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28 Genpak Customer Service Representative Jobs Hiring Near You

Genpak

Maintenance 700am-330pm (GH)

Pike Road, AL · On-site

... service all ancillary systems as required for production requirements. Must be familiar with all ... R Representative). * Must have close vision, distance vision, color vision, peripheral vision ...

Genpak

Shift Mechanic - 6:55pm to 7:00am (GH)

Tyler, TX · On-site

... service all ancillary systems as required for production requirements. Must be familiar with all ... R Representative). * Must have close vision, distance vision, color vision, peripheral vision ...

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GENPAK Jobs Information

Do workers at Genpak get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Genpak pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

At Genpak, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Genpak affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Genpak?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Genpak worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Genpak workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Genpak workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Genpak?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Genpak managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Genpak spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Genpak?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Genpak good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Genpak feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Genpak get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Genpak?

Some people feel stressed here.
62% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Genpak enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Genpak recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Genpak?

Some people didn’t get enough training when they started.
64% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Genpak?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Genpak’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Genpak is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Genpak?

What are the most popular categories at Genpak?

Infographic showing various Customer Service Representative job openings at Genpak in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Forklift Operator (Nights 4p-2:30a; M-Th)

Genpak

Jeffersonville, IN • On-site

$16.25 - $19.25/hr

Full-time

Posted 5 days ago

Genpak rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

101st of 121 rated packaging manufacturers

Job description

Operates forklift and material handling equipment in distribution center and/or manufacturing area. Receives and moves all materials and products to staging or storage areas and arranges them for proper movement when needed. Performs work under the direction of warehouse supervisor/manager or material handling manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Moves raw materials and stock in warehouse or manufacturing facility, shipping lines and other storage areas using forklift and material handling equipment.
  2. Performs all system related transactions to ensure inventory accuracy goals. Responsible to scan all movement of product, whether it is from bay to bay, s-line to bay or loading trucks.
  3. Assists in preparing materials orders or truck orders and assists in maintaining accurate raw materials, pallets and carton counts for warehouse supervisor and/or material handling manager.
  4. Restocks raw materials and pick locations for order fulfillment.
  5. Loads and unloads trucks.
  6. Maintains clean manufacturing facility and/or warehouse and forklift on a daily basis.
  7. Performs preventative maintenance and minor repairs on material handling equipment.
  8. Responsible to adhere to all safety procedures in the performance of job duties.
  9. Operate all PIT equipment per OSHA specifications, including daily inspections, dock plate is secured, dock lock is engaged, changing of batteries, ect.
  10. Perform Bay Consolidations per Warehouse requirements.
  11. Movement of product from Production Staging area into proper bay location.
  12. Notify Warehouse Manager/Supervisor and /or Quality Manger of any "bad" or "damaged" product.
  13. Participate in Annual Physical Inventory process each year.
  14. Complete all assigned Load Sheets (Shipping Orders) accurately and neatly via use of Barcoding Scanners.

PHYSICAL DEMANDS / REQUIRMENTS:
  1. Stationary standing: 40% of the shift.
  2. Walking: 40% of the shift.
  3. Touching/Handling Product: 30% of the shift.
  4. Sitting: 50% of the shift.
  5. Useing Controls/Tools: 100% of the shift.
  6. Reaching-(Hand & Arm): 100% of the shift.
  7. Shifting/Twisting/Rotating core: 100% of the shift.
  8. Climb or Balances: 45% of the shift.
  9. Stoop, Kneel, Crouch or Crawl: 10% of the shift.
  10. Talk or hear: 100% of the shift.
  11. Smell: 5% of the shift.
  12. Ability to lift 75 pounds/Max.
  13. Employees may wear corrective lenses (with protective safety over glasses) PPE or use our Safety Prescription Program (Ask your HR Representative).
  14. Must have close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Operating a forklift or other material handling equipment is considered a "Safety Sensitive" function. A Safety-Sensitive Function, as defined by the Company, is one that requires the operation of motor vehicles, forklifts, or motorized warehouse equipment, or one that involves inspecting, servicing, conditioning, controlling, supervising, loading, or unloading such machinery.
SAFETY:
The Sealing Line driver will be responsible for individual compliance with all safety rules, regulations, and policy procedures. Employee's responsibilities include but not limited to:
  1. Compliance with all facility rules and regulations.
  2. Report any unsafe practices and/or conditions to their Supervisor.
  3. Maintain floor safety discipline by interceding with fellow employees, who may engage in rule violations and/or unsafe, unhealthy activities.
  4. Communicate to Management those employees who persist in violations of safety rules and/or procedures.
  5. Wear required personal protective equipment (PPE)/properly and reporting any defective PPE.
  6. Report all near misses, accidents, injuries, including Muscular Skeletal symptoms or disorders.

WORK ENVIRONMENT:
Employees will be working in a Manufacturing and/or Warehouse environment in all types of weather. Conditions may range from and include : hot, cold, humid, loud, working near airborne particles, moving mechanical parts and forklift traffic.
EDUCATION and/or EXPERIENCE:
Certifications, Licenses, Registrations
  1. Powered Industrial Truck Certificate (In house training and licensing).

What Genpak employees say

Pay

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Hours and flexibility

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About GENPAK

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1969

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