16 Edmentum Customer Success Manager Jobs Hiring Near You

WHO WE ARE
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.
What You'll Do
As the GTM Onboarding Specialist, you will play a key role in shaping the success of every new hire across Edmentum's Go-to-Market organization. You'll help bring the onboarding experience to life-designing impactful, modern learning programs, facilitating immersive in-person bootcamps, and creating the systems and content that accelerate time-to-productivity for Sales, Customer Success, and other GTM functions. This is an opportunity to support high-visibility programs, partner closely with cross-functional leaders, and make a measurable impact on GTM readiness and performance.
In this role you will:

• Design and deliver GTM onboarding programs that equip new hires across Sales, Customer Success, and related teams with the skills and knowledge needed to thrive from day one.
• Create engaging learning experiences and high-quality enablement assets-including structured learning paths, assessments, certifications, and facilitator guides-that ensure a cohesive, scalable onboarding journey.
• Plan and facilitate Edmentum's quarterly, in-person GTM New Hire Bootcamps, managing curriculum and agendas, content delivery, logistics, and post-event evaluation. These programs will serve as a key cultural and performance foundation for GTM teams.
• Collaborate with leaders across GTM, Product, HR, and RevOps to ensure onboarding content accurately reflects current initiatives, product updates, workflows, and go-to-market motions. Your work will help unify GTM readiness across the organization.
• Use data and insights to continuously refine onboarding, analyzing LMS engagement, participant feedback, and productivity metrics to optimize program outcomes and improve new-hire effectiveness.
• Serve as the primary onboarding liaison for new GTM hires, ensuring they feel supported, informed, and confident as they transition into their roles.

Who You Are

• You have experience designing and delivering onboarding or training programs in a B2B SaaS GTM environment.
• You are skilled at facilitating engaging virtual and in-person learning sessions, including workshops and group training.
• You have a strong foundation in adult learning, instructional design, or enablement development principles.
• You create clear, structured learning paths, assessments, and certifications that drive measurable capability growth.
• You are proficient with LMS or enablement platforms such as Highspot.
• You are highly organized and able to manage multiple programs, deadlines, and stakeholders simultaneously.
• You are data-driven and experienced in evaluating training effectiveness through analytics and participant insights.
• You collaborate effectively across GTM, Product, RevOps, and HR, adapting your communication style to diverse audiences.
• You are an excellent communicator with strong presentation skills and the ability to simplify complex concepts.
• You understand GTM roles, processes, KPIs, and workflows and can translate them into learner-friendly content.
• You have experience planning and delivering complex, in-person events such as multi-day training sessions or bootcamps.
• You are willing to take on evolving responsibilities based on business needs.

Job Application Deadline: September 15, 2026
Pay range for this role:
$70,000-$80,000 USD
At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate.
We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a time away program, volunteer time away, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life.
Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran ("covered veteran"), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com.
As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling.
Edmentum's notice regarding the collection of personal information from interested candidates is available here