Duke University
Duke University

60 Duke University Patient Service Associate Jobs Hiring Near You

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Duke University Jobs Information

What is it like to work at Duke University?

Duke University is known for its collaborative and inclusive academic environment, prioritizing innovation, diversity, and excellence in research and education. The university's campus is home to a diverse range of departments and research centers, offering opportunities for interdisciplinary collaboration and professional growth in a dynamic and supportive work environment. Working at Duke University may appeal to individuals who value academic rigor, intellectual curiosity, and a commitment to making a positive impact through research, teaching, and community engagement.

Do workers at Duke University get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Duke University pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between January 2025 and July 2026.

At Duke University, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Duke University affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 32 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Duke University?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 32% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Duke University worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Duke University workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Duke University workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Duke University?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Duke University managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Duke University spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Duke University?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Duke University job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Duke University good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Duke University feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Duke University get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 49 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Duke University?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Duke University enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Duke University recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Duke University?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Duke University?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Duke University’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Duke University is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
Infographic showing various Patient Service Associate job openings at Duke University in the United States as of July 2026, with employment types broken down into 6% As Needed, 87% Full Time, 5% Part Time, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution.
Patient Attendant Safety Aide-Duke University Hospital Float Pool

Patient Attendant Safety Aide-Duke University Hospital Float Pool

Duke University

Durham, NC • On-site

$13.25 - $17/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

434th of 553 rated colleges and universities


Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Patient Attendant Safety Aide-Duke University Hospital Float Pool
Day Shift: 7:00am-7:30pm
Role overview: Under the supervision of a Registered Nurse, the Patient Attendant Safety Aide provides continuous, direct observation of assigned patient(s) to promote safety and promptly communicate any changes in condition or behavior. This role supports basic mobility and personal care tasks and documents observations in the electronic health record.
Essential functions:
• Maintain constant, direct observation and visualization of identified patient(s).
• Monitor and report changes in physical, emotional, and mental status; observe and report behavioral changes.
• Document observations in the electronic health record (EHR) per unit standards.
• Assist care team with patient ambulation and mobilization as directed.
• Support personal hygiene and comfort needs (e.g., bathing, oral hygiene, grooming, repositioning, feeding, toileting) in collaboration with staff.
• May serve as a Personal Protective Equipment (PPE) Observer (assist with donning/doffing) and/or as a Screener (assist with wellness screening upon hospital entry), as assigned.
• Perform other duties as assigned to support patient and team safety.
Minimum requirements: High school diploma or equivalent; six (6) months of hospital experience or an equivalent combination of relevant education and/or experience.
Professional development / advancement requirement: Continued advancement in this role requires a one (1) year commitment to professional development by enrolling in a progressive career program available through Duke University Health System (e.g., Nursing Care Assistant, Behavioral Health Technician, Medical Assisting), as well as nursing program enrollment options available through Duke University Health System.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US