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Position Title: Compliance Manager

Franchise Organization/Location: Heartland Restaurant Group

Location: Forest Hills, PA - Support Center

Status: Full-time; on-site, Monday through Friday

Purpose:

Ensure accurate payroll administration and maintain compliance with applicable federal, state, and local employment, wage, tax, and reporting requirements.

Organizational Overview:

At Heartland Restaurant Group, a franchisee of Dunkin', we are employee-first fanatics! As one of the fastest-growing companies and top workplaces in the region over the past 18 years, we have helped bring the resurgence of Dunkin' to Pittsburgh, Western Pennsylvania, Southeastern Ohio, and northeastern West Virginia. We currently employ approximately 2,000 Team Members across 79 locations and continue to grow.

Position Summary:

The Compliance Manager is responsible for the accurate and timely administration of biweekly payroll for a large, multi-location workforce while ensuring compliance with federal, state, and local regulations. This role partners closely with Human Resources, Operations, and Accounting to support payroll accuracy, employee data integrity, and required compliance and regulatory reporting. The ideal candidate is detail-oriented, self-motivated, and experienced in managing payroll compliance in a fast-paced environment.

Responsibilities:

Payroll Administration

Process Personnel Action Forms (PAFs), including compensation changes, promotions, transfers, and terminations

Track, calculate, and deduct garnishments and payroll deductions, including 401(k) deferrals, benefit premiums, and other withholdings

Respond to and resolve employee payroll inquiries related to pay, deductions, direct deposits, and pay cards

Maintain strict confidentiality and safeguard sensitive payroll and employee information

Compliance & Reporting

Ensure ongoing compliance with the Fair Labor Standards Act (FLSA) and applicable federal, state, and local wage-and-hour laws, including overtime, minimum wage, tip credit, and meal and rest break requirements

Monitor and maintain compliance with multi-state payroll regulations, including tax withholding, reciprocity rules, and state-specific reporting requirements

Oversee payroll and tax compliance for employees and independent contractors, including proper classification and reporting

Manage Form 1099 compliance and reporting, including Form W-9 collection and validation, contractor payment tracking, and preparation and filing of Forms 1099-NEC and applicable state forms

Manage Affordable Care Act reporting, including Forms 1094-C and 1095-C, eligibility tracking, and data validation

Coordinate federal, state, and local payroll tax filings and reconciliations

Manage State Unemployment Tax Act (SUTA), Federal Unemployment Tax Act (FUTA), and state unemployment filings and rates

Complete new-hire reporting and required state notifications

Support 401(k) administration and related compliance activities

Coordinate Forms 941 and 5500 preparation and filing requirements

Review payroll and contractor payment data to identify compliance risks, discrepancies, or audit flags and resolve issues before submission deadlines

Coordinate and execute year-end payroll processes, including validation of employee demographics, earnings, deductions, accrual balances, tax rates, and contractor records

Partner with Human Resources, Accounting, and Operations to ensure accurate worker classification, job codes, and pay structures

Support internal and external audits by preparing documentation, responding to inquiries, and ensuring timely resolution of findings

Process and manage workers' compensation claims and payroll-related audits; reconcile wage and contractor data as needed

Handle employment and wage verifications, agency requests, and compliance inquiries in accordance with company policy and legal requirements

Monitor changes in payroll, tax, and independent contractor regulations and recommend process improvements or system enhancements

Assist with compliance-related investigations, agency notices, and payroll or contractor payment corrections, including retroactive adjustments when required

Systems, Coordination & Documentation

Coordinate among Payroll, Human Resources, Accounting, and Operations to ensure accurate employee data flow and timely updates

Work closely with Accounting to reconcile monthly benefit invoices and payroll-related accounts

Maintain organized compliance records, supporting documentation, and audit-ready files

Job Requirements:

At least three years of payroll processing experience; experience supporting a large employee population preferred

Experience with Paycom strongly preferred

Human Resources experience a plus

Working knowledge of payroll compliance, wage-and-hour laws, and payroll tax reporting

Associate degree required; bachelor's degree preferred

Proficiency in Microsoft Office, including Excel, Word, and PowerPoint

Strong organizational skills with exceptional attention to detail

Excellent communication and interpersonal skills

Ability to manage confidential information with discretion and integrity

Self-motivated with the ability to work independently and collaboratively

Ability to thrive in a fast-paced, changing environment and manage multiple priorities

Why Join HRG:

Opportunity to contribute to a large, growing organization

Collaborative, team-oriented culture

Critical role supporting compliance, accuracy, and employee trust