Fortinet
Fortinet

63 Fortinet Customer Service Representative Jobs Hiring Near You

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Fortinet Jobs Information

What is it like to work at Fortinet?

Fortinet is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and fast-paced work environment. The company's structure is organized into various teams, including research and development, sales, and customer support, allowing employees to work closely with cross-functional teams to achieve common goals. Working at Fortinet may appeal to candidates who are passionate about cybersecurity and want to contribute to the development of cutting-edge security solutions that protect organizations from evolving threats.

What makes Fortinet an attractive place to work?

Fortinet is a leading cybersecurity solutions provider, recognized for its innovative approach to protecting networks and data in a rapidly evolving threat landscape. The company offers a dynamic work environment that fosters collaboration, innovation, and continuous learning, with opportunities for employees to contribute to cutting-edge projects and technologies. As a result, Fortinet provides a platform for professionals to grow their skills, advance their careers, and make a meaningful impact in the cybersecurity industry.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Fortinet?
Infographic showing various Customer Service Representative job openings at Fortinet in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$15.25 - $20.50/hr

Full-time

Posted 29 days ago


Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME