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Crystal Stairs
Crystal Stairs

60 Crystal Stairs Program Manager Jobs Hiring Near You

Crystal Stairs

Program Assistant

Los Angeles, CA · On-site

$18 - $19.13/hr

Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and ... He or she is responsible for supporting the designated manager in the overall implementation of ...

Crystal Stairs

Program Assistant II

Los Angeles, CA · On-site

$20 - $22/hr

Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and ... Program Assistant II - CDSS Case Management 100% Onsite - Location: Los Angeles, CA 90056 What We ...

Crystal Stairs

Strategic Programs Director

Los Angeles, CA · On-site

$125K - $150K/yr

... program impact, and expand Crystal Stairs' reach across Los Angeles County. The ideal candidate is ... Minimum of 8 years of program management experience, including at least 5 years in a leadership ...

Crystal Stairs

Director, Strategic Programs

Los Angeles, CA · On-site

$125K - $150K/yr

... program impact, and expand Crystal Stairs' reach across Los Angeles County. The ideal candidate is ... Minimum of 8 years of program management experience, including at least 5 years in a leadership ...

Crystal Stairs

Program Assistant II

Los Angeles, CA · On-site

$20 - $22/hr

Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and ... Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU ...

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Crystal Stairs Jobs Information

What are the key skills and qualifications needed to thrive as a Program Manager, and why are they important?

To thrive as a Program Manager, you need strong project management skills, strategic planning abilities, and a relevant degree, often supported by certifications like PMP or Agile. Familiarity with tools such as Microsoft Project, Jira, or Asana is essential for tracking progress and managing resources. Exceptional communication, leadership, and problem-solving skills help you motivate teams and navigate complex stakeholder environments. These competencies ensure that programs are delivered on time, within scope, and aligned with organizational goals.

What are some common challenges Program Managers face when coordinating cross-functional teams?

Program Managers often encounter challenges such as aligning priorities across diverse teams, managing conflicting stakeholder expectations, and ensuring clear communication among departments with different workflows. Navigating these challenges requires strong negotiation and problem-solving skills, as well as the ability to build consensus and foster collaboration. Successful Program Managers proactively establish regular check-ins, promote transparency, and adapt strategies to keep projects on track and maintain team engagement.

What are program managers?

Program managers are professionals responsible for overseeing multiple related projects within an organization, ensuring they align with strategic goals and deliver expected outcomes. They coordinate the efforts of project managers, manage resources, set priorities, and address risks and issues that arise across the program. Unlike project managers who focus on individual projects, program managers take a broader view, ensuring that all projects within a program work together effectively to achieve long-term business objectives.

What is the difference between Program Manager vs Project Coordinator?

AspectProgram ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree, PMP or similar certifications often preferredUsually requires a bachelor’s degree; certifications like CAPM are common
Work EnvironmentOversees multiple projects within a program, strategic focusSupports project teams, handles administrative tasks
Employer & Industry UsageUsed across industries like IT, construction, healthcareCommon in similar industries, supporting project execution

The Program Manager focuses on managing multiple related projects to achieve strategic goals, while the Project Coordinator supports individual projects with administrative and logistical tasks. Both roles require coordination skills, but the Program Manager has a broader, strategic scope.

What other companies are hiring for Program Manager jobs?
What are the most popular jobs at Crystal Stairs?
What are the most popular categories at Crystal Stairs?
Infographic showing various Program Manager job openings at Crystal Stairs in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Enrollments - Program Assistant II

Enrollments - Program Assistant II

Crystal Stairs

Los Angeles, CA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Crystal Stairs, Inc.
Improving the Lives of Families through
Child Care Services, Research, and Advocacy
Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.
ENROLLMENT UNIT - PROGRAM ASSISTANT II
Location: Los Angeles, CA 90056
What We're Looking For:
Crystal Stairs is seeking qualified candidates for our Program Assistant II position. In this position under general supervision, the Program Assistant II will assess client program eligibility; answer incoming calls from calling queue, participate in community outreach, assist Family Services Specialists with case management of parent files, perform clerical duties, make follow up phone calls to parents, input information into agency databases and county GEARS. The qualified candidate will have the following responsibilities:
  1. Answer incoming client calls from the Family Services Calling Queue.
  2. Gather information and documentation to assess client program eligibility for Crystal Stairs' programs and services. Create Referral and submit packets to Enrollment Specialists for follow up.
  3. Update appropriate agency databases and logs with client eligibility information for tracking purposes.
  4. Update client information on the LA County GEARS database.
  5. Perform community outreach to increase enrollment of families for services.
  6. Schedule appointments for new enrollments and/or follow up on rescheduled appointments and no-shows, and send letters to parents of documentation needed for certification.
  7. Perform clerical duties such as mailing documents/letters, filing, handling of denied case files, and sort and distribute incoming mail.
  8. Perform other duties and special projects as assigned.

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:
  • Minimum 2 years experience working with parents receiving subsidized child care or social support services, with a minimum one year of experience in an administrative or clerical support position.
  • High School diploma required; Associate of Arts degree in the Social Sciences field preferred; years of related work experience can be substituted for the AA degree.
  • Requires knowledge and competency on Microsoft Office, LA County GEARS and other database applications.
  • Must have some knowledge of County, State and Federal program requirements for DPSS and Alternative Payment child care subsidy programs.
  • Requires excellent verbal and written communication skills.
  • Must be flexible and able to manage multiple tasks and handle changing priorities and deadlines. Strong organizational and administrative skills.
  • Requires considerable accuracy and ability to produce under tight deadlines.
  • Requires excellent problem solving skills and ability to handle challenging customer calls or requests.
  • Requires great attention to detail. Involves broad application of program knowledge.
  • Must possess ability to work with a diverse individuals, groups, and management levels.

Total Package of Benefits
  • Medical/ Dental/ Vision - 95% paid by employer
  • 401k Matching Options
  • Flex Spending
  • Pre-paid Legal Services
  • Sick and Vacation Time
  • Paid Holidays and Winter Break
  • Opportunity for Growth and Development
  • Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act.
Crystal Stairs, Inc. is committed to building and sustaining a fully diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.
For more information about Crystal Stairs, please visit our website at:

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