Primary duties generally include floor operations, and Brand Training programs. Generally ... They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin ...
120 Dunkin Operations Manager Jobs Hiring Near You
Primary duties generally include floor operations, and Brand Training programs. Generally ... They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin ...
Primary duties generally include floor operations, and Brand Training programs. Generally ... They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin ...
Primary duties generally include floor operations, and Brand Training programs. Generally ... They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin ...
Dunkin Assistant General Manager
New Albany, OH · On-site
$18/hr
Primary duties generally include floor operations, and Brand Training programs. Generally ... They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin ...
Dunkin Assistant General Manager
New Albany, OH · On-site
$18/hr
Primary duties generally include floor operations, and Brand Training programs. Generally ... They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin ...
Dunkin Assistant General Manager
Columbus, OH · On-site
$18/hr
Primary duties generally include floor operations, and Brand Training programs. Generally ... They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin ...
Dunkin Assistant General Manager
Columbus, OH · On-site
$18/hr
Primary duties generally include floor operations, and Brand Training programs. Generally ... They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin ...
Dunkin Assistant General Manager
Dayton, OH · On-site
$18/hr
Primary duties generally include floor operations, and Brand Training programs. Generally ... They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin ...
Dunkin Assistant General Manager
Dayton, OH · On-site
$18/hr
Primary duties generally include floor operations, and Brand Training programs. Generally ... They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin ...
General Manager- Dunkin' Donuts Gilligan Company is looking for experienced General Managers to ... If you thrive on operations and want to work with a team that works hard to develop and support you ...
General Manager- Dunkin' Donuts Gilligan Company is looking for experienced General Managers to ... If you thrive on operations and want to work with a team that works hard to develop and support you ...
General Manager - Dunkin Donuts
Dayton, OH · On-site
$70K/yr
General Manager- Dunkin' Donuts Gilligan Company is looking for experienced General Managers to ... If you thrive on operations and want to work with a team that works hard to develop and support you ...
General Manager - Dunkin Donuts
Dayton, OH · On-site
$70K/yr
General Manager- Dunkin' Donuts Gilligan Company is looking for experienced General Managers to ... If you thrive on operations and want to work with a team that works hard to develop and support you ...
Shift Manager
$42K/yr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Quick apply
Shift Manager
$42K/yr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
Columbus, OH · On-site
$42K/yr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Quick apply
Shift Manager
Columbus, OH · On-site
$42K/yr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$13.25 - $17/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$13.25 - $17/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$14.25 - $18/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$14.25 - $18/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
Columbus, OH · On-site
$14 - $16/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Quick apply
Shift Manager
Columbus, OH · On-site
$14 - $16/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$14.25 - $18/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$14.25 - $18/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
Columbus, OH · On-site
$14.50 - $18.25/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
Columbus, OH · On-site
$14.50 - $18.25/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$13.75 - $17.25/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$13.75 - $17.25/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$42K/yr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Quick apply
Shift Manager
$42K/yr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$14.25 - $18/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
$14.25 - $18/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
Columbus, OH · On-site
$17/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Quick apply
Shift Manager
Columbus, OH · On-site
$17/hr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
Columbus, OH · On-site
$42K/yr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Quick apply
Shift Manager
Columbus, OH · On-site
$42K/yr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Shift Manager
Columbus, OH · On-site
$42K/yr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Quick apply
Shift Manager
Columbus, OH · On-site
$42K/yr
At Dunkin', our team members are the ingredients of goodness that make up a team that supports one ... MOVIN' a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will ...
Dunkin Jobs Information
What is it like to work at Dunkin?
Dunkin' is a fast-paced and dynamic company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and continuous improvement. As a Dunkin' team member, you would be part of a diverse and inclusive work environment, working in a fast-paced retail setting with a focus on delivering high-quality products and exceptional customer service. Working at Dunkin' may appeal to individuals who value flexibility, opportunities for advancement, and a company that prioritizes community involvement and social responsibility.
What makes Dunkin an attractive place to work?
Dunkin' is a well-established and reputable brand in the quick-service industry, known for its commitment to customer satisfaction and community involvement. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for advancement and professional development through various training programs and leadership development initiatives. By joining Dunkin', individuals can contribute to the company's mission of delivering high-quality products and exceptional customer experiences, while also developing their skills and advancing their careers in a fast-paced and supportive work environment.
Do workers at Dunkin' get paid breaks?
Sometimes. Only some people get paid breaks.
57% of people say they don’t get paid breaks.
Based on data from 145 people who took the Breakroom Quiz between January 2026 and July 2026.
57% of people say they don’t get paid breaks.
Based on data from 145 people who took the Breakroom Quiz between January 2026 and July 2026.
Does Dunkin' pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 249 people who took the Breakroom Quiz between January 2026 and July 2026.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 249 people who took the Breakroom Quiz between January 2026 and July 2026.
At Dunkin', are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.
Are part-time workers able to get health insurance from Dunkin'?
Most people who work part-time can't get health insurance.
93% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 208 people who took the Breakroom Quiz between December 2024 and March 2025.
93% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 208 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Dunkin'?
Most people who work part-time don’t get paid time off.
81% of people who work part-time say they don’t get paid time off
Based on data from 90 people who took the Breakroom Quiz between January 2026 and July 2026.
81% of people who work part-time say they don’t get paid time off
Based on data from 90 people who took the Breakroom Quiz between January 2026 and July 2026.
Is the health insurance from Dunkin' affordable enough for their workers?
Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 102 people who took the Breakroom Quiz between July 2025 and June 2026.
75% of people say the health insurance costs are okay
Based on data from 102 people who took the Breakroom Quiz between July 2025 and June 2026.
