Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
60 Genpact Customer Service Jobs Hiring Near You
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Sales Engagement Manager- 4D
Atlanta, GA · On-site
... e Management - AxelosAxelos Required Skills Business Consulting, Business Development, Client ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Sales Engagement Manager- 4D
Atlanta, GA · On-site
... e Management - AxelosAxelos Required Skills Business Consulting, Business Development, Client ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
... projects and customers. This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact.
... projects and customers. This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact.
Drive sales for Genpact's BPO, ITO, and Transformation Services, including consulting offerings ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Drive sales for Genpact's BPO, ITO, and Transformation Services, including consulting offerings ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Sales Engagement Manager- 4D
Atlanta, GA · On-site
... e Management - AxelosAxelos Required Skills Business Consulting, Business Development, Client ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Sales Engagement Manager- 4D
Atlanta, GA · On-site
... e Management - AxelosAxelos Required Skills Business Consulting, Business Development, Client ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Analyst - Process Analytics - FCRM 5A
Richardson, TX · On-site +1
... Data Services (BODS), SnapLogic, Statistics, Tableau (Software), Talend, VBA Macros Language ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Analyst - Process Analytics - FCRM 5A
Richardson, TX · On-site +1
... Data Services (BODS), SnapLogic, Statistics, Tableau (Software), Talend, VBA Macros Language ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Drive sales for Genpact's BPO, ITO, and Transformation Services, including consulting offerings ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Drive sales for Genpact's BPO, ITO, and Transformation Services, including consulting offerings ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Drive sales for Genpact's BPO, ITO, and Transformation Services, including consulting offerings ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Drive sales for Genpact's BPO, ITO, and Transformation Services, including consulting offerings ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Global Relationship Manager
New York, NY · On-site
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... e Management - AxelosAxelos Required Skills Business Consulting, Client Relations, Customer ...
Global Relationship Manager
New York, NY · On-site
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... e Management - AxelosAxelos Required Skills Business Consulting, Client Relations, Customer ...
... Services (AWS)Amazon Web Services (AWS) Required Skills Agile Methodology, Business Process ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
... Services (AWS)Amazon Web Services (AWS) Required Skills Agile Methodology, Business Process ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Drive sales for Genpact's BPO, ITO, and Transformation Services, including consulting offerings ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Drive sales for Genpact's BPO, ITO, and Transformation Services, including consulting offerings ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Tech Lead - Infrastructure Services S Ready to turn bold ideas into real-world impact? At Genpact ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Tech Lead - Infrastructure Services S Ready to turn bold ideas into real-world impact? At Genpact ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
... services. Leverage executive-level relationships to improve Genpact's brand visibility and ... customers in the media, publishing, and entertainment industries. Mentor junior team members ...
... services. Leverage executive-level relationships to improve Genpact's brand visibility and ... customers in the media, publishing, and entertainment industries. Mentor junior team members ...
Global Relationship Manager
Chicago, IL · On-site
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... IT Service Management - AxelosAxelos Required Skills Client Relations, Customer Relationship ...
Global Relationship Manager
Chicago, IL · On-site
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... IT Service Management - AxelosAxelos Required Skills Client Relations, Customer Relationship ...
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting ... Familiarity with CRM systems (e.g., Salesforce) and digital tools used in sales management would be ...
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting ... Familiarity with CRM systems (e.g., Salesforce) and digital tools used in sales management would be ...
... Loan Servicing, Personal Banking, Retail Banking, Risk Management, Wealth Management Language ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
... Loan Servicing, Personal Banking, Retail Banking, Risk Management, Wealth Management Language ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
... e Management - AxelosAxelos Required Skills Business Analysis, Change Management, Contract ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
... e Management - AxelosAxelos Required Skills Business Analysis, Change Management, Contract ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Director, IT Risk Management
Chicago, IL · On-site
... e Management - SkillsoftSkillsoft, Microsoft Certified: Azure Security Engineer Associate ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Director, IT Risk Management
Chicago, IL · On-site
... e Management - SkillsoftSkillsoft, Microsoft Certified: Azure Security Engineer Associate ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Collaborate with team members to ensure timely completion of deliverables and adherence to service ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Collaborate with team members to ensure timely completion of deliverables and adherence to service ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
... service line growth. Partner closely with Sales and Business Development teams to shape proposals ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
... service line growth. Partner closely with Sales and Business Development teams to shape proposals ... customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to ...
Genpact Jobs Information
What is it like to work at Genpact?
