... represent Flexport Capital credibly at the highest levels of a customer organization. * Operational Rigor. Proven ability to build systems and playbooks from scratch, drive adoption across a team ...
60 Flexport Customer Service Representative Jobs Hiring Near You
... represent Flexport Capital credibly at the highest levels of a customer organization. * Operational Rigor. Proven ability to build systems and playbooks from scratch, drive adoption across a team ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
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... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
Quick apply
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
Quick apply
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
Quick apply
... allowed Flexport to develop a unique value proposition that customers all over the globe love ... product and service they love. With revenue growing at breakneck speed, we're looking for a ...
Customs Associate
Toronto, ON · Remote
Provide exceptional customer service support to clients, ensuring a seamless and positive experience throughout their interactions with Flexport * Learn and follow global customs laws, regulations ...
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Customs Associate
Toronto, ON · Remote
Provide exceptional customer service support to clients, ensuring a seamless and positive experience throughout their interactions with Flexport * Learn and follow global customs laws, regulations ...
Own the voice and cadence of how Flexport communicates with customers outside of product and transactional workflows -- service updates, policy changes, product announcements, and other moments that ...
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Own the voice and cadence of how Flexport communicates with customers outside of product and transactional workflows -- service updates, policy changes, product announcements, and other moments that ...
Recruit, hire, train and ramp a team of high performing sales development representatives ... Encourage innovation, communication, especially in finding new customer profiles that Flexport is ...
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Recruit, hire, train and ramp a team of high performing sales development representatives ... Encourage innovation, communication, especially in finding new customer profiles that Flexport is ...
Recruit, hire, train and ramp a team of high performing sales development representatives ... Encourage innovation, communication, especially in finding new customer profiles that Flexport is ...
Recruit, hire, train and ramp a team of high performing sales development representatives ... Encourage innovation, communication, especially in finding new customer profiles that Flexport is ...
Represent Flexport externally as a subject-matter authority in data center logistics: at industry events, in RFP processes, and in senior customer conversations. * Take an entrepreneurial approach ...
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Represent Flexport externally as a subject-matter authority in data center logistics: at industry events, in RFP processes, and in senior customer conversations. * Take an entrepreneurial approach ...
... customers improve their global supply chains The Opportunity: At Flexport, we know global trade can ... Service-Level Agreements (SLAs) in line with productivity goals. You should have: * Bachelor ...
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... customers improve their global supply chains The Opportunity: At Flexport, we know global trade can ... Service-Level Agreements (SLAs) in line with productivity goals. You should have: * Bachelor ...
Own the voice and cadence of how Flexport communicates with customers outside of product and transactional workflows -- service updates, policy changes, product announcements, and other moments that ...
Quick apply
Own the voice and cadence of how Flexport communicates with customers outside of product and transactional workflows -- service updates, policy changes, product announcements, and other moments that ...
Flexport Jobs Information
What is it like to work at Flexport?
Flexport is a fast-paced and innovative company that prioritizes collaboration, transparency, and a customer-centric approach, fostering a dynamic work environment that encourages creativity and growth.
The company's flat organizational structure and agile teams enable employees to work closely with cross-functional teams, tackling complex logistics challenges and driving business growth. Flexport's mission to simplify global trade and connect the world's supply chains is reflected in its cutting-edge technology and data-driven approach.
Working at Flexport may appeal to candidates who are passionate about disrupting traditional industries, eager to learn and adapt quickly, and motivated by the opportunity to make a meaningful impact on global trade and commerce.
The company's flat organizational structure and agile teams enable employees to work closely with cross-functional teams, tackling complex logistics challenges and driving business growth. Flexport's mission to simplify global trade and connect the world's supply chains is reflected in its cutting-edge technology and data-driven approach.
Working at Flexport may appeal to candidates who are passionate about disrupting traditional industries, eager to learn and adapt quickly, and motivated by the opportunity to make a meaningful impact on global trade and commerce.
What makes Flexport an attractive place to work?
Flexport is a leading technology company in the logistics and supply chain industry, known for its innovative approach to disrupting traditional shipping and trade practices. The company's workplace culture values collaboration, innovation, and continuous learning, with a focus on creating a dynamic and inclusive environment that fosters growth and development. By joining Flexport, professionals can contribute to shaping the future of global trade and commerce, with opportunities to drive impact, develop new skills, and advance their careers in a rapidly evolving industry.
Do workers at Flexport get paid breaks?
Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
60% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
Does Flexport pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
Is the health insurance from Flexport affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between July 2025 and June 2026.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between July 2025 and June 2026.