Do people get paid time off at Dunkin'?
Most people don’t get paid time off from work.
68% of people say they don’t get paid time off.
Based on data from 234 people who took the Breakroom Quiz between January 2026 and July 2026.
68% of people say they don’t get paid time off.
Based on data from 234 people who took the Breakroom Quiz between January 2026 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 175 people who took the Breakroom Quiz between January 2026 and July 2026.
- 87% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 2% of people with changing schedules find out their shifts three weeks ahead of time.
- 1% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 175 people who took the Breakroom Quiz between January 2026 and July 2026.
Do workers at Dunkin' worry about hours?
Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 178 people who took the Breakroom Quiz between January 2026 and July 2026.
54% of people report they worry about getting enough hours.
Based on data from 178 people who took the Breakroom Quiz between January 2026 and July 2026.
Do Dunkin' workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 162 people who took the Breakroom Quiz between January 2026 and July 2026.
41% report that they don’t have enough control over which shifts they work.
Based on data from 162 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it for Dunkin' workers to change shifts?
Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 126 people who took the Breakroom Quiz between January 2026 and July 2026.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 126 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to get time off at Dunkin'?
Some people find it hard to get time off.
54% of people report it’s hard to get time off.
Based on data from 185 people who took the Breakroom Quiz between January 2026 and July 2026.
54% of people report it’s hard to get time off.
Based on data from 185 people who took the Breakroom Quiz between January 2026 and July 2026.
Do Dunkin' managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 164 people who took the Breakroom Quiz between January 2026 and July 2026.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 164 people who took the Breakroom Quiz between January 2026 and July 2026.
Do jobs at Dunkin' spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 163 people who took the Breakroom Quiz between January 2026 and July 2026.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 163 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to take sick days at Dunkin'?
Some people find it hard to take sick days.
54% of people report that it’s hard to take time off if they are sick.
Based on data from 220 people who took the Breakroom Quiz between January 2026 and July 2026.
54% of people report that it’s hard to take time off if they are sick.
Based on data from 220 people who took the Breakroom Quiz between January 2026 and July 2026.
Is a Dunkin' job good for students?
Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 87 people who took the Breakroom Quiz between January 2026 and July 2026.
78% of students report this is a good place to work if you’re studying.
Based on data from 87 people who took the Breakroom Quiz between January 2026 and July 2026.
Is working at Dunkin' good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 174 people who took the Breakroom Quiz between July 2025 and July 2026.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 174 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Dunkin' feel treated with respect by their managers?
Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 231 people who took the Breakroom Quiz between January 2026 and July 2026.
74% of people say they’re treated with respect by their managers.
Based on data from 231 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Dunkin' get to take their breaks without interruption?
Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 146 people who took the Breakroom Quiz between January 2026 and July 2026.
70% of people report that they get to take their breaks without interruption.
Based on data from 146 people who took the Breakroom Quiz between January 2026 and July 2026.
Is it stressful to work at Dunkin'?
Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 248 people who took the Breakroom Quiz between January 2026 and July 2026.
75% of people say they often feel stressed out at work.
Based on data from 248 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Dunkin' enjoy their jobs?
Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 200 people who took the Breakroom Quiz between January 2026 and July 2026.
36% of people report they don’t enjoy their job.
Based on data from 200 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Dunkin' recommend working with their team?
Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 263 people who took the Breakroom Quiz between January 2026 and July 2026.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 263 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get enough training when they start at Dunkin'?
Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 237 people who took the Breakroom Quiz between January 2026 and July 2026.
56% of people report they didn’t get enough training when they started working here.
Based on data from 237 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get support to advance at Dunkin'?
Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 234 people who took the Breakroom Quiz between January 2026 and July 2026.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 234 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people think Dunkin'’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 235 people who took the Breakroom Quiz between January 2026 and July 2026.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 235 people who took the Breakroom Quiz between January 2026 and July 2026.
Do workers feel well informed about how Dunkin' is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 230 people who took the Breakroom Quiz between January 2026 and July 2026.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 230 people who took the Breakroom Quiz between January 2026 and July 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Dunkin?
What are the most popular categories at Dunkin?
$18/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Dunkin' rating
4.7
Based on 2,212 frontline employees who took The Breakroom Quiz
76th of 104 rated fast food restaurants
Job description
WE WANT YOU TO JOIN OUR DUNKIN CREW!!
Salary/Pay Range: Up to $18/hour!! - Competitive pay based on previous experience!
- Hiring Immediately!
- Amazing Benefits!
- Competitive Salary!
- Work Life balance with a people first company!
Benefits
- Health, Dental, Vision Insurance
- 401k with company match
- Paid Time Off (PTO)
- Opportunities for advancement!
Overview
An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
- Able to perform all responsibilities of restaurant team members
- Lead team meetings, along with Restaurant Manager
- Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicates restaurant priorities, goals and results to restaurant team members
- Execute along with RM, new product rollouts including training, marketing and sampling where applicable
- Execution of Point of Purchase instore set up per Brand standards
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Franchisee
- Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Support RM in assigning staff and deployment
- Support to RM in completion of supplier and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
- Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
- Recruit, hire, onboard and develop restaurant team members
- Assist team and shift lead performance appraisal process
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
Key Competencies
- Good analytical skills and business acumen
- Works well with other in a fun fast paced team environment
- Ontime, demonstrates honesty and positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
- Time Management
- Problem solving
- Motivating others
Physical Demands/Working Conditions:
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
About Dunkin
Sourced by ZipRecruiter
Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.
Industry
Food and beverage stores, retail and food services and drinking places
Company size
10,000+ Employees
Headquarters location
Canton, MA, US