Dallas, TX · Remote
$46K - $60K/yr
We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the ... Manage and resolve high-visibility executive level complaints with urgency and professionalism.
New
Quick apply
Dallas, TX · Remote
$46K - $60K/yr
We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the ... Manage and resolve high-visibility executive level complaints with urgency and professionalism.
New
Atlanta, GA · Remote
$46K - $60K/yr
We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the ... Manage and resolve high-visibility executive level complaints with urgency and professionalism.
New
Quick apply
Atlanta, GA · Remote
$46K - $60K/yr
We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the ... Manage and resolve high-visibility executive level complaints with urgency and professionalism.
New
Irvine, CA · On-site
$60/hr
Our client, a leading entertainment organization, is seeking a Social Media Manager to lead both ... and executive search solutions across a wide array of functions and industries. The success of ...
Irvine, CA · On-site
$60/hr
Our client, a leading entertainment organization, is seeking a Social Media Manager to lead both ... and executive search solutions across a wide array of functions and industries. The success of ...
... management across all corporate channels ... This executive will drive a best-in-class social media operation that strengthens the company ...
... management across all corporate channels ... This executive will drive a best-in-class social media operation that strengthens the company ...
Washington, DC · On-site
$80K - $100K/yr
Manage and grow all official social media accounts across major platforms, including X, LinkedIn, Facebook, Instagram, YouTube, TikTok, and emerging channels. Develop and maintain a robust content ...
Washington, DC · On-site
$80K - $100K/yr
Manage and grow all official social media accounts across major platforms, including X, LinkedIn, Facebook, Instagram, YouTube, TikTok, and emerging channels. Develop and maintain a robust content ...
Florida, NY · On-site +1
The Social Media Manager will collaborate with executives, internal and agency partners and the creative team to increase social engagement, build organic social audiences and amplify the company ...
Florida, NY · On-site +1
The Social Media Manager will collaborate with executives, internal and agency partners and the creative team to increase social engagement, build organic social audiences and amplify the company ...
New York, NY · On-site
$94K - $125K/yr
Analyze social performance and translate results into actionable insights and reporting for executives and cross-functional stakeholders. * Partner with the Senior Social Media Manager and larger ...
New York, NY · On-site
$94K - $125K/yr
Analyze social performance and translate results into actionable insights and reporting for executives and cross-functional stakeholders. * Partner with the Senior Social Media Manager and larger ...
Pasadena, CA · On-site
$75K - $85K/yr
Social Media Management and Content Creation - 60% * Develop and manage day-to-day social media ... Develop content that showcases ArtCenter, student work, faculty expertise, staff and executive ...
Pasadena, CA · On-site
$75K - $85K/yr
Social Media Management and Content Creation - 60% * Develop and manage day-to-day social media ... Develop content that showcases ArtCenter, student work, faculty expertise, staff and executive ...
Oklahoma City, OK · On-site
SUMMARY The Social Media Manager is responsible for developing, implementing, and managing the ... Collaborate with clinical, operational, and executive leadership to gather content and communicate ...
Oklahoma City, OK · On-site
SUMMARY The Social Media Manager is responsible for developing, implementing, and managing the ... Collaborate with clinical, operational, and executive leadership to gather content and communicate ...
Concord, NC · On-site +1
The Social Media Manager will collaborate with executives, internal and agency partners and the creative team to increase social engagement, build organic social audiences and amplify the company ...
Concord, NC · On-site +1
The Social Media Manager will collaborate with executives, internal and agency partners and the creative team to increase social engagement, build organic social audiences and amplify the company ...
Working alongside writers and a multimedia producer and reporting to the executive director, this ... The Social Media Manager develops and executes platform-specific strategies that expand the reach ...
Working alongside writers and a multimedia producer and reporting to the executive director, this ... The Social Media Manager develops and executes platform-specific strategies that expand the reach ...
Durham, NC · On-site
Working alongside writers and a multimedia producer and reporting to the executive director, this ... The Social Media Manager develops and executes platform-specific strategies that expand the reach ...
Durham, NC · On-site
Working alongside writers and a multimedia producer and reporting to the executive director, this ... The Social Media Manager develops and executes platform-specific strategies that expand the reach ...
Washington, DC · On-site
$80K - $100K/yr
Key Responsibilities Strategy & Management • Develop, implement, and maintain a comprehensive, cohesive social media strategy aligned with both Sightline Media Group's and Sunset Publishing ...
