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120 Dunkin Operations Manager Jobs Hiring Near You

Dunkin

Dunkin' Afternoon Team Member

Andover, MA

$12 - $16/hr

... operational standards, providing guests with great service and maintaining a clean, safe, and ... Our Company: Since 1989 the Pino Network ( Jaton Mgmt Co., LLC ) focuses on developing and ...

Dunkin

Dunkin' Afternoon Team Member

Andover, MA

$12 - $16/hr

... operational standards, providing guests with great service and maintaining a clean, safe, and ... Our Company: Since 1989 the Pino Network ( Jaton Mgmt Co., LLC ) focuses on developing and ...

Dunkin

Dunkin' Morning Team Member

Andover, MA

$12 - $16/hr

... operational standards, providing guests with great service and maintaining a clean, safe, and ... Our Company: Since 1989 the Pino Network ( Jaton Mgmt Co., LLC ) focuses on developing and ...

Dunkin'

Crew member (DUNKIN)

Shively, KY

$9 - $12/hr

... to Dunkin' operational standards, providing guests with great service, and maintaining a clean ... with managers and coworkers Organize and maintain stock room and refrigerated areas Education ...

Dunkin'

Crew member (DUNKIN)

Louisville, KY

$9 - $12/hr

... to Dunkin' operational standards, providing guests with great service, and maintaining a clean ... managers and coworkers · Organize and maintain stock room and refrigerated areas Education ...

Dunkin

Dunkin' Afternoon Team Member

Andover, MA

$12 - $16/hr

... operational standards, providing guests with great service and maintaining a clean, safe, and ... Our Company: Since 1989 the Pino Network ( Jaton Mgmt Co., LLC ) focuses on developing and ...

Dunkin

Dunkin' Morning Team Member

Andover, MA

$12 - $16/hr

... operational standards, providing guests with great service and maintaining a clean, safe, and ... Our Company: Since 1989 the Pino Network ( Jaton Mgmt Co., LLC ) focuses on developing and ...

Dunkin

Dunkin' Morning Team Member

Andover, MA

$12 - $16/hr

... operational standards, providing guests with great service and maintaining a clean, safe, and ... Our Company: Since 1989 the Pino Network ( Jaton Mgmt Co., LLC ) focuses on developing and ...

Dunkin'

Dunkin' Afternoon Team Member

Andover, MA · On-site

$15 - $16/hr

... Dunkin' operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace. Our Company: Since 1989 the Pino Network (Jaton Mgmt Co., LLC) focuses on ...

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Dunkin Jobs Information

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What is it like to work at Dunkin?

Dunkin' is a fast-paced and dynamic company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and continuous improvement. As a Dunkin' team member, you would be part of a diverse and inclusive work environment, working in a fast-paced retail setting with a focus on delivering high-quality products and exceptional customer service. Working at Dunkin' may appeal to individuals who value flexibility, opportunities for advancement, and a company that prioritizes community involvement and social responsibility.

Do workers at Dunkin' get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 182 people who took the Breakroom Quiz between November 2025 and May 2026.

Does Dunkin' pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
93% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 138 people who took the Breakroom Quiz between February 2026 and May 2026.

At Dunkin', are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
52% of people say they have to use vacation days when they’re out sick.
Based on data from 88 people who took the Breakroom Quiz between November 2025 and May 2026.

Are part-time workers able to get health insurance from Dunkin'?

Most people who work part-time can't get health insurance.
93% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 208 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Dunkin'?

Most people who work part-time don’t get paid time off.
83% of people who work part-time say they don’t get paid time off
Based on data from 126 people who took the Breakroom Quiz between November 2025 and May 2026.

Is the health insurance from Dunkin' affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 120 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Dunkin'?

Some people get paid time off from work.
63% of people say they don’t get paid time off.
Based on data from 131 people who took the Breakroom Quiz between February 2026 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 228 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers at Dunkin' worry about hours?

Some people worry about getting enough hours.
56% of people report they worry about getting enough hours.
Based on data from 232 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Dunkin' workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 208 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it for Dunkin' workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 170 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to get time off at Dunkin'?

Some people find it hard to get time off.
52% of people report it’s hard to get time off.
Based on data from 238 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Dunkin' managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
37% of people say their manager changes their shift schedule at the last minute.
Based on data from 227 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers at Dunkin' do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
72% of people report that they don’t do extra unpaid work.
Based on data from 212 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to take sick days at Dunkin'?

Some people find it hard to take sick days.
55% of people report that it’s hard to take time off if they are sick.
Based on data from 280 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a Dunkin' job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 103 people who took the Breakroom Quiz between November 2025 and May 2026.

Is working at Dunkin' good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 84 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Dunkin' feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 123 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people at Dunkin' get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 189 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at Dunkin'?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people at Dunkin' enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 256 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Dunkin' recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 147 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people get enough training when they start at Dunkin'?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 128 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people get support to advance at Dunkin'?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 129 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people think Dunkin'’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 127 people who took the Breakroom Quiz between February 2026 and May 2026.

Do workers feel well informed about how Dunkin' is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and May 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Dunkin?
What are the most popular categories at Dunkin?
Infographic showing various Operations Manager job openings at Dunkin in the United States as of May 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Physical job distribution.
Dunkin' Afternoon Team Member

Dunkin' Afternoon Team Member

Dunkin

Andover, MA

$12 - $16/hr

Full-time

Medical, Dental, PTO

Posted 19 hours ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,167 frontline employees who took The Breakroom Quiz

76th of 104 rated fast food restaurants

Job description

Dunkin' is hiring barista team members immediately and would love to meet you!


We are looking for friendly and team-oriented people to join our Dunkin' team!


We offer flexible schedules, great benefits, and unique opportunities to start and grow your career.



Benefits & Perks:
  • Flexible hours (morning, afternoon, night, and overnight)
  • Career development & growth
  • Great work environment
  • Five-day work week
  • Paid vacations*
  • Holiday pay*
  • Paid sick time
  • Health (BCBS) & Dental (Delta) Insurance*



Job Requirements:
  • Friendly and upbeat personality
  • Team player with a desire to learn


No restaurant experience necessary.


This is a great after-school option for teenagers and we encourage all teens to apply.


Previous experiences in retail (cashier, customer service, barista), and at brands like Shake Shack, Chipotle and Panera Bread are an asset!



Job Description:

A Dunkin' Team Member is generally responsible for preparing food and beverages according to Dunkin' operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.



Our Company:

Since 1989 the Pino Network (Jaton Mgmt Co., LLC) focuses on developing and promoting people from within, which has proveninstrumental to our success. Currently, we operate 12Dunkin' restaurants throughout Massachusetts. The majority of our Store Management and Upper Management we have promoted from within.


We are looking to add more dedicated people to our team as we continue to grow and develop as a network. We seekinfluential leaders to help drive our day-to-day operations while providing the best overall guest experience in our restaurants.


If you have the passion for building a career, we have an opportunity for you to grow with us!


You are applying for work with the Pino Network (Jaton Mgmt Co., LLC), a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin', or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

  • Friendly and upbeat personality
  • Team player with a desire to learn
Employment Type: FULL_TIME

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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