Express Courier International

112 Express Customer Service Representative Jobs Hiring Near You

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... of Express Courier Services. This role is critical to maintaining efficient cargo handling ... Pack, repack, label, and prepare shipments for international and domestic dispatch. * Organize and ...

$18.25 - $25.25/hr

To strengthen our team at the Darmstadt location, we would like to welcome you as a International Customer Service Representative (m/f/d) As an International Customer Service Representative, you will ...

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

The Customer Service Agent supports on-demand courier, expedited, semi, and flatbed operations by ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Customer Service Representative Location: Stratford Connecticut Job Type: Full-Time- (in the office ... Expand International of America, Inc. About Us: At Expand International, we thrive in a fast-paced ...

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Customer Service Representative Location: Stratford Connecticut Job Type: Full-Time- (in the office ... Expand International of America, Inc. About Us: At Expand International, we thrive in a fast-paced ...

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are ...

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Express Courier International Jobs Information

What is it like to work at Express?

Express is a fast-paced and dynamic company that values a customer-centric approach, emphasizing the importance of providing excellent service and quality products to its customers.

The company operates with a flat organizational structure, allowing for open communication and collaboration among team members, and its stores are designed to be visually appealing and easy to navigate, creating a welcoming shopping environment for customers. Express also prioritizes employee development, offering training programs and opportunities for advancement.

Working at Express may appeal to individuals who are passionate about the retail industry, enjoy working in a fast-paced environment, and are motivated by opportunities for growth and development within a company that values its employees and customers.
What other companies are hiring for Customer Service Representative jobs?
International Customer Service Account Representative

International Customer Service Account Representative

Calumet Specialty Products Partners, LLC

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Other

Posted 13 days ago


Job description

Who are we?
At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are headquartered in Indianapolis and have numerous production locations in the US. We are customer focused and utilize our values of collaboration and entrepreneurship to grow the business. We offer a dynamic, high-performance environment where team members can have real input and impact on our business. If you're ready to roll up your sleeves, treat the business as if it is your own and add value accordingly, come see why we're Calumet Proud!
PURPOSE:
The International Customer Service Account Representative provides service to global companies. This role works alongside Sales, Pricing, Plant Personnel, Export Operations, and Global Trade and Compliance departments and interacts directly with international customers, freight forwarders, and carriers.
KEY OBJECTIVES AND RESPONSIBILITIES:
  • Responsible for timely and accurate order fulfillment from purchase order entry to receipt
  • Coordinate Letter of Credit and Proforma Invoices
  • Work with Calumet's 3PL to arrange ocean and air freight to meet customer's delivery needs, request bookings, and upload all pertinent documentation
  • Coordinate loading appointments for carriers at Calumet plants • Ensure that final shipping documents are received by the customer
  • Assist with customer inquiries on products, loading requirements, or freight quotes
  • Review orders for accuracy and release confirmations to the customer, freight forwarder or carrier, and plant personnel
  • Assist with Domestic accounts as assigned
  • Maintain document records and provide administrative assistance to the department as needed
  • Investigate and resolve customer issues for corrective and preventive action
  • Represent Calumet in a professional manner and create strong partnerships with customers through exemplary customer support
  • Additional duties as assigned
REQUIRED EDUCATION/EXPERIENCES:
  • College degree preferred or equivalent work experience
  • 3+ years of related customer support experience required
  • Proficient computer skills with demonstrated experience in Microsoft office, ERP systems
PREFERRED EDUCATION/EXPERIENCES:
  • Preferred international logistics experience
  • Prior experience with SAP system preferred
COMPETENCIES:
  • Demonstration of Calumet Values - Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence
  • Computer savvy with strong technical skills desired
  • Highly organized with the ability to manage multiple projects and assignments in a rapidly changing environment while meeting critical deadlines
  • Problem solver with ability to provide solutions
  • Familiarity with foreign trade requirements and incoterms

Salary and benefits commensurate with experience. We are an equal opportunity employer including disability and veteran and is committed to providing reasonable accommodations to individuals. If you require assistance or accommodation due to a disability, please contact our HR team at Careers@clmt.com. Requests for accommodations will not impact hiring decisions, and all information provided will be kept confidential.
All offers of employment are conditioned upon successfully passing a drug test