Equifax
Equifax

46 Equifax Customer Service Representative Jobs Hiring Near You

Equifax is seeking a visionary AI engineer to lead our technology transformation initiative. In ... Lead troubleshooting efforts to resolve production and customer issues, demonstrating deep ...

Sr. Data Analyst

Alpharetta, GA · On-site

$84K - $105K/yr

... customers / clients regarding daily service delivery and overall satisfaction. Establishes and maintains quality standards for existing products and services. What you will do * Developing ...

Showing results 41-46

Equifax Jobs Information

What is it like to work at Equifax?

Equifax is a data-driven organization that prioritizes innovation, collaboration, and customer-centricity, fostering a culture that values diversity, equity, and inclusion. The company operates with a global team structure, offering opportunities for employees to work on complex projects, collaborate with experts from various fields, and contribute to the development of cutting-edge data analytics and technology solutions. Working at Equifax may appeal to candidates who are passionate about data-driven insights, enjoy working in a dynamic and fast-paced environment, and are motivated by the opportunity to make a positive impact on the lives of individuals and businesses worldwide.

What makes Equifax an attractive place to work?

Equifax is a leading global information solutions company that plays a critical role in shaping the financial services industry. The company offers a dynamic work environment that values innovation, collaboration, and diversity, with opportunities for employees to work on complex projects and contribute to the development of cutting-edge solutions. By joining Equifax, professionals can gain valuable experience, expand their skill set, and make a meaningful impact in the financial services sector.

Do workers at Equifax get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and September 2026.

Does Equifax pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and September 2026.

At Equifax, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and September 2026.

Is the health insurance from Equifax affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between April 2025 and September 2026.

Do people get paid time off at Equifax?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and September 2026.

Do workers at Equifax worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and December 2025.

Do Equifax workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it for Equifax workers to change shifts?

Most people find it easy to change shifts.
89% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it to get time off at Equifax?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and September 2026.

Do Equifax managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and December 2025.

Do jobs at Equifax spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it to take sick days at Equifax?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and September 2026.

Is working at Equifax good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Equifax feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Equifax get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and September 2026.

Is it stressful to work at Equifax?

Most people feel stressed here.
89% of people say they often feel stressed at work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Equifax enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Equifax recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people get enough training when they start at Equifax?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people get support to advance at Equifax?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people think Equifax’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers feel well informed about how Equifax is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and September 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular categories at Equifax?

Infographic showing various Customer Service Representative job openings at Equifax in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, and 17% Remote job distribution.

Senior ML Engineer - MLOps & Mechanistic Interpretability

Alpharetta, GA • On-site

Equifax, Inc.
IT Services • 10K+ employees

$100K - $138K/yr

Full-time

Medical, Retirement, PTO

Posted 25 days ago


Key responsibilities

  • Design complex systems of systems for training and running machine learning models with industry best practice

  • Define projects and scope for teams of engineers and guide their completion

  • Contribute to all phases of product development and delivery from analysis and design to deployment


Equifax rating

7.5

Company rating: 7.5 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
We are seeking a Senior ML Engineer to build the MLOps foundation and interpretability framework for our next-generation credit risk engines. Your mission is two-fold: create the infrastructure for scalable Transformer-based model deployment, and build the "glass box" tooling that transforms model internals into regulatory-compliant, human-understandable insights.
You will bridge the gap between cutting-edge Mechanistic Interpretability (XAI) research and high-stakes financial production workflows. You will design the systems that map latent embeddings to human-readable credit concepts, build the MLOps pipelines to serve these models at scale, and ensure our AI engines are not just high-performing, but transparent, defensible, and ready for global regulatory scrutiny.
We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday-Thursday), paired with Friday Flexibility to wrap up your week remotely.
This role reports to our office Alpharetta, GA office.
This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT extension support.
This is a direct-hire role and is not open to C2C or vendors.
What you'll do
  • Design complex systems of systems for training and running machine learning models with industry best practice
  • Define projects and scope for teams of engineers and guide their completion
  • Develop, identify, and report intellectual property through patent applications, invention disclosures, white papers, and presentations
  • Demonstrate effective, respectful, and honest communication when collaborating with colleagues including executives, customers, and peers from other businesses and institutions
  • Contribute to all phases of product development and delivery from Analysis & Design all the way through to successful Deployment
  • Deliver on company initiatives and prioritize projects supporting your long term technical vision
  • Collaborate with the product team, architects, and others to understand the opportunities and limitations of AI, ML, and data engineering
  • Participate in peer design and code reviews
  • Show initiative to identify and drive forward improvements and innovations that add value and move the IT organization forward
  • Elevate the performance of colleagues through training, mentoring, and promoting best practices; may function as a team lead

What experience you need
  • BS degree in a STEM major or equivalent job experience required; Master's Degree preferred; AI/ML coursework preferred
  • 7+ years of related work experience, including proven experience leading a team of MLE, DS, SDE, DevOps, or related roles
  • Experience with end-to-end development of ML models, from ideation to deployment, ensuring best practices, scalability and reliability

What could set you apart
  • Application Development/Programming - Ability to review code for quality, performance, and efficiency, and optimize critical parts of the codebase; Ability to establish the best practices of Software Development Life Cycle for the team
  • Artificial Intelligence - Designing scalable and maintainable machine learning architectures and frameworks for the organization's products and services; Ability to define the technical vision and roadmap for the MLE team aligned with the organization's goals and industry trends
  • Big Data Analytics - Deep understanding of the domain or industry in which the machine learning solutions are being applied, enabling the company to develop impactful big data solutions
  • Cloud Computing - Proficiency in data architecture design, data strategy development, data orchestration, data integration, ETL development, data modeling, parallel processing and performance optimization.
  • Collaboration - Being able to engage with internal stakeholders, including data scientists, business leaders, product managers, and executives, to understand requirements and present technical solutions; Ability to collaborate with other teams, such as software engineering, data engineering, and business intelligence, to integrate machine learning solutions into larger systems.
  • Mathematics - Ability to read and comprehend research papers in latest machine learning field, and applying innovative techniques to real-world problems
  • Technical Leadership - Be able to lead and manage a team of machine learning engineers, data scientists, or related roles. Ability to set clear goals, provide guidance, and foster a collaborative and productive team environment
  • Cloud Certification Strongly Preferred

#LI-AM2
#LI-Hybrid
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
USA-Atlanta JV White
Function:
Function - Tech Dev and Client Services
Schedule:
Full time

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About Equifax

Sourced by ZipRecruiter

As a global data, analytics, and technology company, we play an essential role in the economy by helping companies in diverse industries such as automotive, communications, utilities, financial services, fintech, healthcare, insurance, mortgage, professional services, retail, e-commerce, and government agencies, make critical decisions with greater confidence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1899

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