Is the liaison between the customer, operations and the wider DHL Service Logistics business. Key ... Lead performance management - KPI meetings with customer * Prepare, monitor and update monthly ...
120 Dhl Operations Manager Jobs Hiring Near You
Is the liaison between the customer, operations and the wider DHL Service Logistics business. Key ... Lead performance management - KPI meetings with customer * Prepare, monitor and update monthly ...
Business Customer Development Analyst
Westerville, OH · On-site
$55K - $90K/yr
We want you to get as much experience with a customer as possible, as if/when you become a manager, you will be talking with a customer daily Visit operations to better learn DHL's tool-kit/offerings ...
Business Customer Development Analyst
Westerville, OH · On-site
$55K - $90K/yr
We want you to get as much experience with a customer as possible, as if/when you become a manager, you will be talking with a customer daily Visit operations to better learn DHL's tool-kit/offerings ...
Inventory Control Coordinator
Lockbourne, OH · On-site
$20.50/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Maintain accurate inventory records in the WMS, collaborate with operations and support teams to ...
Inventory Control Coordinator
Lockbourne, OH · On-site
$20.50/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Maintain accurate inventory records in the WMS, collaborate with operations and support teams to ...
DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an ... Leads the operational delivery of new and recertification cycles for SOC 1 and 2 and global ...
DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an ... Leads the operational delivery of new and recertification cycles for SOC 1 and 2 and global ...
Tasker
Marengo, OH · On-site
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Manage the scheduling of inbound carriers and the outbound shipping schedule by updating ...
Tasker
Marengo, OH · On-site
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Manage the scheduling of inbound carriers and the outbound shipping schedule by updating ...
Forklift Operator
Pataskala, OH · On-site
$19.40/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience Our Organization is an equal opportunity employer. #LI-DNI ...
Forklift Operator
Pataskala, OH · On-site
$19.40/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience Our Organization is an equal opportunity employer. #LI-DNI ...
Inventory Control Clerk
Lockbourne, OH · On-site
$19.40/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... The core responsibilities is to supports inventory accuracy and daily inventory control operations ...
Inventory Control Clerk
Lockbourne, OH · On-site
$19.40/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... The core responsibilities is to supports inventory accuracy and daily inventory control operations ...
Group Coordinator Lead
Lockbourne, OH · On-site
$20.40/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... The core responsibilities is a frontline leadership role that supports daily warehouse operations ...
Group Coordinator Lead
Lockbourne, OH · On-site
$20.40/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... The core responsibilities is a frontline leadership role that supports daily warehouse operations ...
Business Analytics Manager
Westerville, OH · On-site
$85K - $150K/yr
At DHL Supply Chain, we're looking for a Business Analytics Manager who can elevate our analytics capabilities, mentor a growing team of analysts, and drive strategic insights across operations. If ...
Business Analytics Manager
Westerville, OH · On-site
$85K - $150K/yr
At DHL Supply Chain, we're looking for a Business Analytics Manager who can elevate our analytics capabilities, mentor a growing team of analysts, and drive strategic insights across operations. If ...
Forklift Operator
Pataskala, OH · On-site
$19.40/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience Our Organization is an equal opportunity employer. #LI-DNI ...
Forklift Operator
Pataskala, OH · On-site
$19.40/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience Our Organization is an equal opportunity employer. #LI-DNI ...
Inventory Control Clerk
Lockbourne, OH · On-site
$19.40/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... This role requires a balance of inventory control responsibilities and equipment operation, with ...
Inventory Control Clerk
Lockbourne, OH · On-site
$19.40/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... This role requires a balance of inventory control responsibilities and equipment operation, with ...
Inventory Control Clerk
Lockbourne, OH · On-site
$19.40/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... The core responsibilities is to supports inventory accuracy and daily inventory control operations ...
Inventory Control Clerk
Lockbourne, OH · On-site
$19.40/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... The core responsibilities is to supports inventory accuracy and daily inventory control operations ...
Forklift Operator
Pataskala, OH · On-site
$19.40/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience Our Organization is an equal opportunity employer. #LI-DNI ...
Forklift Operator
Pataskala, OH · On-site
$19.40/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience Our Organization is an equal opportunity employer. #LI-DNI ...
Forklift Operator
Lockbourne, OH · On-site
$19.40/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... This position requires safe and efficient operation of a stand-up Dock Stocker and Reach Truck.
Forklift Operator
Lockbourne, OH · On-site
$19.40/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... This position requires safe and efficient operation of a stand-up Dock Stocker and Reach Truck.
Material Handler Seasonal
Groveport, OH · On-site
$20.75/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience, prefer Our Organization is an equal opportunity employer ...
Material Handler Seasonal
Groveport, OH · On-site
$20.75/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience, prefer Our Organization is an equal opportunity employer ...
Senior Warehouse Mgmt. Systems (WMS) Analyst
Groveport, OH · On-site
$70K - $115K/yr
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... As our Sr Operations Systems Analyst (Sr WMS Analyst), you'll be our go-to guru for implementing ...
Senior Warehouse Mgmt. Systems (WMS) Analyst
Groveport, OH · On-site
$70K - $115K/yr
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... As our Sr Operations Systems Analyst (Sr WMS Analyst), you'll be our go-to guru for implementing ...
Forklift Operator
$19.40/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience Our Organization is an equal opportunity employer. #LI-DNI ...
Forklift Operator
$19.40/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience Our Organization is an equal opportunity employer. #LI-DNI ...
Forklift Operator
Pataskala, OH · On-site
$19.40/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience Our Organization is an equal opportunity employer. #LI-DNI ...