Do people get paid time off at Flexport?
Some people get paid time off from work.
43% of people say they don’t get paid time off.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and June 2026.
43% of people say they don’t get paid time off.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and June 2026.
Do workers at Flexport worry about hours?
Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.
71% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.
Do Flexport workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
100% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.
100% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.
How easy is it for Flexport workers to change shifts?
Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.
How easy is it to get time off at Flexport?
Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
50% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
Do Flexport managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.
Do jobs at Flexport spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.
How easy is it to take sick days at Flexport?
Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Flexport feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.
82% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Flexport get to take their breaks without interruption?
Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
Is it stressful to work at Flexport?
Most people feel stressed out here.
82% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.
82% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Flexport enjoy their jobs?
Only some people enjoy their job.
67% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
67% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Flexport recommend working with their team?
Not many people recommend working with their team.
73% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.
73% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people get enough training when they start at Flexport?
Most people didn’t get enough training when they started.
70% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
70% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people get support to advance at Flexport?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people think Flexport’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.
Do workers feel well informed about how Flexport is doing?
Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Flexport?
What are the most popular categories at Flexport?
Flexport rating
4.4
Based on 11 frontline employees who took The Breakroom Quiz
Job description
The Opportunity: Flexport Capital is Flexport's financing arm, offering inventory financing, asset-based lending, term loans, and working capital products to Flexport clients. As Flexport Capital's Portfolio Manager, you will own the full lifecycle of the Capital customer base. You will grow exposures as businesses grow, and right size when they do not, you will be responsible for strategic retention and collections when necessary. You will lead a team of Account Managers to do this at scale.
This is a senior commercial leadership role. You will set the strategy for how Flexport Capital manages and grows its installed base, build the systems and playbooks that drive consistent performance across your team, and serve as the primary executive relationship owner for the portfolio's most complex and highest-value accounts. You will partner closely with Credit, Product, Legal, and senior leadership to shape how Flexport Capital evolves as a business.
You Will- Ownership of North American Flexport Capital clients - Consistently connect with the Flexort Capital clients' C-Suite and serve as customers' internal Flexport advocate, drive revenue growth for their current Capital products, identify at-risk accounts, and conduct quarterly business reviews.
- Maximize revenue per customer by identifying opportunities for credit line increases, utilization improvement, and cross-sell into additional Capital products, such as term loans and asset based lines of credit.
- Use Flexport's supply chain data as a commercial advantage - shipment patterns, volume spikes, transit times, and commercial invoice data tell a story about when customers need capital. You'll turn those signals into timely, targeted actions to drive sustainable growth.
- Serve as the frontline commercial intelligence for the credit and risk team. Regularly review financial health, repayment behavior, shipment data, and market conditions across the portfolio. Flag early warning signals and partner with credit to drive appropriate actions.
- Build trusted, senior-level relationships with CFOs, Finance Directors, Founders and CEOs at customer organizations, positioning Flexport Capital as a strategic working capital partner - not just a product.
- Collaborate cross-functionally with other Flexport teams to identify room for growth and develop bundled freight-capital propositions, and align on account strategy.
- Contribute to the team's growth playbook - surface insights from your client conversations that inform product, pricing, and go-to-market decisions.
- Experience. 7+ years of experience in commercial finance, fintech lending, specialty finance, or a related field, with at least 2 years managing a team.
- Portfolio Ownership. Demonstrated ability to manage a complex, multi-product lending portfolio with hard accountability for revenue, retention, and credit health outcomes.
- Financial & Credit Acumen. Fluency in working capital structures, covenant compliance, lien priority, UCC filings, collections, and workout mechanics. You will be expected to lead enforcement conversations, make judgment calls on distressed accounts, and partner as a peer with Credit and Legal.
- Commercial Drive. Strong commercial instincts with a track record of driving upsell, cross-sell, and expansion revenue within an existing customer base.
- Communication & Presence. Excellent communication and executive presence - you can build trusted senior relationships with CFOs and CEOs, navigate difficult conversations, and represent Flexport Capital credibly at the highest levels of a customer organization.
- Operational Rigor. Proven ability to build systems and playbooks from scratch, drive adoption across a team, and iterate quickly based on results.
- Data & Tools. Proficiency in Salesforce, Claude, and other data tools, with the ability to design dashboards and reporting frameworks that give you a real-time view of portfolio health and team performance.
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About Flexport
Sourced by ZipRecruiter
Industry
Trucking
Company size
1,001 - 5,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2003