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Custom Truck One Source
Custom Truck One Source

24 Custom Truck One Source Customer Service Representative Jobs Hiring Near You

Custom Truck One Source

SERVICE WRITER

Jackson, MI · On-site

Custom Truck One Source "CTOS" 9230 Cedar Knoll Drive, Grass Lake, Michigan 48240 EXTRAORDINARY ... Identifies problems and services by listening to customer's description of symptoms; clarifying ...

Custom Truck One Source

SERVICE WRITER

Orlando, FL · On-site

Custom Truck One Source "CTOS" 1150 Jetport Dr, Orlando, FL EXTRAORDINARY PEOPLE. EXCITING ... Identifies problems and services by listening to customer's description of symptoms; clarifying ...

Custom Truck One Source

SERVICE WRITER

Ogden, UT · On-site

... customers. Your success is what's next with Custom Truck One Source. Custom Truck One Source has an opening for a Service Writer in our Salt Lake City, Utah location. The Service Writer will be ...

Custom Truck One Source

WAREHOUSE ASSOCIATE

Sacramento, CA · On-site

$17.50 - $20.75/hr

Custom Truck One Source has changed the way the industry looks at specialized truck and heavy ... superior service and unmatched efficiency for our customers. Your success is what's next with ...

Custom Truck One Source

SERVICE WRITER

Fort Worth, TX · On-site

... using Custom Truck One Source approved forms. Obtains customer Information along with Tool ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Custom Truck One Source

Mechanic Heavy Truck

Odessa, TX · On-site

$25 - $35/hr

At Custom Truck One Source (CTOS) -- www.customtruck.com -- we design, assemble, sell, rent, and service trucks, cranes, and heavy equipment. We proudly support some of the nation's largest utilities ...

Custom Truck One Source

Mechanic Diesel

Fort Worth, TX · On-site

$24 - $36/hr

Prepare and maintain accurate records of parts, services and labor to track costs so vehicles can ... Attend monthly safety meetings held by Custom Truck One Source. * Other duties as assigned. Basic ...

Custom Truck One Source

WAREHOUSE ASSOCIATE

Kansas City, MO · On-site

$15.50 - $18.50/hr

Custom Truck One Source has an opening for Warehouse Associate with a background in heavy and light duty trucks and equipment. This position requires a high degree of safety, accuracy and ...

Custom Truck One Source

WAREHOUSE ASSOCIATE

Union Grove, WI · On-site

$15.50 - $18.50/hr

Warehouse Associate Custom Truck One Source has an opening for Warehouse Associate with a background in heavy and light duty trucks and equipment. This position requires a high degree of safety ...

Custom Truck One Source

MATERIAL HANDLER I

Kansas City, MO · On-site

$16.25 - $19.75/hr

Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any ...

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Custom Truck One Source Jobs Information

Do workers at Custom Truck One Source get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and June 2026.

Does Custom Truck One Source pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between January 2025 and June 2026.

At Custom Truck One Source, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Custom Truck One Source affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Custom Truck One Source?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between May 2025 and March 2026.

Do workers at Custom Truck One Source worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Custom Truck One Source workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it for Custom Truck One Source workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Custom Truck One Source?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Custom Truck One Source managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and June 2026.

Do jobs at Custom Truck One Source spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at Custom Truck One Source?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at Custom Truck One Source good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 22 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at Custom Truck One Source feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Custom Truck One Source get to take their breaks without interruption?

Only some people get breaks without interruption.
37% of people report that their breaks get interrupted.
Based on data from 46 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Custom Truck One Source?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 45 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Custom Truck One Source enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Custom Truck One Source recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 50 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Custom Truck One Source?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Custom Truck One Source?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Custom Truck One Source’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how Custom Truck One Source is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between January 2025 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Custom Truck One Source?

Infographic showing various Customer Service Representative job openings at Custom Truck One Source in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

CUSTOMER SERVICE REPRESENTATIVE

Custom Truck One Source

Kansas City, MO • On-site

$15.50 - $21.25/hr

Other

Posted 16 days ago

Custom Truck One Source rating

8.3

Company rating: 8.3 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

51st of 175 rated vehicle equipment hire

Job description

EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.

Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.

The Customer Service Representative serves as the first point of contact for customers calling CTOS. This role is responsible for answering inbound phone calls, providing accurate information regarding quotes and unit availability, and creating a positive first impression through a friendly, welcoming, and professional demeanor. The ideal candidate is customer-focused, detail-oriented, and comfortable handling a high volume of calls while delivering excellent service.

Essential Duties and Responsibilities

  • Answer inbound phone calls promptly and professionally on behalf of Custom Truck One Source (CTOS).

  • Greet customers with a friendly, welcoming tone and represent CTOS positively as theinitialpoint of contact.

  • Assistcustomers by providingaccurateinformationregardingpricing quotes, unit availability, and general product inquiries.

  • Actively listen to customer needs and direct inquiries to theappropriatedepartmentswhen necessary.

  • Accurately enter andmaintaincustomer and call-related information withinSalesforce.

  • Resolve basic customer questions or concerns efficiently and professionally.

  • Maintainhigh standardsfor call quality, customer satisfaction, and responsiveness.

  • Adhere to CTOS policies, procedures, and customer service expectations.

  • Other duties as assigned.

Required Skills and Qualifications

  • High school diploma or equivalent required.

  • Experience withSalesforceCRM system.

  • Bilingual preferred.

  • 2yearsexperiencein customer service, call center, or sales support preferred.

  • Strong verbal communication and interpersonal skills.

  • Comfortable handling a high volume of inbound calls.

  • Ability to multitask and navigate computer systems while speaking with customers.

  • Positive attitude with a strong commitment to customer satisfaction.

  • Dependable, punctual, and able to work in a fast-paced environment.

Physical Requirements

  • A positive attitude and willingness tomaintaina professional demeanor with clients and team members is essential to this position.

  • Ability to work around common office equipment,suppliesand environments.

  • Oral Expression andcomprehension' Theability to communicate information and ideas in speaking so others will understand. The ability to listen to and understand information and ideas presented through spoken words and sentences.The ability to speak clearly so others can understand you.

  • Written Comprehension and expression ' The ability to read and understand information and ideas presented in writing.The ability to communicate information and ideas in writing so others will understand.

  • Reasoning ' The ability to apply general rules to specific problems to produce answers that make sense. The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

  • Sitting - The ability to sit or stand forlong periodsof time while performing duties.

  • Lifting - The ability to bend, stoop andlift upto 10 lbs.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

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