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Express Courier International

108 Express Customer Service Representative Jobs Hiring Near You

Transport Loyal Express

ZAC-TRANZ INC. , a division of Loyal Express Group , is seeking a customer service representative. Our customer service representatives are enthusiastic people with excellent working conditions and a ...

Dollar Express Stores LLC

CSR - Store

Elizabeth, NJ

$16 - $22/hr

Dollar Express is the newest entrant in the dollar store segment of the retail industry ... As a Dollar Express Customer Service Representative you will be responsible for providing ...

Dollar Express Stores LLC

CSR - Store

Queens, NY · On-site

$16.75 - $22.75/hr

Dollar Express is the newest entrant in the dollar store segment of the retail industry ... As a Dollar Express Customer Service Representative you will be responsible for providing ...

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Express Courier International Jobs Information

What is it like to work at Express?

Express is a fast-paced and dynamic company that values a customer-centric approach, emphasizing the importance of providing excellent service and quality products to its customers.

The company operates with a flat organizational structure, allowing for open communication and collaboration among team members, and its stores are designed to be visually appealing and easy to navigate, creating a welcoming shopping environment for customers. Express also prioritizes employee development, offering training programs and opportunities for advancement.

Working at Express may appeal to individuals who are passionate about the retail industry, enjoy working in a fast-paced environment, and are motivated by opportunities for growth and development within a company that values its employees and customers.
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Customer Service Representative

Transport Loyal Express

Full-time

Posted 12 days ago

Job description

ZAC-TRANZ INC. , a division of Loyal Express Group , is seeking a customer service representative. Our customer service representatives are enthusiastic people with excellent working conditions and a good benefits package.

We offer a diverse and ethical work environment, built on integrity, responsibility and respect, to promote the success of our employees and provide them with good career opportunities. Our people are essential to sustaining our success. We are committed to creating a safe work environment for everyone. Our priority is to continually aim and preserve a file without accidents or incidents.

We are looking for individuals, who are independent, resourceful and dynamic.
Job fonctions:

  • Receives all delivery orders from customers and exercise discretion;
  • Use judgment when relating to the customer requests, schedules and informing dispatch;
  • Enters all orders into Zac-Tranz software for dispatch - technical lines requires specialized training, experience or knowledge of transportation industry;
  • Comminicate customer delivery needs and appointment dates/times to customer and relate service requirements to dispatch.
  • Verify bookings are released at depots / ports for export moves, and trac import containers on the rail / port to confirm delivery is made by last free day or port cut off.

Qualifications:
  • Bilingual in French and English, spoken and written, to effectively communicate with clients and partners locally and internationally.
  • Knowledge of Ocean freight FCL, Imports / Exports,
  • Microsoft Office and Outlook fluent,
  • Good understanding of appointments procedures of the Port of MTL / MTL Rail terminals,
  • Maintain a high level of customer service at all times
  • Work in a fast-paced environment

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