Genpact is a global professional services firm that values innovation, collaboration, and client-centricity, fostering a dynamic and inclusive work environment. The company's structure is designed to promote agility and flexibility, with teams working on diverse projects and clients across various industries, and employees are encouraged to develop their skills through training and mentorship programs. Working at Genpact may appeal to candidates seeking a challenging and rewarding career in a fast-paced, global organization with opportunities for growth and professional development.
What makes Genpact an attractive place to work?
Genpact is a leading global professional services firm that has established itself as a pioneer in the business process management and operations outsourcing industry, with a strong track record of innovation and client satisfaction. The company offers a dynamic and collaborative work environment that fosters creativity, teamwork, and professional growth, with opportunities for employees to develop new skills and take on challenging projects. By joining Genpact, professionals can contribute to delivering impactful solutions that drive business outcomes for clients and gain access to a range of career development opportunities, including training programs, mentorship, and leadership development initiatives.
Do workers at Genpact get paid breaks?
Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
67% of people say they get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
Does Genpact pay people when they’re sick?
Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.
At Genpact, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
93% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.
93% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.
Is the health insurance from Genpact affordable enough for their workers?
Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and July 2026.
83% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Genpact?
Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and July 2026.
94% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and July 2026.
Do workers at Genpact worry about hours?
Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.
95% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.
Do Genpact workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.
57% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it for Genpact workers to change shifts?
Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it to get time off at Genpact?
Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.
67% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Genpact managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.
Do jobs at Genpact spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it to take sick days at Genpact?
Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at Genpact good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Genpact feel treated with respect by their managers?
Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
81% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Genpact get to take their breaks without interruption?
Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.
36% of people report that their breaks get interrupted.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at Genpact?
Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.
81% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Genpact enjoy their jobs?
Only some people enjoy their job.
59% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.
59% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Genpact recommend working with their team?
Not many people recommend working with their team.
81% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.
81% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Genpact?
Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
59% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Genpact?
Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Genpact’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Genpact is doing?
Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular job types at Genpact?
What are the most popular jobs at Genpact?
What are the most popular categories at Genpact?
Genpact rating
6.3
Based on 31 frontline employees who took The Breakroom Quiz
182nd of 223 rated it services
Job description
Description
Ready to build the future with AI?
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of QA Automation Lead - Agentic AI!
This position is located at our Upper Galilee site in the Hubayta Complex
In this role, you'll be part of Genpact's transformation under GenpactNext, as we lead the shift to Agentic AI Solutions-domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.
Responsibilities
Qualifications we seek in you!
Minimum Qualifications
Preferred Qualifications/ Skills
Why join Genpact?
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Ready to build the future with AI?
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of QA Automation Lead - Agentic AI!
This position is located at our Upper Galilee site in the Hubayta Complex
In this role, you'll be part of Genpact's transformation under GenpactNext, as we lead the shift to Agentic AI Solutions-domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.
Responsibilities
- Agentic Test Automation, CI CD DevOps Integration, Performance and load testing, Cloud and containerization, Test management and bug tracking AI/ML testing, Agentic Testing
- Development of new automated tests and the uplift of existing to handle new features
- An attitude to debug issues and provide solutions to the issues raised while testing and having a "Can do" attitude with an eye for Quality
- Mindset to be always tuned to collaboration across scrum teams and cross functional teams
- Integration of latest trending best practices, tools, techniques, tips, and tricks in automation infrastructure
- Automation initiatives to reduce functional defects and uncover performance problems early, well before code is released into production
Qualifications we seek in you!
Minimum Qualifications
- Minimum of 5 years of experience in Software Quality Assurance (QA), with a strong focus on test automation.
- BE/ B Tech/ MCA/M Tech
- C#, .NET 10, Playwright
- Browser-based test automation
Preferred Qualifications/ Skills
- Core OOP concepts understanding
- Expertise in automation infrastructure maintenance
- Hands on experience in tooling like Azure DevOps and Azure Pipelines
- Excellent written and verbal communication skills and an ability to work as part of a global team
- Hands on experience in testing and understanding testing concepts
Why join Genpact?
- Lead AI-first transformation - Build and scale AI solutions that redefine industries
- Make an impact - Drive change for global enterprises and solve business challenges that matter
- Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
- Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
- Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
About Genpact
Sourced by ZipRecruiter
Genpact is a global Professional Services firm delivering the outcomes that transform our Clients' Businesses and shape their future. We're guided by our real world experience Redesigning and Running thousands of processes for hundreds of Global Companies. Our Clients including many in the Global Fortune 500 partner with us for our unique ability to combine deep industry and functional expertise, Leading talent, and Proven Methodologies to drive Collaborative Innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our Clients and their Customers, running digitally enabled operations and applying our Data Tech AI services to design, Build, and Transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 115,000+ team is passionate in its relentless pursuit of a world that works better for people.
Industry
It services
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1997