14 Dynatrace Customer Success Manager Jobs Hiring Near You

# National Partner Cloud Evangelist (Chicago, New York/Northeast)## **Your role at Dynatrace****What’s the role?**An excellent opportunity to be a key team contributor in the highly dynamic Dynatrace partner business. The individual will be responsible for providing pre-sales technical support and expert guidance on our joint partner driven cloud offerings for our National Partners. This role will also involve innovating the joint Dynatrace and partner offerings as well as industrializing and driving the management programs behind the offerings. Dynatrace is looking for technically-knowledgeable, assertive, success-driven, energetic person who want to have fun while creating a successful career at a leading organisation. This individual will be working with the NORAM Partner Leadership, to drive the continued success of our partner business.**Purpose of the role**:* Work tightly with the National Partner Sales Managers across the region to define and execute a strategy aligned with the field needs* Ability to showcase and build Demo/lab capabilities of Dynatrace software offerings live to potential and existing partners* Shared responsibility to enable the sales & pre-sales teams of Dynatrace partners to a baseline understanding of how Dynatrace offerings can solve the complex challenges of managing the enterprise cloud* Directly involved in the most important partner sales engagements and working effectively with local in region SEs and PSMs* Regular NORAM travel to National partners promote and develop new business relationships with PSM* Develop strong and lasting relationships with key sales, pre-sales, and delivery resources within the partner account* Work with the Dynatrace Customer Success team to create case studies and win stories to support the partner sales effort## **What will help you succeed****Required Knowledge, Abilities, and Experience:*** Knowledge of DevSecOps and Cloud automation Experience* Comfortable working in agile methodologies and DevOps/DevSecOps tools.* Experience with Observability technologies* Deep understanding of web and mobile applications security threats and significant experience with vulnerability management and penetration testing against a wide variety of application layer platforms, including web, mobile and desktop solutions, above and beyond running automated tools.* Experience with Cloud environments like Azure, AWS, Docker, Openshift etc.* Awareness of application performance problems and impact on cost and brand* Understanding of cloud native development practices, continuous delivery, DevOps, AIOps, keptn etc.* Excellent communication and organisation skills.* Have experience presenting, demonstrating and handling technical sales engagements* Being able to present the value of the Dynatrace to both technical and executive audience.* Ability to speak to needs of different levels of an organisation (Developer, Manager, VP etc.)* Ability to be coached and react quickly in selling situations.* Experience creating architecture and other design documents and diagrams* Ability to learn quickly and adapt to new processes and methodologies* Outgoing personality, desire to work hard and have fun, team spirit.* Knowledge of Dynatrace solution set is desirable* Presentation and communication skills + Capable of delivering clear presentations and to teach partners to do the same, on the technical value and business value of the Dynatrace solution set + Capable of working in international environments, respecting different personal and cultural views* Independence and flexibility + Work under own direction and initiative, managing time effectively and prioritising tasks according to field needs + Capable of successfully adapting to changing situations + Willingness to travel across NORAM on a regular basis**Education Required*** A minimum of a bachelor’s degree, ideally in Computer Science or Software Engineering## **Why you will love being a Dynatracer*** Dynatrace is a leader in unified observability and security.* We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.* Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.* You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.* Over 50% of the Fortune 100 companies are current customers of Dynatrace.## **Compensation and Rewards****Compensation and rewards*** The base salary range for this role is $150,000 - $185,000. When determining your salary, we consider your experience, skills, education, and work location.* Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.* We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.## **Equal Employment Opportunity**All your information will be kept confidential according to EEO guidelines.We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.**Note to Recruiters and Agencies**: Thank you for your interest in Dynatrace. Please note that **we do not accept unsolicited agency resumes**—do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.## Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.#### Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members.#### Wellness DaysFour company-designated extra paid days off for you to recharge batteries.#### FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need.#### Employee Stock Purchase PlanPurchase company stock (NYSE:DT) at a discounted price and become a shareholder.#### Learn & developCompany-wide learning perks, designated team's learning days, and more.#### Volunteering dayA day of paid volunteer time to support a community or cause you care about.#### Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!#### International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.## About DynatraceDynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence. #J-18808-Ljbffr