Customer Service Representative Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make ...
60 Equifax Jobs Hiring Near You
Customer Service Representative Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Account Executive, Mortgage
Atlanta, GA · On-site +1
$80K - $120K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Account Executive, Mortgage
Atlanta, GA · On-site +1
$80K - $120K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Financial Analyst
Saint Louis, MO · On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Financial Analyst
Saint Louis, MO · On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Software Engineer Lead
Alpharetta, GA · On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Software Engineer Lead
Alpharetta, GA · On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Customer Service Representative (Dispute Resolution) Intermediate
Atlanta, GA · On-site
$21.50/hr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Customer Service Representative (Dispute Resolution) Intermediate
Atlanta, GA · On-site
$21.50/hr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Site Reliability Engineer - Rotational Development Program
Saint Louis, MO · On-site
$55.50 - $73.75/hr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Site Reliability Engineer - Rotational Development Program
Saint Louis, MO · On-site
$55.50 - $73.75/hr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Vice President - Global D&A Strategy
Atlanta, GA · On-site
$151K - $189K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Vice President - Global D&A Strategy
Atlanta, GA · On-site
$151K - $189K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Head of Retention and Renewals
Saint Louis, MO · On-site +1
Equifax is hiring a Head of Renewals and Retention to lead and scale our renewals function and drive predictable, durable recurring revenue growth for our Specialized Sales team. This role owns ...
Head of Retention and Renewals
Saint Louis, MO · On-site +1
Equifax is hiring a Head of Renewals and Retention to lead and scale our renewals function and drive predictable, durable recurring revenue growth for our Specialized Sales team. This role owns ...
Senior Software Engineer
Alpharetta, GA · Hybrid
$119K - $157K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Senior Software Engineer
Alpharetta, GA · Hybrid
$119K - $157K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Customer Service Representative (Dispute Resolution) Intermediate
Atlanta, GA · On-site
$21.50/hr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Customer Service Representative (Dispute Resolution) Intermediate
Atlanta, GA · On-site
$21.50/hr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Equifax, Inc. is seeking a Vice President of Global D&A Strategy to shape the future of decision intelligence. This role requires developing and executing a global AI roadmap, managing strategic ...
Equifax, Inc. is seeking a Vice President of Global D&A Strategy to shape the future of decision intelligence. This role requires developing and executing a global AI roadmap, managing strategic ...
The Opportunity Data is the world's most valuable asset, and Equifax sits on one of the most unique, high-scale, and impactful datasets on the planet. We aren't just managing data; we are pioneering ...
The Opportunity Data is the world's most valuable asset, and Equifax sits on one of the most unique, high-scale, and impactful datasets on the planet. We aren't just managing data; we are pioneering ...
Equifax is seeking a Marketing Director in St. Louis, MO, to drive growth in Employer Services through sophisticated marketing strategies. This role encompasses strategic positioning, sales ...
Equifax is seeking a Marketing Director in St. Louis, MO, to drive growth in Employer Services through sophisticated marketing strategies. This role encompasses strategic positioning, sales ...
Data Engineer
Alpharetta, GA · On-site
$110K - $132K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Data Engineer
Alpharetta, GA · On-site
$110K - $132K/yr
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
PSC - Fraud Insights Analyst
Boise, ID · On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
PSC - Fraud Insights Analyst
Boise, ID · On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Data & Analytics Intern
Alpharetta, GA · On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Data & Analytics Intern
Alpharetta, GA · On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to ...
Equifax Jobs Information
What is it like to work at Equifax?
Equifax is a data-driven organization that prioritizes innovation, collaboration, and customer-centricity, fostering a culture that values diversity, equity, and inclusion. The company operates with a global team structure, offering opportunities for employees to work on complex projects, collaborate with experts from various fields, and contribute to the development of cutting-edge data analytics and technology solutions. Working at Equifax may appeal to candidates who are passionate about data-driven insights, enjoy working in a dynamic and fast-paced environment, and are motivated by the opportunity to make a positive impact on the lives of individuals and businesses worldwide.
