Customer Operations

60 Customer Operations Jobs Hiring Near You

About the role Customer Operations helps doctors' offices get live with Lassie and see value quickly. In implementation, you'll own the path from kickoff to working product: understanding the office ...

About the role Customer Operations helps doctors' offices get live with Lassie and see value quickly. In implementation, you'll own the path from kickoff to working product: understanding the office ...

Customer Operations Manager

Newton, MA · On-site

$147K/yr

The Role The Customer Operations Manager is responsible for strengthening the operational capabilities of the Customer Operations function while supporting day-to-day execution of customer order ...

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

Customer Operations Manager

Hanover, MD · On-site

$132K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

Manager, Customer Operations Department: Customer Operations Location: 6300 Steeles Ave West, Woodbridge Total Potential Compensation: $90,000 - $125,000 Position Summary The Manager, Customer ...

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

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Customer Operations Jobs Information

Infographic showing various job openings at Customer Operations in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% Physical, 15% Hybrid, and 7% Remote job distribution.

Customer Operations

Lassie, Inc

San Francisco, CA • On-site

Full-time

Re-posted 24 days ago


Job description

Our mission is to help small businesses run themselves. We're starting with doctors' offices, building autonomous systems that handle busywork and complete the workflows that keep the office moving every day. Our team is small, flat, and ambitious. We value craft, intellectual rigor, and direct communication.
About the role
Customer Operations helps doctors' offices get live with Lassie and see value quickly. In implementation, you'll own the path from kickoff to working product: understanding the office, coordinating setup, solving exceptions, and making the first workflows feel excellent.
What you'll do
  • Own implementations from kickoff to live workflows, making sure each office gets set up cleanly and sees value quickly
  • Coordinate system access, workflow setup, customer communication, and the operational details required to launch
  • Spot patterns in customer issues and turn them into better processes, product improvements, and internal tools

Joining us
To start, you'll have a handful of conversations with our team and founders. If there is mutual excitement, we'll invite you to the office where you'll work on a small project and meet the team.