Description The Customer Operations Specialist is a cross-functional role responsible for supporting internal sales operations, digital sales channels and in-person customer engagement. This position ...
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Customer Operations
62 Customer Operations Jobs Hiring Near You
Description The Customer Operations Specialist is a cross-functional role responsible for supporting internal sales operations, digital sales channels and in-person customer engagement. This position ...
New
Customer Operations Analyst
Miami, FL · On-site
Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...
Customer Operations Analyst
Miami, FL · On-site
Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...
The Customer Operations Specialist at Survoys Superior Service plays a dual role at the heart of our service operations: ensuring seamless coordination between customers and field teams and ...
The Customer Operations Specialist at Survoys Superior Service plays a dual role at the heart of our service operations: ensuring seamless coordination between customers and field teams and ...
Description Customer Operations Specialist, Minneapolis MN GENERAL SUMMARY: This is a core role within the commercial organization, enabling disciplined execution, customer readiness, and data driven ...
Description Customer Operations Specialist, Minneapolis MN GENERAL SUMMARY: This is a core role within the commercial organization, enabling disciplined execution, customer readiness, and data driven ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What Your Day-to-day Will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What Your Day-to-day Will ...
Spindrift Customer Service Operations Coordinator At Spindrift, we're making every beverage a positive force of nature. Founded in 2010, we believe the best flavors come directly from nature. That ...
Spindrift Customer Service Operations Coordinator At Spindrift, we're making every beverage a positive force of nature. Founded in 2010, we believe the best flavors come directly from nature. That ...
Customer Operations Specialist
$35 - $45/hr
In this role, you will leverage AI tools and customer data to identify trends, manage follow-up activities, support action plans, and maintain SOPs across a broad range of customer and operational ...
Customer Operations Specialist
$35 - $45/hr
In this role, you will leverage AI tools and customer data to identify trends, manage follow-up activities, support action plans, and maintain SOPs across a broad range of customer and operational ...
Customer Operations Specialist
Walnut Creek, CA · On-site
$100K - $115K/yr
Customer Operations Specialist Walnut Creek, CA Built On Flavor. Fueled By People. What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the ...
Customer Operations Specialist
Walnut Creek, CA · On-site
$100K - $115K/yr
Customer Operations Specialist Walnut Creek, CA Built On Flavor. Fueled By People. What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the ...
Customer Operations Specialist
$21 - $23/hr
Customer Operations Specialist Pay Range: $21.00 to $23.00 per hour, depending on experience Shift: Days: 7:30am - 4:00pm Monday - Friday As a Customer Operations Specialist , you'll be a key member ...
Customer Operations Specialist
$21 - $23/hr
Customer Operations Specialist Pay Range: $21.00 to $23.00 per hour, depending on experience Shift: Days: 7:30am - 4:00pm Monday - Friday As a Customer Operations Specialist , you'll be a key member ...
Customer Operations Representative
Chicago, IL · On-site
$22.60 - $24.04/hr
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Chicago, IL · On-site
$22.60 - $24.04/hr
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
... in Operations Support Systems (OSS) and Business Support Systems (BSS). Lead interface mapping ... Utilize industry expertise on best practices in customer experience and billing and ordering ...
... in Operations Support Systems (OSS) and Business Support Systems (BSS). Lead interface mapping ... Utilize industry expertise on best practices in customer experience and billing and ordering ...
The Supervisor, Fraud Operations is responsible for the supervision and development of employees ... Resolve internal and external customer escalated situations. Provide statistical reporting for ...
The Supervisor, Fraud Operations is responsible for the supervision and development of employees ... Resolve internal and external customer escalated situations. Provide statistical reporting for ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What Your Day-to-day Will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What Your Day-to-day Will ...
Customer Operations Supervisor
Las Vegas, NV · On-site
$128K/yr
BEHOLD! Caesars Sportsbook, America's leading sports book provider is adding a Customer Operations Supervisor to our Payments and Fraud Team at our office in Las Vegas, NV. Reporting to the KYC ...
Customer Operations Supervisor
Las Vegas, NV · On-site
$128K/yr
BEHOLD! Caesars Sportsbook, America's leading sports book provider is adding a Customer Operations Supervisor to our Payments and Fraud Team at our office in Las Vegas, NV. Reporting to the KYC ...
The Customer Operations Coordinator is an administrative and operational support role responsible for centralizing key processes, maintaining data accuracy, and improving workflow efficiency across ...
New
The Customer Operations Coordinator is an administrative and operational support role responsible for centralizing key processes, maintaining data accuracy, and improving workflow efficiency across ...
New
Customer Operations Supervisor
Las Vegas, NV · On-site
$128K/yr
BEHOLD! Caesars Sportsbook, America's leading sports book provider is adding a Customer Operations Supervisor to our Payments and Fraud Team at our office in Las Vegas, NV. Reporting to the KYC ...
