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Customer Operations

61 jobs near Columbus, OH

Iberdrola

Manager - Customer Operations

Rochester, NY

$132K/yr

Manager - Customer Operations Location: Rochester, NY Reports to: Sr Director - Customer Service Work Type: Office The salary range for this position is based on experience level ranging from $116 ...

Vicor Corporation

Customer Operations Manager

Andover, MA · On-site

$115K - $140K/yr

Job Summary The Customer Operations Manager drives operational excellence to enable the Industrial and Broad Market business segment to achieve and exceed sales and business objectives with a focus ...

Crayola

Customer Operations Specialist

Minneapolis, MN · On-site

Customer Operations Specialist, Minneapolis MN GENERAL SUMMARY: This is a core role within the commercial organization, enabling disciplined execution, customer readiness, and data driven decision ...

RXO

Customer Operations Representative

Charlotte, NC · On-site

As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

Donatestock

Customer Operations Associate

Houston, TX · On-site

Customer Operations Associate DonateStock is leading the movement to make charitable stock gifting easy for donors, financial advisors, and nonprofits. The Customer Operations Associate is a critical ...

RXO

Representative, Customer Operations

Ann Arbor, MI · On-site

As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What Your Day-to-day Will ...

RXO

Customer Operations Specialist

Dublin, OH · On-site

As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

EarthCam

Customer Operations Manager

Upper Saddle River, NJ · On-site

$135K/yr

EarthCam is seeking a highly collaborative and hands-on Customer Operations Manager to lead and develop our Tier 1 and Tier 2 Security Product Support teams. This leader works alongside the team ...

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Showing results 21-40

Customer Operations Specialist

Customer Operations Specialist

NSi Industries LLC

Elmhurst, IL • On-site, Remote

Other

Posted 28 days ago

Job description

Job Title: Customer Operations Specialist
Location: Elmhurst, IL *must be based within a 1-2 hr drive to/from Elmhurst*
Reports to: VP of Sales
Job Type: Full-time
Overview:
NSI is a leading player in the natural private label food industry, dedicated to providing high-quality, organic, and sustainably sourced food products to consumers. We believe in promoting healthy and conscious eating choices, and our range of products reflects our commitment to quality and sustainability.
NSI is seeking a detail-oriented and proactive Customer Operations Specialist to support day-to-day customer order management and operational coordination. Reporting to the VP of Sales, this role works closely with sales, operations, and accounting to ensure accurate order processing and a high level of customer service. This position is ideal for an early-career professional who thrives in a fast-paced CPG environment, enjoys problem-solving, and takes pride in delivering an exceptional customer experience. The Specialist will support end-to-end order execution, assist with logistics coordination, and help maintain strong relationships with retail customers.
Responsibilities:

  • Manage customer orders (manual + EDI) from PO receipt through delivery
  • Confirm order details and communicate ETAs to customers and distribution centers
  • Coordinate internally with Sales, Operations, and Accounting
  • Resolve order discrepancies and support invoice accuracy
  • Assist with transportation coordination and 3PL claims
  • Maintain accurate reporting in ERP (SAP Business One preferred)
  • Utilize customer portals and support compliance documentation
  • Contribute to process improvements and operational efficiencies
The ideal candidate will have:
  • Experience working with retail customers or supermarket chains is a plus
  • ERP experience (SAP Business One a strong plus)
  • Familiarity with EDI systems
  • Strong proficiency in Google Sheets and Google Workspace
  • Proficiency in MacOS
  • High attention to detail and ability to manage multiple priorities
  • Strong communication and problem-solving skills
Education and Experience:
  • A Bachelor's degree in business administration or related field
  • 2-3 years of experience in customer operations, sales support, or order management (CPG/food industry preferred)
Work environment:
  • Remote work available but candidates must be living in close proximity to NSI's office in Elmhurst, IL for in-person meetings. Please do not apply if you are not living at least 1-2 hours within this location.

NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Please direct all recruiting and candidate inquiries to HR@nsi-grp.com.
Contacting other team members or departments will result in your message not being reviewed.
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