46 Embark Customer Support Representative Jobs Hiring Near You

Experience a 45X+ award-winning culture!

Embarkers enjoy:

• Work-life integration: We encourage our team to balance work with personal life. 95% of our employees feel they can take time off when necessary

• Growth and development: We offer continuous learning opportunities, including CPE credits and coaching, to support our employees' professional growth and ensure they execute excellently for clients

• Award-winning culture: Recognized for our outstanding workplace environment, we prioritize the happiness and well-being of our team

Embark isn't your ordinary consulting firm. We're committed to cultivating a workplace where everyone can thrive-where happiness is at the core of our success. Where Happy Works. Our team is dedicated to solving complex problems for finance, accounting, HR, and technology leaders with forward-thinking solutions and unparalleled hospitality. Here are a few reasons why 93% of Embarkers agree that we offer special and unique benefits:

• Unlimited PTO: Enjoy unlimited PTO to recharge and pursue your passions

• Comprehensive healthcare: 100% paid premiums for you and your family

• Whole human growth: $150 monthly stipend for holistic development

• Career advancement: Access to CPE credits, learning platforms, coaching, and professional development

• Financial support: Up to 3% 401(k) matching and financial advisory services

• Team and community engagement: Monthly social events within your market, charitable matching, and great people!

• Oversee financial set up, configuration and implementation ofNetsuite
• Assist with reviewing customer requirements, configuring and testing components
• Develop and document best practices, processes and procedures
• Work with clients to troubleshoot any technical issues that arise
• Continually look for opportunities to refine customer projects and make them more efficient and effective
• Provide consultative advice on best practices for financial setup and configuration

• 2-3 years of experience working withNetsuite
• Bachelor's degree in accounting or similar field
• Strong knowledge ofNetsuitefinancial systems, processes and tools
• Ability to communicate technical concepts to people with varying levels of technical understanding
• Strong analytical problem solving and troubleshooting skills
• Excellent organizational skills, attention to detail and ability to multi-task
• Ability to work independently and as part of a team

• The desire to learn new technologies and practices to constantly improve the business of Embark and our clients.
• The ability to execute data modeling through an accounting and finance scope in a variety of environments
• A proactive approach to constant improvement and problem solving
• Communication skills that can effectively relay technical concepts to all stakeholders from staff to executives
• A drive to forge deep relationships both internally through a variety of culture initiatives and externally through industry leading hospitality efforts
• Keen attention to detail
• A high sense of urgency, strong initiative and the ability to multi-task

• We pay 100% of premiums for you and your entire family on health, vision, and life insurance, and short and long-term disability
• Typical compensation range of $110,000- $125,000 based on experience
• We match 50% to 6% on our 401K
• Fully paid parental leave for all new parents
• Monthly stipend for family gym memberships
• Highly competitive salaries
• All the technology you'll need to be successful, the most advanced software, and accessories to ensure you get the job done in style
• Monthly team outings (think: axe throwing, a trip to the State Fair, go-kart races, etc.)

In closing...

If this role sounds exciting, apply and let's start the conversation!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Upon offer of employment, employees will be asked to submit to a background check and drug screen. Dependent on ongoing client requirements, employees may also be asked to submit to a drug screening and background check throughout employment.