Customer Operations Supervisor
Las Vegas, NV · On-site
$128K/yr
BEHOLD! Caesars Sportsbook, America's leading sports book provider is adding a Customer Operations Supervisor to our Payments and Fraud Team at our office in Las Vegas, NV. Reporting to the KYC ...
Customer Operations Specialist
$35 - $45/hr
In this role, you will leverage AI tools and customer data to identify trends, manage follow-up activities, support action plans, and maintain SOPs across a broad range of customer and operational ...
New
Customer Operations Specialist
$35 - $45/hr
In this role, you will leverage AI tools and customer data to identify trends, manage follow-up activities, support action plans, and maintain SOPs across a broad range of customer and operational ...
New
The Customer Operations Coordinator is an administrative and operational support role responsible for centralizing key processes, maintaining data accuracy, and improving workflow efficiency across ...
New
The Customer Operations Coordinator is an administrative and operational support role responsible for centralizing key processes, maintaining data accuracy, and improving workflow efficiency across ...
New
Customer & Operations Coordinator
$65K - $72K/yr
Role Description This is a full-time, on-site role for a Customer & Operations Coordinator located in Lake Forest, CA. The role involves managing daily operations, coordinating with internal teams ...
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Customer & Operations Coordinator
$65K - $72K/yr
Role Description This is a full-time, on-site role for a Customer & Operations Coordinator located in Lake Forest, CA. The role involves managing daily operations, coordinating with internal teams ...
Customer Operations Jobs Information
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Posted 18 hours ago
Job description
Description
The Customer Operations Specialist is a cross-functional role responsible for supporting internal sales operations, digital sales channels and in-person customer engagement. This position serves as a central point of coordination across operations, sales, eCommerce, and marketing. The role helps ensure that customer needs are captured, routed, and resolved efficiently while supporting a seamless buying experience from initial inquiry through order execution.
The role combines customer service, eCommerce management, and in-store sales operations support, with a strong emphasis on responsiveness, accuracy, and continuous improvement.
Key Responsibilities:
Customer Engagement & Support
- Respond to inbound customer inquiries across in-store, front counter, phone, chat, email, and website channels
- Process orders for equipment, supplies, accessories, and other items using the P21 ERP system
- Support walk-in and phone-in customers through front counter order entry, product assistance, and issue resolution
- Route opportunities, questions, and customer needs to appropriate sales, business development, operations, or support teams
- Contribute to the visual presentation and overall customer experience of the retail showroom
- Answer and handle incoming calls, directing callers to appropriate parties as needed
- Deliver a high level of service aligned with company standards
Branch Operations & Logistics Support
- Perform receiving activities, including unpacking items, receiving inventory into the P21 ERP system, and stocking received products in the warehouse and/or on the local showroom floor
- Assist with item transfers, RMAs, COD processing, and other branch operational transactions
- Support branch rentals by configuring and testing equipment for customer use, utilizing the equipment tracking system, maintaining customer files, and invoicing clients for rentals
eCommerce & Website Operations
- Process and manage orders originating from eBay and the Duncan-Parnell Online Store
- Maintain eBay sales for the branch, including management of listed inventory and timely processing of related orders
- Process and manage online orders and subscriptions
- Maintain and manage user accounts, including tax-exempt setup
- Support website operations by troubleshooting order or account issues
- Submit support tickets and coordinate with marketing and web developers
- Maintain accuracy of website product listings by adding, updating, or removing content as needed
- Monitor transactions for fraud risk and coordinate with internal stakeholders
- Assist with monthly reporting on web sales performance
Sales Operations Support
- Support order processing and quote conversion for equipment, supplies, accessories, and other items
- Process orders originating from D-P Sales and Business Development Representatives and other D-P team members
- Maintain customer and contact records
- Assist with item transfers, RMAs, and COD processing
- Support inside sales workflows, documentation, and customer follow-up
- Perform other sales, operational, and administrative support duties as requested by the Branch Manager
Requirements
Required Skills & Abilities
- Strong customer service mindset with professional communication skills
- Highly organized with ability to manage multiple workflows simultaneously
- Detail-oriented with strong accuracy in order and data processing
- Ability to troubleshoot issues and coordinate across teams
- Self-starter with a proactive, problem-solving attitude
- Ability to lift, carry or move objects up to 50 lbs
- Ability to bend, kneel, and reach as needed to perform daily tasks
Education & Experience
- High school diploma required; associate or bachelor's degree preferred
- Experience in customer service, sales support, or eCommerce operations
- Experience with ERP systems (P21 preferred), CRM systems, and web platforms
- Familiarity with geospatial, construction, or technical products is a plus