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60 Duke University Patient Service Associate Jobs Hiring Near You

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Duke University Jobs Information

What is it like to work at Duke University?

Duke University is known for its collaborative and inclusive academic environment, prioritizing innovation, diversity, and excellence in research and education. The university's campus is home to a diverse range of departments and research centers, offering opportunities for interdisciplinary collaboration and professional growth in a dynamic and supportive work environment. Working at Duke University may appeal to individuals who value academic rigor, intellectual curiosity, and a commitment to making a positive impact through research, teaching, and community engagement.

What makes Duke University an attractive place to work?

Duke University is a prestigious research institution and a leading private university in the United States, known for its academic excellence and commitment to advancing knowledge and society. The university offers a dynamic and collaborative work environment, with opportunities for innovation, professional growth, and development, as well as a strong focus on diversity, equity, and inclusion. By joining Duke University, individuals can contribute to groundbreaking research, teaching, and community engagement, and enjoy a range of benefits and resources that support their personal and professional development.

Do workers at Duke University get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Duke University pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between January 2025 and July 2026.

At Duke University, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Duke University affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 32 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Duke University?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 32% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Duke University worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Duke University workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Duke University workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Duke University?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Duke University managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Duke University spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Duke University?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Duke University job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Duke University good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Duke University feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Duke University get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 49 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Duke University?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Duke University enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Duke University recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Duke University?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Duke University?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Duke University’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Duke University is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Patient Service Associate jobs?

What are the most popular jobs at Duke University?

What are the most popular categories at Duke University?

Infographic showing various Patient Service Associate job openings at Duke University in the United States as of August 2026, with employment types broken down into 6% As Needed, 88% Full Time, 4% Part Time, and 2% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Associate Vice President, Duke University Hospital Perioperative Services

Duke University

Durham, NC • On-site

Full-time

Posted 29 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

490th of 622 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
The Associate VP for Perioperative Services serves as a key administrative and operational leader within the Duke University Hospital perioperative enterprise, partnering closely with physician, nursing, and executive leadership to advance strategic, clinical, and operational excellence.
This role is an integral member of the perioperative leadership team, collaborating with the Surgical Medical Director, Anesthesia Medical Director, and Clinical Operating Directors of Nursing and Perianesthesia to drive performance across one of the nation's leading academic medical centers.
The ideal candidate is a highly organized, decisive, and agile healthcare leader who thrives in a complex, fast-paced environment. Success in this role requires exceptional communication skills, executive presence, sound judgment, and the ability to manage multiple priorities while building strong relationships across a diverse group of stakeholders.
Key Responsibilities
  • Serve as a strategic partner to clinical, operational, and executive leaders across Duke University Hospital to advance perioperative performance, patient access, quality, safety, and financial stewardship.
  • Foster strong partnerships with surgeons, anesthesiologists, nursing leaders, hospital executives, and support service departments to ensure alignment of perioperative priorities and organizational goals.
  • Lead cross-functional initiatives that improve operating room efficiency, optimize patient throughput, enhance resource utilization, and strengthen the overall surgical care continuum.
  • Drive data-informed decision-making through operational analytics, performance management, and continuous process improvement efforts.
  • Influence and align stakeholders across multiple disciplines to successfully implement strategic initiatives and sustainable change.

Education and Credentials
  • Master's degree in business, healthcare administration or a related field
  • Expertise in healthcare operations and perioperative services

Leadership Experience
  • Seven or more years of progressive leadership experience in a healthcare setting
  • Proven success impacting operational efficiency across the health system
  • Experience leading complex, cross-functional initiatives in a matrixed environment
  • Leadership style defined by empathy, accountability, clarity and collaboration

Innovation Mindset
  • Experience supporting operational innovation, AI-enabled operational enhancements or transformative operational initiatives
  • Ability to implement sustainable change and help teams adopt new approaches

Perioperative Team Environment
Join a highly collaborative and mission-driven leadership team dedicated to advancing perioperative excellence at Duke University Hospital.
  • Work alongside respected physician, nursing, and administrative leaders in a shared leadership model focused on innovation, accountability, and exceptional patient care.
  • Collaborate daily with a co-located leadership team that values partnership, transparency, and rapid problem-solving.
  • Thrive in a dynamic, high-performing environment where decisions are data-driven, communication is direct, and leaders are empowered to make meaningful organizational impact.
  • Engage with a culture of continuous improvement and innovation, where new ideas are encouraged and operational excellence is a shared responsibility.

Why This Role?
This is a unique opportunity to shape the future of perioperative services within a nationally recognized academic health system. The Associate Vice President will influence strategic priorities, drive transformative operational initiatives, and help deliver exceptional outcomes for patients, providers, and the communities Duke serves.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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