Washington, DC · On-site
$80K - $100K/yr
Key Responsibilities Strategy & Management • Develop, implement, and maintain a comprehensive, cohesive social media strategy aligned with both Sightline Media Group's and Sunset Publishing ...
... executive stakeholders to translate business priorities into compelling platform-native social ... Manage and oversee the centralized social media calendar, publishing workflows, and content ...
... executive stakeholders to translate business priorities into compelling platform-native social ... Manage and oversee the centralized social media calendar, publishing workflows, and content ...
Somerset, NJ · On-site
Develop and manage employee advocacy and executive thought leadership programs to expand organizational reach and engagement. * Monitor social media channels and develop strategies on how to best ...
New
Somerset, NJ · On-site
Develop and manage employee advocacy and executive thought leadership programs to expand organizational reach and engagement. * Monitor social media channels and develop strategies on how to best ...
New
Develop and manage employee advocacy and executive thought leadership programs to expand organizational reach and engagement. * Monitor social media channels and develop strategies on how to best ...
New
Develop and manage employee advocacy and executive thought leadership programs to expand organizational reach and engagement. * Monitor social media channels and develop strategies on how to best ...
New
New York, NY · Remote
Own and manage aion's social media presence across LinkedIn, X, and other relevant channels ... Draft posts, threads, commentary, and thought leadership content for executives and company ...
New York, NY · Remote
Own and manage aion's social media presence across LinkedIn, X, and other relevant channels ... Draft posts, threads, commentary, and thought leadership content for executives and company ...
Columbus, OH · On-site
$18 - $21/hr
... the executive team and volunteers to align outreach efforts with organizational goals and ... in social media management, content creation, and graphic design.- Proficiency in photography ...
Columbus, OH · On-site
$18 - $21/hr
... the executive team and volunteers to align outreach efforts with organizational goals and ... in social media management, content creation, and graphic design.- Proficiency in photography ...
Far Rockaway, NY · On-site +1
$44K - $65K/yr
Social Media Manager Job Summary We are seeking a social media manager to maintain and grow our company's social networks. As a social media manager, you will update social networks and curate ...
Far Rockaway, NY · On-site +1
$44K - $65K/yr
Social Media Manager Job Summary We are seeking a social media manager to maintain and grow our company's social networks. As a social media manager, you will update social networks and curate ...
Pasadena, CA · Hybrid
Reporting to the AVP, Communications and Media, the social media manager collaborates with campus ... Develop content that showcases ArtCenter, student work, faculty expertise, staff and executive ...
Pasadena, CA · Hybrid
Reporting to the AVP, Communications and Media, the social media manager collaborates with campus ... Develop content that showcases ArtCenter, student work, faculty expertise, staff and executive ...
$46K - $60K/yr
Full-time
This job post has expired today. Applications are no longer accepted.
6.9
Based on 6 frontline employees who took The Breakroom Quiz
261st of 312 rated insurance
Hi, we're Oscar. We're hiring an Executive & Social Media Escalations Specialist to join our team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
The Executive & Social Media Escalation Expert, Member and Provider Services, solves complex member and provider issues by using the technical tools across the production operation. You will use important skills objectively to review complex cases escalated by members and providers through executive level complaints and social media platforms.
You will report into the Associate Director, Member & Provider Escalations.
Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency: The base pay for this role is: $46,202.40 - $60,640.65 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities:
Manage timelines for internal or external escalated cases and communicate with appropriate parties for resolution.
Conduct workflow reviews and deliver relevant feedback to leadership to improve internal processes, departmental quality, and operational insights.
Draft and deliver executive-level team member communications, including summaries, root-cause analyses, and action plans with recommendations, using established templates and workflows.
Be the primary liaison to strengthen feedback loops and track new member and provider trends.
Provide direct guidance to Service Operations representatives across multiple communication channels.
Compliance with all applicable laws and regulations.
Other responsibilities as assigned.
Requirements:
2+ years previous work experience in production based environment
2+ years quantitative or analytical skills focused on solving problems
High school diploma or GED
2+ years of experience drafting written communications for executive-level audiences, with a proven ability to convey complex information and with appropriate tone
Bonus points:
Advanced Google Suite or Microsoft Office capabilities
Advanced Operations Certificate (Lean Six Sigma or similar)
Previous project oversight experience
Proficiency navigating and working in multi-system environment
Prior career practice relating to conflict management and providing feedback to others
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.
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Insurance services
1,001 - 5,000 Employees
New York, NY, US
2012
