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28 Genpak Customer Service Representative Jobs Hiring Near You

Genpak

Material Handler Westlake 7p-7a

Charlotte, NC · On-site

$15.75 - $19/hr

Operate Forklifts per OSHA requirements to distribute product to customers per orders. Operate ... servicing, conditioning, controlling, supervising, loading, or unloading such machinery. SAFETY:

Genpak

Material Handler Westlake 7p-7a

Charlotte, NC · On-site

$16.25 - $19.75/hr

Forklift Operator Operate forklifts per OSHA requirements to distribute product to customers per ... servicing, conditioning, controlling, supervising, loading, or unloading such machinery. Safety:

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GENPAK Jobs Information

Do workers at Genpak get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Genpak pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

At Genpak, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Genpak affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Genpak?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Genpak worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Genpak workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Genpak workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Genpak?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Genpak managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Genpak spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Genpak?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Genpak good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Genpak feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Genpak get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Genpak?

Some people feel stressed here.
62% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Genpak enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Genpak recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Genpak?

Some people didn’t get enough training when they started.
64% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Genpak?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Genpak’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Genpak is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Genpak?

What are the most popular categories at Genpak?

Infographic showing various Customer Service Representative job openings at Genpak in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Forklift Operator / Yard Jockey (Nights 6:55p-7a)

Genpak

Scottsburg, IN • On-site

$15.75 - $18.50/hr

Full-time

Posted 13 days ago

Genpak rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

101st of 121 rated packaging manufacturers

Job description

Operate Forklifts per OSHA requirements to distribute product to customers per orders. Operate Forklifts per OSHA requirements to unload trailers of product and put product in correct locations. Operate Forklifts per OSHA requirements to take product from Sealing Line and put in correct location in the Warehouse. Be committed to SQF, GMP and Food Safety. Perform work under Warehouse Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Must be able to complete trailer inspections reports for all assigned loads per plant sanitation standards.
  2. Operate PIT equipment per OSHA specifications, including daily inspections, 50-pound dock plate secured, trailer wheels are chocked, etc..
  3. Complete all assigned load sheets (Shipping orders) accurately and neatly via. use of Barcode scanners.
    • Accurately pull correct product (including color) and case count requested
    • Ensure all product pulled had appropriate "labels" prior to loading in trailer
    • Cases are stacked in trailer per trailer configuration requirements and trailer is full
    • Accurately Document all product pulled, including bay locations, and loaded onto trailer
    • Document all variations from original shipping order on load sheets to ensure accuracy in Oracle
  4. Notify Warehouse Manager/ Assistant of any "damaged" cases.
  5. Perform Bay Consolidations per Warehouse requirements to include:
    • Reorganization of similar product into one location
    • Restacking of product within a bay due to leaning or falling product
    • To correct Oracle inventory system data
  6. Participate on Annual Physical Inventory Process each year.
  7. Assist truck drivers to include:
    • Trailer location
    • Location of truck driver's restrooms and vending area
    • Paperwork pickup
  8. Perform Housekeeping functions (including your assigned aisle) necessary to keep Warehouse neat and organized on daily basis.
  9. Must be able to meet daily departmental goals that have been assigned by Supervisor or Management.
  10. Operate forklift in a safe and efficient manner around others in departments in a fast-paced work environment.
  11. Operate scanners through the various job tasks in the department such as: shipping, s-line, receiving, and product consolidation.
  12. Must be able to load and unload various size trailers while meeting departmental goals.
  13. Must be affiliated with all aspects of the Warehouse including shipping, receiving, and s-line and able to work in any area when needed.
  14. Must perform daily condition checks on forklifts and turn in.
  15. Report all food safety issues to Supervisor/Manager.

Operating a forklift or other material handling equipment is considered a "Safety Sensitive" function. A Safety-Sensitive Function, as defined by the Company, is one that requires the operation of motor vehicles, forklifts, or motorized warehouse equipment, or one that involves inspecting, servicing, conditioning, controlling, supervising, loading, or unloading such machinery.
SAFETY:
The Warehouseman will be responsible for individual compliance with all safety rules, regulations, and policy procedures. Employee's responsibilities include but not limited to:
  1. Compliance with all facility rules and regulations.
  2. Reports any unsafe practices and/or conditions to their Supervisor.
  3. Maintain floor safety discipline by interceding with fellow employees, who may engage in rule violations and/or unsafe, unhealthy activities.
  4. Communicate to Management those employees who persist in violations of safety rules and/or procedures.
  5. Wearing required personal protective equipment (PPE)/properly and reporting any defective PPE.
  6. Report all near misses, accidents, injuries, including Muscular Skeletal symptoms or disorders.

WORK ENVIRONMENT:
Employees will be working in a Manufacturing and/or Warehouse environment in all types of weather. Conditions may range from and include: hot, cold, humid, loud, working near airborne particles, moving mechanical parts and forklift traffic.
EDUCATION and/or EXPERIENCE:
Certifications, Licenses, Registrations
  1. Powered Industrial Truck Certificate (In house training and licensing).

What Genpak employees say

Pay

Benefits

Hours and flexibility

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About GENPAK

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1969

Social media

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