Daikin Comfort
Daikin Comfort

20 Daikin Comfort Operations Manager Jobs Hiring Near You

Daikin Comfort is focused on enhancing manufacturing capabilities using software and systems technologies. The Software Engineer will improve the Assembly Management System and drive quality ...

Daikin Comfort is a company focused on product marketing, and they are seeking a Product Manager to develop and manage marketing activities for their product line. The role involves determining ...

Daikin Comfort is seeking a Data Engineering Manager responsible for overseeing the design ... s and CI/CD practices in a data engineering context. โ€ข Proficient MS Office skills - Outlook ...

Lead Mulesoft Engineer

Waller, TX ยท On-site

$92K - $122K/yr

Daikin Comfort is seeking a Lead MuleSoft Engineer to provide technical leadership and integration ... Identify potential technical risks and provide mitigation strategies. โ€ข Vendor Management:

HVAC Local Delivery Driver Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Local Delivery Driver position for our branch operations group ...

New

Leave Management Specialist Daikin Comfort Technologies Manufacturing, L.P., is seeking a skilled individual for our Leave Management Specialist position with our Human Resources organization at our ...

WAREHOUSE ASSOCIATE

Marietta, GA ยท On-site

$14.50 - $17.25/hr

Warehouse Associate Daikin Comfort Technologies Distribution, Inc., is seeking a professional ... Alert the manager of any concerns immediately. Assist customers and CSRs as needed. Follow standard ...

Local Delivery Driver Daikin Comfort Technologies Distribution, Inc., is seeking a professional ... The Driver is responsible for the safe operation of company trucks for timely delivery of products ...

New

Receptionist

Long Island City, NY ยท On-site

$20 - $21/hr

... smooth office operations * Represent Daikin/Arista's values of professionalism, care, and ... High school diploma People Management: No Physical Requirements / Work Environment: Must be able to ...

New

WAREHOUSE ASSOCIATE

Melbourne, FL ยท On-site

$14.75 - $17.50/hr

Warehouse Associate Daikin Comfort Technologies Distribution, Inc., is seeking a professional ... Alert the manager of any concerns immediately. Assist customers and CSRs as needed. Follow standard ...

Warehouse Associate

Carrollton, TX ยท On-site

$15.50 - $18.25/hr

Warehouse Associate Daikin Comfort Technologies Distribution, Inc. is seeking a professional ... Alert manager of any concerns immediately. * Assist Customers and CSRs as needed * Follow standard ...

Warehouse Associate

Garland, TX ยท On-site

$15.50 - $18.50/hr

Warehouse Associate Daikin Comfort Technologies Distribution, Inc. is seeking a professional ... Alert the manager of any concerns immediately. * Assist Customers and CSRs as needed * Follow ...

WAREHOUSE ASSOCIATE

Conyers, GA ยท On-site

$14 - $16.75/hr

Warehouse Associate Daikin Comfort Technologies Distribution, Inc., is seeking a professional ... Alert the manager of any concerns immediately. Assist customers and CSRs as needed. Follow standard ...

Local Delivery Driver Daikin Comfort Technologies Distribution, Inc., is seeking a professional ... The Driver is responsible for the safe operation of company trucks for timely delivery of products ...

New

Manager Product Owner Salesforce Experience Cloud

Daikin Comfort

Remote

Full-time

Re-posted 19 days ago


Job description

Job Summary:
Daikin Comfort is seeking a Manager, Product Owner for Salesforce Experience Cloud to lead the strategic and operational aspects of the platform. This role focuses on aligning Experience Cloud capabilities with business objectives to enhance customer interactions and ensure effective platform utilization.
Responsibilities:
โ€ข Platform Leadership: Serve as the key stakeholder and expert on the Experience Cloud platform, aligning it with the company's customer experience strategy across channels.
โ€ข Requirements Collection: Engage with sales, customer service and support, technical teams, cross-functional and cross cloud owners to gather in-depth requirements, translating them into customer portal features and functionality.
โ€ข Backlog Management: Maintain and prioritize the product roadmap and backlog, ensuring tasks and features align with the company's customer experience strategy and objectives.
โ€ข Stakeholder Engagement: Regularly update relevant stakeholders on Experience Cloud (portal) developments, new features, and ongoing projects.
โ€ข Platform Customization: Ensure Experience Cloud is tailored to the specific needs of customers, including eCommerce, loyalty program management, warranty processing and product registration, lead management, case management, marketing assets, and other relevant features.
โ€ข Integration Oversight: Ensure that Experience Cloud is seamlessly integrated with other enterprise tools, platforms, and systems to provide a holistic customer experience.
โ€ข Data Management: Oversee data quality and accuracy, ensuring that customer information and interaction history are up-to-date and accessible.
โ€ข Training Initiatives: Provide input to training and communications content for organizational change management and support training sessions/resources for end-users to ensure they can become proficient with and can utilize its full capabilities.
โ€ข Analysis and Reporting: Regularly assess value metrics and generate reports to provide insights and recommendations for improved strategies.
โ€ข Continuous Enhancement: Keep abreast of Salesforce Experience Cloud updates and industry best practices to maintain a cutting-edge customer service platform.
โ€ข Perform other tasks as assigned
Qualifications:
Required:
โ€ข Deep understanding of Salesforce Cloud features and best practices.
โ€ข Strong ability to bridge the gap between technical and non-technical stakeholders.
โ€ข Excellent communication and stakeholder management abilities.
โ€ข Knowledge of Agile methodologies and processes.
โ€ข Knowledge of the Salesforce platform, including both classic and lightning versions.
โ€ข 3-5 years of experience with Salesforce administration, customization and configurations and/or;
โ€ข 3-5 years in product management including defining roadmaps and owning product lifecycle and/or;
โ€ข 3-5 years in leadership positions leading cross functional teams.
โ€ข Bachelor's degree in Marketing, Business, Information Technology, or related field.
Preferred:
โ€ข Salesforce Experience Cloud certification is a significant advantage.
โ€ข 3-5 years in HVAC industry with understanding of OEM 'Go-to-Market' (GTM) strategies a plus
Company:
Daikin Comfort is an air conditioning manufacturing and service providing company. Founded in 1924, the company is headquartered in Waller, USA, with a team of 10001+ employees. The company is currently Late Stage.