Forklift Operator
Pataskala, OH · On-site
$19.40/hr
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience Our Organization is an equal opportunity employer. #LI-DNI ...
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience, preferred Our organization is an equal opportunity ...
... Management System such as Manhattan. Be part of the world's largest logistics company! DHL Supply ... Six months forklift operation experience, preferred Our organization is an equal opportunity ...
Forklift Operator DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world ... This position requires safe and efficient operation of a Sit-down Forklift and first preference ...
Forklift Operator DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world ... This position requires safe and efficient operation of a Sit-down Forklift and first preference ...
DHL Jobs Information
Do workers at DHL get paid breaks?
Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 85 people who took the Breakroom Quiz between June 2025 and June 2026.
72% of people say they get paid breaks.
Based on data from 85 people who took the Breakroom Quiz between June 2025 and June 2026.
Does DHL pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
48% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 101 people who took the Breakroom Quiz between June 2025 and June 2026.
48% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 101 people who took the Breakroom Quiz between June 2025 and June 2026.
At DHL, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 93 people who took the Breakroom Quiz between June 2025 and June 2026.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 93 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from DHL affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 83 people who took the Breakroom Quiz between June 2025 and June 2026.
92% of people say the health insurance costs are okay
Based on data from 83 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get paid time off at DHL?
Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 109 people who took the Breakroom Quiz between June 2025 and June 2026.
90% of people say they get paid time off.
Based on data from 109 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.
- 74% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 16% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.
Do workers at DHL worry about hours?
Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 97 people who took the Breakroom Quiz between April 2025 and April 2026.
38% of people report they worry about getting enough hours.
Based on data from 97 people who took the Breakroom Quiz between April 2025 and April 2026.
Do DHL workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 92 people who took the Breakroom Quiz between April 2025 and April 2026.
45% report that they don’t have enough control over which shifts they work.
Based on data from 92 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it for DHL workers to change shifts?
Most people find it hard to change shifts.
71% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between April 2025 and April 2026.
71% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to get time off at DHL?
Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 94 people who took the Breakroom Quiz between June 2025 and June 2026.
71% of people report it’s easy to get time off.
Based on data from 94 people who took the Breakroom Quiz between June 2025 and June 2026.
Do DHL managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 101 people who took the Breakroom Quiz between April 2025 and April 2026.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 101 people who took the Breakroom Quiz between April 2025 and April 2026.
Do jobs at DHL spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 99 people who took the Breakroom Quiz between April 2025 and April 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 99 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to take sick days at DHL?
Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.
Is a DHL job good for students?
Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
Is working at DHL good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at DHL feel treated with respect by their managers?
Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 99 people who took the Breakroom Quiz between June 2025 and June 2026.
68% of people say they’re treated with respect by their managers.
Based on data from 99 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at DHL get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 92 people who took the Breakroom Quiz between June 2025 and June 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 92 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at DHL?
Some people feel stressed out here.
58% of people say they often feel stressed out at work.
Based on data from 102 people who took the Breakroom Quiz between June 2025 and June 2026.
58% of people say they often feel stressed out at work.
Based on data from 102 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at DHL enjoy their jobs?
Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 90 people who took the Breakroom Quiz between June 2025 and June 2026.
39% of people report they don’t enjoy their job.
Based on data from 90 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at DHL recommend working with their team?
Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 110 people who took the Breakroom Quiz between June 2025 and June 2026.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 110 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get enough training when they start at DHL?
Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 107 people who took the Breakroom Quiz between June 2025 and June 2026.
36% of people report they didn’t get enough training when they started working here.
Based on data from 107 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get support to advance at DHL?
Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people think DHL’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 96 people who took the Breakroom Quiz between June 2025 and June 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 96 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers feel well informed about how DHL is doing?
Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 100 people who took the Breakroom Quiz between June 2025 and June 2026.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 100 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Dhl?
What are the most popular categories at Dhl?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
DHL rating
7.0
Based on 312 frontline employees who took The Breakroom Quiz
33rd of 61 rated delivery companies
Job description
Client Support Services Manager
Looking for a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing customers, as well as generating new business by identifying, implementing and executing new strategies.
Our Client Support Services Manager is the customer ambassador within DHL Service Logistics. Ensures commercial and relational success of the assigned business relationship(s). Delivers outstanding Customer Experience (NPS), Retention (renewal rate) and Growth (new business AGP) for the assigned account(s). Is the liaison between the customer, operations and the wider DHL Service Logistics business.
Key Responsibilities
Requirements
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
Looking for a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing customers, as well as generating new business by identifying, implementing and executing new strategies.
Our Client Support Services Manager is the customer ambassador within DHL Service Logistics. Ensures commercial and relational success of the assigned business relationship(s). Delivers outstanding Customer Experience (NPS), Retention (renewal rate) and Growth (new business AGP) for the assigned account(s). Is the liaison between the customer, operations and the wider DHL Service Logistics business.
Key Responsibilities
- Operate as the primary point of contact for key account stakeholders
- Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners
- Take a lead of projects for contract renewal / develop more business opportunities with existing customers
- Lead performance management - KPI meetings with customer
- Prepare, monitor and update monthly, quarterly and annual forecasts
- Establish strategies to win business based on clear understanding on customers' requirement and current status of business and operation
- Lead commercial discussion with customers and negotiate rates and contractual terms and conditions
- Work as a project leader leading cross-functional communication internally and each stakeholders of customer in local, regional and global levels
Requirements
- Bachelor's Degree in Business or related field, required
- Master's Degree, preferred
- 5+ years of Logistics Industry Experience, preferred
- 3+ years consultative sales, business development or account management experience, required
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
About DHL
Sourced by ZipRecruiter
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
Industry
Transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US