Claims Facilitator
Raleigh, NC · On-site
Establishes contact with all parties involved in the claim in accordance with ERIE's expectations. * Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others. * Enters ...
24 Erie Insurance Group Security Analyst Jobs Hiring Near You
Claims Facilitator
Raleigh, NC · On-site
Establishes contact with all parties involved in the claim in accordance with ERIE's expectations. * Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others. * Enters ...
IT Senior Solutions Architect (Data)
Erie, PA · On-site +1
$109K - $174K/yr
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... You'll collaborate closely with data engineering, analytics, and business partners to align data ...
IT Senior Solutions Architect (Data)
Erie, PA · On-site +1
$109K - $174K/yr
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... You'll collaborate closely with data engineering, analytics, and business partners to align data ...
Claims Facilitator
Cary, NC · On-site
Establishes contact with all parties involved in the claim in accordance with ERIE's expectations. * Handles inquiries from policyholders, agents, insurance carriers, claimants and others. * Enters ...
Claims Facilitator
Cary, NC · On-site
Establishes contact with all parties involved in the claim in accordance with ERIE's expectations. * Handles inquiries from policyholders, agents, insurance carriers, claimants and others. * Enters ...
IT Software Engineer
Erie, PA · On-site
What You'll Do As an IT Software Engineer supporting the Erie Family Life Program, you will work on a team delivering projects supporting new business and policy changes for our Term and Whole Life ...
IT Software Engineer
Erie, PA · On-site
What You'll Do As an IT Software Engineer supporting the Erie Family Life Program, you will work on a team delivering projects supporting new business and policy changes for our Term and Whole Life ...
Erie Insurance Group Jobs Information
What is it like to work at Erie Insurance Group?
Erie Insurance Group is known for its collaborative and customer-focused culture, prioritizing teamwork and mutual respect among employees. The company operates with a decentralized structure, allowing local offices to make decisions and take ownership of their work, and offers a variety of career paths and professional development opportunities. Working at Erie Insurance Group may appeal to individuals who value a stable and secure work environment, as well as those interested in a company with a long history of community involvement and commitment to customer satisfaction.
What makes Erie Insurance Group an attractive place to work?
Erie Insurance Group is a well-established and reputable insurance company that has been serving customers for over 100 years, with a strong commitment to providing excellent service and support to its policyholders. The company offers a collaborative and innovative work environment, with opportunities for employees to grow and develop their skills through training and professional development programs, as well as a stable and secure work setting. Joining Erie Insurance Group can provide individuals with a sense of purpose and fulfillment, as they contribute to the company's mission of helping people and communities prosper.
Do workers at Erie Insurance Group get paid breaks?
Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.
74% of people say they get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.
Does Erie Insurance Group pay people when they’re sick?
Yes. Most people get paid when they’re sick.
97% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.
97% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.
At Erie Insurance Group, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
89% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and July 2026.
89% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from Erie Insurance Group affordable enough for their workers?
Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between March 2025 and July 2026.
98% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Erie Insurance Group?
Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and July 2026.
98% of people say they get paid time off.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
- 44% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 22% of people with changing schedules find out their shifts three weeks ahead of time.
- 22% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers at Erie Insurance Group worry about hours?
Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and March 2026.
91% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Erie Insurance Group workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and September 2025.
37% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it for Erie Insurance Group workers to change shifts?
Most people find it easy to change shifts.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to get time off at Erie Insurance Group?
Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and July 2026.
95% of people report it’s easy to get time off.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and July 2026.
Do Erie Insurance Group managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and March 2026.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and March 2026.
Do jobs at Erie Insurance Group spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and March 2026.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to take sick days at Erie Insurance Group?
Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
Is a Erie Insurance Group job good for students?
Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.
100% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.
Is working at Erie Insurance Group good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Erie Insurance Group feel treated with respect by their managers?
Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and July 2026.
86% of people say they’re treated with respect by their managers.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Erie Insurance Group get to take their breaks without interruption?
Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and July 2026.
91% of people report that they get to take their breaks without interruption.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and July 2026.
Is it stressful to work at Erie Insurance Group?
Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and July 2026.
69% of people say they often feel stressed out at work.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Erie Insurance Group enjoy their jobs?
Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and June 2026.
75% of people report they enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Erie Insurance Group recommend working with their team?
Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 83 people who took the Breakroom Quiz between November 2024 and July 2026.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 83 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people get enough training when they start at Erie Insurance Group?
Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 81 people who took the Breakroom Quiz between November 2024 and July 2026.
44% of people report they didn’t get enough training when they started working here.
Based on data from 81 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people get support to advance at Erie Insurance Group?
Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Erie Insurance Group’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and July 2026.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and July 2026.
Do workers feel well informed about how Erie Insurance Group is doing?
Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and July 2026.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and July 2026.
What other companies are hiring for Security Analyst jobs?
What are the most popular jobs at Erie Insurance Group?
What are the most popular categories at Erie Insurance Group?
Erie Insurance Group rating
8.7
Based on 83 frontline employees who took The Breakroom Quiz
70th of 308 rated insurance
Job description
Claims Facilitator
Under minimal supervision, settles claims within limits of authority. This is an in-office position, reporting to ERIE's Cary, NC office. Hours are Monday - Friday, 8:00 am - 4:30 pm. The selected candidate will be required to obtain appropriate licensing within 45 days.
Duties and Responsibilities:
- Processes first party automobile, third party clear liability automobile and low severity property claims within limits of authority.
- Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE's approved payment methods, and settles claims.
- Establishes contact with all parties involved in the claim in accordance with ERIE's expectations.
- Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others.
- Enters loss information into claims system.
- Prepares correspondence, forms and related materials.
- Reviews all pending claims/activities on a regular basis.
- Provides support for property claims during periods of heavy volume.
The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. Regular and predictable attendance is an essential job function. For certain positions at ERIE, including leadership roles, regular and predictable onsite presence may also be an essential job function based on business and operational needs.
Capabilities:
- Self-Development
- Collaborates
- Cultivates Innovation
- Instills Trust
- Decision Quality
- Values Diversity
- Nimble Learning
- Customer Focus
- Optimizes Work Processes
- Ensures Accountability
- Detail Orientation
- Information Management Skills
- Job-Specific Knowledge
Qualifications:
Minimum Educational and Experience Requirements: High school diploma or GED and one year of related claims handling, customer service, or clerical experience required; or equivalent educational experience required. Bachelor's or Associate's degree preferred. Additional Experience: Pursuit of general insurance education preferred. Designations and/or Licenses: Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants.
Physical Requirements:
- Driving; Rarely
- Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
- Climbing/accessing heights; Rarely
- Ability to move over 50 lbs using lifting aide equipment; Rarely
- Lifting/Moving 0-20 lbs; Rarely
- Lifting/Moving 20-50 lbs; Rarely
- Pushing/Pulling/moving objects, equipment with wheels; Rarely
What Erie Insurance Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Erie Insurance Group
Sourced by ZipRecruiter
Industry
Insurance services
Company size
5,001 - 10,000 Employees
Headquarters location
Erie, PA, US
Year founded
1925