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61 First Source Client Services Manager Jobs Hiring Near You

The Client Services Manager will drive the expansion for the SoCal Commercial Banking portfolio, with a strategic focus on accelerating deposit growth. The successful candidate must exhibit a strong ...

Job Responsibilities o Manage the Client Support team, triaging of support requests, and ticket ... and monitor quality service levels o Improve productivity by highlighting deficiencies and ...

Evaluate daily and weekly team capacity, collaborate with leader and other Client Services Managers to offset any capacity deficits * Oversite of the Team Queues within Clarizen and Client Desk ...

Overview The Client Services Manager services as the point of contact for clients and is focused on providing the highest level of service to our clients. Role serves as both internal and external ...

Tatari is growing and we're looking for a Client Services Manager to join our Growth team! We're looking for a strategic, client-facing leader to join our Growth team and help drive performance for a ...

The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned client relationships through effective project management coordination and ...

The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned client relationships through effective project management coordination and ...

Showing results 21-40

$71K - $85K/yr

Full-time

Re-posted 11 days ago


East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

118th of 173 rated banks


Job description

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.


The Client Services Manager will drive the expansion for the SoCal Commercial Banking portfolio, with a strategic focus on accelerating deposit growth. The successful candidate must exhibit a strong ownership mentality in managing portfolio health and a highly detail-oriented approach to banking operations. Flawless bilingual fluency in English and Mandarin are required.


  • Assist RMs with the new account openings
  • Assist RMs with existing account service inquiries and issues
  • Provide superior client service as related to deposit and business account services, taking ownership of client needs, problems, and requests, following through to ensure timely and accurate resolution.
  • Assist in servicing personal and business deposit accounts, including completion of necessary forms and documentation, verifying accuracy of account openings on Bank’s deposit system.
  • Work with closing team (outside counsel, if applicable) to clear pending items until closing transactions
  • Perform other duties as assigned.

  • Experience: Minimum 5+ years of account services experience.
  • Language Skills: bilingual fluency in English and Mandarin (written and verbal) is mandatory.
  • Strong knowledge of EWB new account opening process, compliance requirements, and commercial account structures
  • Ability to manage high-volume, time zone difference between US and Asia in a timely manner
  • Strong customer service contact handling skills.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
  • Bachelor’s degree required.

Applicants must have legal authorization to work in the United States.  We do not offer visa sponsorship at this time.  


The base pay range for this position is USD $71,000.00/Yr. - USD $85,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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