Forward Air
Forward Air

82 Forward Air Safety Manager Jobs Hiring Near You

Abide by all company safety policies, OSHA requirements, and PPE standards. * Maintain a clean ... management, and problem resolution. * Prioritize freight and coordinate task assignments, sometimes ...

Senior Sales Executive

Groveport, OH · On-site

$120 - $180/hr

Job Category Sales / Account Management * Job Category Commercial * Job Function Sales (Commercial) The Senior Sales Executive is responsible for driving profitable revenue growth by developing new ...

They will oversee, manage, and participate in accident investigations. They will provide Cirrus ... Cirrus Air Safety Committee, Aviation Safety Action Program (ASAP), and others as required

They will oversee, manage, and participate in accident investigations. They will provide Cirrus ... Cirrus Air Safety Committee, Aviation Safety Action Program (ASAP), and others as required

Director-Air Safety

Duluth, MN · On-site

$152.07 - $241.16/hr

They will oversee, manage, and participate in accident investigations. They will provide Cirrus ... Cirrus Air Safety Committee, Aviation Safety Action Program (ASAP), and others as required

Director-Air Safety

Duluth, MN · On-site

$152K - $241K/yr

They will oversee, manage, and participate in accident investigations. They will provide Cirrus ... Cirrus Air Safety Committee, Aviation Safety Action Program (ASAP), and others as required

Air Safety Investigator

Fort Worth, TX · On-site

$44K - $54K/yr

Flight Safety - Air Safety Investigator Are you passionate about aviation safety and driven to ... Knowledgeable in Safety Management Systems (SMS), Risk Management, Human Factors, Accident ...

Air Safety Investigator

Fort Worth, TX · On-site

$44K - $54K/yr

Flight Safety - Air Safety Investigator Are you passionate about aviation safety and driven to ... Knowledgeable in Safety Management Systems (SMS), Risk Management, Human Factors, Accident ...

We want to add another forward thinker that will keep our people safe. This position reports ... Availability for heavy travel through ground and air SAFETY: Support the company's safety and risk ...

Saturday through Wednesday, 3:00 AM - 1:00 PM Compensation: $75,000 - $85,000 annually Forward Air ... Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the ...

Operations Dock Supervisor

Compton, CA · On-site

$75K - $85K/yr

Saturday through Wednesday, 3:00 AM - 1:00 PM Compensation: $75,000 - $85,000 annually Forward Air ... Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the ...

Safety Manager

Aurora, CO · On-site

$70K - $110K/yr

We want to add another forward thinker that will keep our people safe. This position reports ... Availability for heavy travel through ground and air SAFETY: Support the company's safety and risk ...

Showing results 21-40

Forward Air Jobs Information

What is it like to work at Forward Air?

Forward Air is a company that values teamwork, safety, and customer satisfaction, fostering a collaborative and supportive work environment. As a leading provider of time-definite ground transportation and related logistics services, Forward Air operates a network of terminals and hubs, employing a diverse team of professionals in various roles, including drivers, mechanics, and customer service representatives. Working at Forward Air may appeal to individuals seeking a stable career with opportunities for advancement, competitive compensation, and a sense of contributing to the efficient movement of goods across the country.

What makes Forward Air an attractive place to work?

Forward Air is a leading provider of time-definite ground transportation and logistics services, known for its commitment to reliability and customer satisfaction in the transportation and logistics industry.

The company offers a dynamic work environment that values innovation, teamwork, and employee development, with opportunities for employees to contribute to the growth and success of the organization through various roles and responsibilities.

Joining Forward Air can provide individuals with a chance to be part of a forward-thinking organization that prioritizes employee growth, offers competitive benefits, and fosters a culture of collaboration and mutual respect, making it an attractive place to build a career.
Infographic showing various Safety Manager job openings at Forward Air in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Logistics Customer Service Coordinator

Forward Air

Groveport, OH • On-site

$21.59/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Compensation: Starting at $21.59/hour 

Schedule: Training - Monday-Friday 9:00am-6:00pm; After training - 11:00am-8:00pm 

The Regional Carrier Service Coordinator (Logistics Customer Service Coordinator) serves as a primary point of contact to ensure shipments are picked up and delivered on time, while maintaining accurate and timely system updates. They monitor performance and escalate issues as needed to maintain a high level of service. Working closely with internal teams and external partners, they are central to delivering a smooth and reliable customer experience. This is an excellent entry point for individuals looking to build a career in supply chain and logistics. 

Responsibilities

  • Provide high-touch customer service to internal and external partners.
  • Maintain accurate shipment data, including proof-of-service and delivery documentation.
  • Monitor carrier performance against key expectations and metrics, including timeliness and documentation standards.
  • Ensure proof-of-service data is entered promptly (e.g., within 30 minutes of service completion).
  • Verify proof-of-delivery documentation is visible to customers within required timeframes.
  • Assist in identifying and reporting service issues, delays, or exceptions for resolution,
  • Communicate professionally with internal teams, terminal personnel, and carrier partners.
  • Coordinate vendor and terminal team interactions to minimize handoff delays.
  • Review carrier invoices and flag discrepancies based on contractual guidelines.
  • Participate in initial investigations of lost or delayed freight and escalate as needed.
  • Maintain organized records and ensure data accuracy across multiple systems.
  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Education: High school diploma or GED equivalent required; Undergraduate degree from an accredited college or university preferred.
  • Experience: Previous experience in customer service, hospitality, logistics, or administrative support preferred (including internships or part-time jobs).
  • High degree of customer service with a desire to go above and beyond for customer satisfaction.
  • Strong attention to detail with the ability to follow processes and maintain data accuracy.
  • Ability to manage multiple tasks and stay organized in a fast-paced environment.
  • Effective communication skills, both verbal and written.
  • Reliable attendance and strong work ethic with a willingness to learn
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
  • Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.

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