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61 Diverse Lynx Desktop Support Engineer Jobs Hiring Near You

Tixy Services LLC

Desktop Support Engineer

Tyler, TX · On-site

Job Summary We are seeking a skilled Desktop Support Engineer (Desk Side Support) to provide onsite technical support to end users in a fast-paced enterprise environment. The ideal candidate will be ...

Modigent

Desktop Support Engineer

Waco, TX

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role in managing the lifecycle of Modigent's IS/IT assets, including desktops, laptops, mobile devices ...

Bravens

Desktop Support Engineer

Gallatin, TN · Remote

Desktop Support Engineer Location(s): Gallatin, TN Summary: IT support professional with 4-5 years of experience providing workstation and server troubleshooting support in fast-paced enterprise ...

1872 Consulting

Desktop Support Engineer

Chicago, IL · On-site

Job Summary : 1872 Consulting is seeking a Desktop Support Engineer responsible for managing all aspects of the corporate desktop. The role involves software packaging, patch management, and ...

ASRC

Desktop Support Engineer

Anchorage, AK · On-site

The Desktop Support Engineer is responsible for software deployment, updates, automation, and ... Mentorship from industry experts across six diverse business segments * Career paths spanning from ...

SpikeIT Global Solutions, Inc.

Desktop Support Engineer Location: Newark, NJ Schedule: 5 days per week, onsite. Interview Process: Initial phone screening, followed by an in-person interview. You'll provide Level 1 & 2 support via ...

New

Apolis

Desktop Support

Bellingham, MA

Desktop Support Engineer (Trade Floor Support) Location: Onsite - Boston, MA 02019 Tax Term (W2, C2C): W2 Only Job Type (Permanent/Contract): Contract Duration: Long-Term Contract Job Description: We ...

Bravens

Desktop Support Engineer

Albuquerque, NM · On-site

Desktop Support Engineer Location(s): Albuquerque, NM Overview: We focus on enabling internal customers to succeed by delivering high-quality Information Technology (IT) support and an excellent ...

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Diverse Lynx Jobs Information

What makes Diverse Lynx an attractive place to work?

Diverse Lynx is a forward-thinking organization that has established itself as a leader in its industry through its commitment to innovation and customer-centric approach. The company's workplace is characterized by a collaborative environment that fosters creativity, open communication, and a sense of community among employees, with opportunities for professional growth and development through training and mentorship programs. By joining Diverse Lynx, individuals can contribute to the company's mission and make a meaningful impact while advancing their careers in a dynamic and supportive work setting.

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Infographic showing various Desktop Support Engineer job openings at Diverse Lynx in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Desktop Support Engineer

Tixy Services LLC

Tyler, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary

We are seeking a skilled Desktop Support Engineer (Desk Side Support) to provide onsite technical support to end users in a fast-paced enterprise environment. The ideal candidate will be responsible for diagnosing and resolving hardware, software, operating system, network, and peripheral issues while delivering excellent customer service. This role requires strong troubleshooting skills, hands-on desktop support experience, and the ability to support Windows environments, mobile devices, and enterprise IT tools.

Key Responsibilities
  • Provide onsite desk-side support for desktops, laptops, printers, mobile devices, and peripherals.
  • Install, configure, maintain, and troubleshoot Windows 10/11 operating systems.
  • Diagnose and resolve hardware, software, networking, and application issues.
  • Set up new user workstations, laptops, docking stations, monitors, and accessories.
  • Perform hardware upgrades, repairs, and equipment replacements.
  • Support Microsoft Office 365 applications, Outlook, Teams, and OneDrive.
  • Configure user accounts, password resets, and access permissions using Active Directory.
  • Install, configure, and troubleshoot printers and multifunction devices.
  • Assist users with VPN connectivity, Wi-Fi, and basic network troubleshooting.
  • Image and deploy laptops/desktops using enterprise deployment tools (SCCM, Microsoft Intune, or Autopilot).
  • Document incidents, service requests, and resolutions in ServiceNow, Jira, or other ticketing systems.
  • Maintain IT asset inventory and lifecycle management.
  • Coordinate with infrastructure, network, and security teams to resolve escalated issues.
  • Follow ITIL best practices for incident, request, and problem management.
  • Provide white-glove customer support while meeting defined SLAs.
Required Qualifications
  • Bachelor''s degree in Computer Science, Information Technology, or equivalent experience.
  • 3+ years of Desktop Support / Desk Side Support experience.
  • Strong experience supporting Windows 10/11 environments.
  • Experience with Microsoft Office 365 and Outlook.
  • Hands-on experience with Active Directory (user management, password resets, group membership).
  • Experience troubleshooting desktops, laptops, printers, monitors, and peripherals.
  • Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
  • Experience with ticketing systems such as ServiceNow, Jira, or Remedy.
  • Experience with desktop imaging and deployment tools (SCCM, Intune, Autopilot, MDT, or similar).
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to prioritize multiple support requests in a fast-paced environment.
Preferred Qualifications
  • Experience supporting Microsoft Intune or Microsoft Endpoint Manager.
  • Knowledge of Azure Active Directory (Microsoft Entra ID).
  • Familiarity with PowerShell scripting.
  • Experience with hardware asset management.
  • ITIL Foundation Certification.
  • CompTIA A+, Network+, or Microsoft certifications.
Technical Skills
  • Windows 10/11
  • Microsoft Office 365
  • Outlook
  • Microsoft Teams
  • Active Directory
  • Microsoft Entra ID (Azure AD)
  • SCCM / MECM
  • Microsoft Intune
  • Autopilot
  • ServiceNow
  • Jira
  • TCP/IP
  • DNS
  • DHCP
  • VPN
  • Wi-Fi
  • Printer Support
  • Hardware Troubleshooting
  • Laptop/Desktop Imaging
  • PowerShell (preferred)
Soft Skills
  • Excellent communication skills
  • Strong analytical and troubleshooting abilities
  • Customer-focused mindset
  • Ability to work independently and within a team
  • Strong documentation skills
  • Time management and multitasking abilities
Preferred Candidate Profile
  • 3–7+ years of enterprise Desktop Support / Desk Side Support experience.
  • Experience supporting corporate users in a large enterprise environment.
  • Comfortable providing onsite support and handling executive/VIP users when needed.
  • Strong knowledge of Microsoft technologies and endpoint management.
  • Experience working in ITIL-based service desk environments.

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