Do workers at Equifax get paid breaks?
Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.
84% of people say they get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.
Does Equifax pay people when they’re sick?
Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
At Equifax, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from Equifax affordable enough for their workers?
Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between April 2025 and March 2026.
88% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people get paid time off at Equifax?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers at Equifax worry about hours?
Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and December 2025.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and December 2025.
How easy is it to get time off at Equifax?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
80% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
Do Equifax managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and December 2025.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and December 2025.
Do jobs at Equifax spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and December 2025.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and December 2025.
How easy is it to take sick days at Equifax?
Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Equifax feel treated with respect by their managers?
Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
90% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Equifax get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
86% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
Is it stressful to work at Equifax?
Most people feel stressed out here.
85% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
85% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Equifax enjoy their jobs?
Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Equifax recommend working with their team?
Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get enough training when they start at Equifax?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get support to advance at Equifax?
Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people think Equifax’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
Do workers feel well informed about how Equifax is doing?
Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.
What are the most popular titles at Equifax?
What are the most popular cities for Equifax jobs?
What are the most popular categories at Equifax?
$21.50/hr
Other
Medical, Retirement, PTO
Posted 29 days ago
Equifax rating
7.8
Based on 21 frontline employees who took The Breakroom Quiz
Job description
Customer Service Representative
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
As our consumers' first point of contact or for escalated issues, this position is responsible for taking inbound phone calls from consumers to educate, answer questions, provide information, and resolve disputes relating to consumer credit information and products. This position plays an essential role in ensuring a best in class customer experience in support of our goal to be the most consumer-friendly credit reporting agency (CRA).
What You'll Do- Take escalated consumer calls regarding their Equifax credit report.
- Address consumers questions or concerns and to ensure the accuracy of their credit file
- Provide support and education regarding credit information, credit file interpretations and Equifax products
- Research customer requests for disputed items, duplicate, collection and outdated information, in addition to any other specific items requested by the client.
- Provide excellent customer service for all consumer telephone or written requests for disclosure and dispute
- Perform verifications of any information maintained on the credit file
- Take escalated consumer calls from Equifax or outsource locations
- Recommend changes or additions to existing consumer service policies, practices, or procedures
- Accurately document details of accessing consumer files and completing consumer's request
- Meet key performance indicators (KPIs) of quality, adherence, productivity and customer satisfaction
- Resolves customer issues and answers questions to ensure a positive customer experience
- Be an active member on a team that is dedicated to making a positive impact with our consumers, in a highly collaborative and supportive environment
- Back-up to other Equifax or outsourcing locations in regards to consumer contacts
- Pay is $21.50 an hour the work hours are Monday - Friday from 9:00a-6:00p
- High school diploma, GED or equivalent required
- 2-3 experience supporting customers via phone, online, chat or in-person
- Available to attend 6 weeks of training on a fixed schedule
- Ability to be dependable for work schedule, and work on-site 5 days a week
- Passion for serving customers and taking ownership of the customer experience
- Attention to detail and ability to be vigilant with customer privacy and data security
- Ability to solve problems, display empathy and easily build rapport with consumers
- Emotional intelligence, strong written and verbal communication skills
- The ability to demonstrate courtesy and patience to create and maintain positive consumer relations
- Effective analytical, problem-solving and comprehension skills
- The ability to type efficiently and accurately (minimum 20 WPM)
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary location: USA-Atlanta-One-Atlantic-Center
Function: Customer Service
Schedule: Full time
About Equifax
Sourced by ZipRecruiter
As a global data, analytics, and technology company, we play an essential role in the economy by helping companies in diverse industries such as automotive, communications, utilities, financial services, fintech, healthcare, insurance, mortgage, professional services, retail, e-commerce, and government agencies, make critical decisions with greater confidence.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US
Year founded
1899