Express Courier International

109 Express Customer Service Representative Jobs Hiring Near You

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ...

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ...

... customer retention and lifecycle growth. This leader orchestrates strategy across the Express ... In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a ...

... Express and Bonobos-driving profitable customer acquisition, accelerating revenue growth, and ... In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a ...

Site Merchandiser

Columbus, OH ยท On-site

$13.25 - $16.50/hr

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ...

Site Merchandiser

Columbus, OH ยท On-site

$13.25 - $16.50/hr

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ...

Owned Channels Specialist

Columbus, OH ยท On-site

$59K - $81K/yr

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ...

Owned Channels Specialist

Columbus, OH

$59K - $81K/yr

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ...

... customer retention and lifecycle growth. This leader orchestrates strategy across the Express ... In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a ...

... Express and Bonobos-driving profitable customer acquisition, accelerating revenue growth, and ... In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a ...

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Stay updated on trends and customer preferences to inform product selection and assortment ...

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Stay updated on trends and customer preferences to inform product selection and assortment ...

Site Merchandiser

Columbus, OH ยท On-site

$16.50 - $19.25/hr

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ...

Merchandise Manager

Columbus, OH

$48K - $59K/yr

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ...

Manager Merchandise

Columbus, OH ยท On-site

$48K - $59K/yr

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't ...

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Stay updated on trends and customer preferences to inform product selection and assortment ...

Showing results 21-40

Express Courier International Jobs Information

What is it like to work at Express?

Express is a fast-paced and dynamic company that values a customer-centric approach, emphasizing the importance of providing excellent service and quality products to its customers.

The company operates with a flat organizational structure, allowing for open communication and collaboration among team members, and its stores are designed to be visually appealing and easy to navigate, creating a welcoming shopping environment for customers. Express also prioritizes employee development, offering training programs and opportunities for advancement.

Working at Express may appeal to individuals who are passionate about the retail industry, enjoy working in a fast-paced environment, and are motivated by opportunities for growth and development within a company that values its employees and customers.

What makes Express an attractive place to work?

Express is a leading retail apparel and accessories company with a strong presence in the global market, known for its fast-fashion business model and commitment to delivering trendy and affordable products to customers. The company's workplace culture values innovation, teamwork, and customer satisfaction, providing employees with opportunities to collaborate with colleagues, develop new skills, and contribute to the success of the business. By joining Express, individuals can gain valuable retail experience, develop their skills in a dynamic and fast-paced environment, and be part of a company that is dedicated to delivering exceptional customer experiences.
What other companies are hiring for Customer Service Representative jobs?
Associate Merchant

Associate Merchant

Express

Columbus, OH โ€ข On-site

Other

Posted 14 days ago


Job description

Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
Location Name
Columbus Corporate Headquarters
Responsibilities
POSITION OVERVIEW
The Associate Merchant supports in the creation and execution of product assortment strategies while working cross-functionally to achieve the financial goals of the division and the company. The Associate Merchant balances an understanding of sales performance, market trends, and customer insights to build commercially viable assortments. They partner closely with Planning, Design, Production, and other teams to ensure that products align with brand objectives and financial targets. In-season, they are responsible for analyzing performance, identifying opportunities, and managing risks, contributing to both top and bottom-line growth.
KEY REPONSIBILITIES
  • Collaborate to develop and execute seasonal assortments that align with financial goals, customer expectations, and market trends.
  • Analyze sales performance and market trends, identifying growth opportunities and risks, and recommending actionable strategies to improve sales and manage inventory.
  • Own the day-to-day operational functions, including order management, sample coordination, pricing updates, and system maintenance.
  • Conduct competitive market research, analyzing assortments, pricing, and promotions to inform product development and pricing strategies.
  • Work closely with Planning and Design teams to ensure the product assortment reflects key product attributes and meets financial targets.
  • Support cross-functional teams, such as Production, Marketing, and Visual Merchandising, to ensure timely product launches and alignment with brand objectives.
  • Present product assortment in key meetings, such as investment reviews, with clear product stories to gain cross-functional and leadership alignment.
  • Act as the subject matter expert in the category, staying informed of emerging trends and customer insights to help drive future product development.
  • Manage in-season markdowns and inventory tracking to optimize sales performance and reduce excess inventory.
  • Support the development of new product assortments, including roadmaps, style selection, and product launches.
  • Collaborate with Marketing to ensure product is accurately represented in all channels, including digital platforms.
  • Contribute to cross-functional discussions to ensure product delays and launch timing are communicated effectively to all stakeholders.

REQUIRED EXPERIENCE & QUALIFICATIONS
  • Bachelor's Degree, preferably in business, retail merchandising, or fashion merchandising.
  • 3-5 years of experience in product merchandise buying, with demonstrated success in managing a product category.
  • Strong analytical and strategic thinking skills, with the ability to interpret data and drive actionable decisions.
  • Acute understanding of brand positioning, customer insights, and fashion trends.
  • Ability to collaborate across functions and build strong working relationships.
  • Excellent organizational skills, with the ability to multitask, prioritize, and meet deadlines.
  • Strong presentation and communication skills, both verbal and written.
  • Proficiency in Google applications and retail management systems.

CRITICAL SKILLS & ATTRIBUTES
  • Exceptional ability to analyze data and translate insights into actionable strategies.
  • Proven ability to influence cross-functional partners and senior leadership.
  • Strong commercial and brand acumen, with a deep understanding of fashion trends and customer behavior.
  • Ability to adapt quickly to changing priorities and manage through conflict.
  • Strong leadership capabilities, with the potential to develop and mentor junior team members
  • Bachelor's Degree, preferably in business, retail merchandising, or fashion merchandising.
  • 3-5 years of experience in product merchandise buying, with demonstrated success in managing a product category.
  • Strong analytical and strategic thinking skills, with the ability to interpret data and drive actionable decisions.
  • Acute understanding of brand positioning, customer insights, and fashion trends.
  • Ability to collaborate across functions and build strong working relationships.
  • Excellent organizational skills, with the ability to multitask, prioritize, and meet deadlines.
  • Strong presentation and communication skills, both verbal and written.
  • Proficiency in Google applications and retail management systems.

Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.