Entegris
Entegris

60 Entegris Customer Service Representative Jobs Hiring Near You

Specialist, Customer Service

Chaska, MN · On-site

$18.25 - $24/hr

Specialist, Customer Service THE ROLE Entegris is seeking a Customer Service Specialist in Chaska, MN, to support Entegris' customers. This role independently manages complex customer issues ...

Specialist, Customer Service

Chaska, MN

$18.25 - $24/hr

Specialist, Customer Service THE ROLE Entegris is seeking a Customer Service Specialist in Chaska, MN, to supportEntegris' customers. This role independently manages complex customer issues ...

Specialist, Customer Service

Chaska, MN · On-site

$18.25 - $24/hr

Specialist, Customer Service THE ROLE Entegris is seeking a Customer Service Specialist in Chaska, MN, to supportEntegris' customers. This role independently manages complex customer issues ...

Specialist, Customer Service, TSMC

Phoenix, AZ · On-site

$17 - $22.25/hr

Specialist, Customer Service, TSMC THE ROLE Entegris is seeking a Customer Service Specialist to supportEntegris' customers. This person will need to be based in Arizona but will work remotely. This ...

... align service strategy with enterprise goals. * Bring customer insights to influence product roadmaps and serviceability. * Represent Global Services on the Entegris Leadership Team. Governance ...

... align service strategy with enterprise goals. * Bring customer insights to influence product roadmaps and serviceability. * Represent Global Services on the Entegris Leadership Team. Governance ...

... align service strategy with enterprise goals. * Bring customer insights to influence product roadmaps and serviceability. * Represent Global Services on the Entegris Leadership Team. Governance ...

Senior Process Engineer

Aurora, IL · On-site

$95K - $120K/yr

Entegris is a world-leading supplier for the semiconductor industry. We have accomplished this by ... Collaborate in a diverse team that includes chemists, engineers, customers representatives, quality ...

Senior Process Engineer

Aurora, IL · On-site

$95K - $120K/yr

Entegris is a world-leading supplier for the semiconductor industry. We have accomplished this by ... Collaborate in a diverse team that includes chemists, engineers, customers representatives, quality ...

Senior Process Engineer

Aurora, IL · On-site

$95K - $120K/yr

Entegris is a world-leading supplier for the semiconductor industry. We have accomplished this by ... Collaborate in a diverse team that includes chemists, engineers, customers representatives, quality ...

Quality Control III

Austin, TX · On-site

$18.50 - $23.75/hr

Quality Control III Entegris is currently seeking two (2) Quality Control Technician III roles to ... shipping to customers. * Complete inspections within the required timeframe for shipment.

Job Title: Senior Manager, Operations Here at Entegris, we use advanced science to enable ... Customer service levels and profitability * Lead from front with End-to-End Accountability on ...

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Entegris Jobs Information

What is it like to work at Entegris?

Entegris is a company that values innovation and collaboration, fostering a culture of teamwork and continuous improvement. As a leading provider of materials and solutions for the semiconductor and other high-technology industries, Entegris offers a dynamic work environment with diverse teams and a wide range of career opportunities, from research and development to manufacturing and sales. Working at Entegris may appeal to candidates who are passionate about advancing technology and are looking for a challenging and rewarding career in a rapidly evolving industry.

What makes Entegris an attractive place to work?

Entegris is a leading global provider of products and services at the leading edge of the electronics industry, with a strong reputation for innovation and quality. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities for employees to contribute to cutting-edge projects and technologies. By joining Entegris, professionals can gain valuable experience, develop their skills, and make a meaningful impact in the rapidly evolving electronics industry.

Do workers at Entegris get paid breaks?

Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Entegris pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.

At Entegris, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
76% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Entegris affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Entegris?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and June 2026.

Do workers at Entegris worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Entegris workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Entegris workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Entegris?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Entegris managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Entegris spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Entegris?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.

Is a Entegris job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.

Is working at Entegris good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Entegris feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Entegris get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Entegris?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Entegris enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Entegris recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Entegris?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Entegris?

Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Entegris’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Entegris is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
Infographic showing various Customer Service Representative job openings at Entegris in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Remote job distribution.
Specialist, Customer Service

Specialist, Customer Service

Entegris

Chaska, MN • On-site

$18.25 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Entegris rating

8.2

Company rating: 8.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

84th of 528 rated manufacturers


Job description

Job Title:
Specialist, Customer Service
Job Description:
THE ROLE
Entegris is seeking a Customer Service Specialist in Chaska, MN, to support Entegris' customers. This role independently manages complex customer issues, interprets company policies, and collaborates cross-functionally to ensure customer requirements are met while supporting operational and financial objectives. The position exercises discretion and independent judgment on matters of significance related to customer experience, order fulfillment, and process improvement.
WHAT YOU'LL DO
Customer Issue Management & Resolution
  • Independently analyze customer orders and non-routine requests, interpret customer intent and internal business requirements, evaluate operational and compliance implications, and translate approved business requirements into SAP and Entegris processes to support accurate fulfillment and business objectives.

  • Serve as the primary point of contact for assigned customers, independently managing non-routine issues, evaluating competing priorities, and determining appropriate courses of action to meet customer and business requirements.

  • Identify and monitor shipping and billing holds, account discrepancies, or service risks and take corrective action within assigned authority

  • Resolve accounts receivable issues by interpreting policy and coordinating with Finance

  • Assess competing customer requirements and determine which customer commitments should take precedence based on business impact, operational constraints, and strategic considerations

Order & Account Oversight
  • Develop and review customer quotations and deliver accurate pricing and terms

  • Review and evaluate customer purchase orders for alignment with compliance requirements, exercise judgment to resolve discrepancies or determine appropriate corrective actions and authorize SAP entry in accordance with company policies.

  • Analyze consignment inventory usage trends and demand forecasts, evaluate customer and operational requirements, and develop replenishment and min/max recommendations to balance customer service, inventory risk, and business objectives.

Policy Interpretation & Business Judgment
  • Interpret and apply company policies to unique customer situations

  • Recommend policy or process changes to better meet customer and business requirements

  • Approve exceptions or escalations within defined guidelines

Cross-Functional Collaboration
  • Partner with Production, Logistics, Quality, Finance, and Compliance teams to address critical customer requirements

  • Balance customer needs with operational, regulatory, and financial considerations

  • Be the voice of the customer in internal alignment discussions

Quality, Returns & Risk Management
  • Manage quality notifications and return material processes

  • Assess customer impact and determine appropriate corrective actions

  • Apply regulatory knowledge, training, and company guidance to assess customer transactions for export, compliance, and regulatory risk, and exercise judgment to ensure appropriate handling or escalation of compliance-sensitive scenarios.

Continuous Improvement
  • Analyze recurring customer and operational issues to identify root causes

  • Recommend and support improvements to workflows, processes, and service models to increase efficiency and reduce cycle time

Other Duties
  • Perform additional responsibilities as assigned to support departmental and organizational objectives

WHAT WE SEEK
  • Education: Bachelor's degree in business or related field, or equivalent professional experience

  • Experience: Minimum of 2 years of professional experience in customer service, operations, or related business support roles

Skills:
  • Ability to exercise independent judgment and discretion

  • Strong analytical and problem-solving capabilities

  • SAP experience preferred

  • Proficiency in Microsoft Office

  • Experience in manufacturing or ISO-regulated environments preferred

Success Measures
  • Effective resolution of complex customer issues

  • Sound decision-making aligned with business and operational goals

  • Improved customer experience and service efficiency

  • Strong cross-functional collaboration and process improvement contributions

WHY WORK AT ENTEGRIS?
Lead. Inspire. Innovate. Define Your Future.
Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.
WHAT WE OFFER
Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.
  • Compensation: $68,500 - $73,000 per year range with actual pay dependent on candidate overall skills for the role
  • Annual bonus eligibility
  • Progressive paid time off policy that empowers you to take the time you need to recharge
  • Generous 401(K) plan with an impressive employer match with no delayed vesting
  • Excellent health, dental and vision insurance packages to fit your needs
  • Education assistance to support your learning journey
  • A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.
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