Customer Operations

60 Customer Operations Customer Service Representative Jobs Hiring Near You

CSR

Morgantown, WV · On-site

$16.50 - $22.50/hr

Manager and Director of Operations Customer Service Representative Responsibilities: * Maintain a positive, empathetic, and professional attitude toward customers at all times. * Use telephones to ...

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Customer Operations Jobs Information

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Infographic showing various Customer Service Representative job openings at Customer Operations in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, 19% Hybrid, and 6% Remote job distribution.

Customer Service Representative, Reliability

Customer Operations

Morrisville, NC • On-site

$15 - $20.25/hr

Other

Posted 3 days ago

New


Job description

Customer Service Reliability Representative

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Reliability Representative at Spectrum. Customer Service Reliability Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

As a Customer Service Reliability Rep, you'll provide exceptional customer support by phone, for all of Spectrum's connectivity services including troubleshooting internet, video, and/or voice service issues and handling basic billing inquires and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

How You'll Make An Impact

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customer needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.

What You'll Bring To Spectrum

Required Qualifications

  • Education: High school diploma or equivalent
  • Language: Ability to read, write, speak and understand English
  • Skills: Manage multiple customer interactions professionally and efficiently; Demonstrated organization, time management, and interpersonal skills
  • Abilities: Handle multiple tasks
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays

Preferred Qualifications

  • Minimum one year of call center or equivalent experience
  • Customer service/technical support experience; Call Center Experience; Cable operations and/or telecommunications experience