.
- Meet with customer teams on a regular basis to gather information and promote Gentex and its products.
- Represent the "voice of the customer" to internal teams.
- Process customer Requests for Quotation, with internal teams.
- Prepare Customer Quotations.
- Coordinate closely with all internal stakeholders.
- Form effective and lasting global relationships both internally and externally.
- Effectively manage customer relationships to balance requests and expectations with Gentex capabilities and corporate goals.
- Prepare sales presentations for global internal and external audiences.
- Support the product development process and project realization process.
- Prepare expense reports.
- Support customer-led events and attend industry trade shows.
- Entertain customers when appropriate.
- Process necessary documents with Gentex Legal Team.
- Other duties as assigned.
HOW YOU'LL DO IT
- Building collaborative relationships - developing, maintaining, and strengthening partnerships with others inside or outside the organization.
- Customer focus - Building strong customer relationships and delivering customer-centric solutions.
- Individual efficiency - Effectively managing time and resources so that individual work is completed efficiently.
- Interpersonal savvy - Relating openly and comfortably with diverse groups of people. Building and maintaining solid working relationship with others.
- Managing ambiguity - Operating effectively, even when things are not certain, or the way forward is not clear.
- Communicating effectively - Developing and delivering multi-mode communications that convey clear understanding, taking into account the unique needs of different audiences.
- Maintaining high level of honesty, integrity, and confidentiality with respect to company matters.
- Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.
WHAT TO BRING
- 2-year degree in related field, 4-year degree preferred.
- Experience in the Automotive industry in a related job function.
- Must be able to travel both domestically and internationally, as necessary.
- Proficient with Microsoft Office products.
WHAT WILL HELP
- Tenacious, positive attitude with a strong desire to win.
Gentex is an equal opportunity employer
Gentex extends equal employment opportunities to qualified applicants and employees regardless of an individual's race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.
Assistance
Gentex is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at recruiting@gentex.com. Gentex will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.
Understand your right to work
At Gentex, we use E-verify to confirm you're authorized to work in the U.S.
E-Verify - English & Spanish
Right to Work - English
Right to Work - Spanish