48 Cross River Operations Analyst Jobs Hiring Near You

Who We Are

Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker's Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.

About Our Team

Cross River's team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help and mentor each other, and check in on our progress and blocks frequently.

What We're Looking For

This role plays a critical role for Cross River and will report to the Head of Enterprise Systems. We are seeking a strategic and technically proficient VP, Enterprise Systems, Workday to lead the design, implementation, and optimization of our Workday platform including the significant number of integrations to and from the Workday Financials and HR platforms. In this role, you will act as a cross-functional expert, ensuring the platform supports our financial operations, compliance requirements, and growth goals within the dynamic and highly regulated financial services industry. As a key member of the Workday technology team, this role is responsible for aligning Workday and its technical capabilities with Finance's business goals, ensuring a scalable and efficient Finance ecosystem that supports regulatory compliance and industry best practices.

Responsibilities:

• Serve as the Workday subject matter expert across Finance and HR including Finance Modules (Financial Accounting, Banking & Settlement, Customer Accounts, Supplier Accounts, Business Assets, Projects (Capital Projects), Procurement, Accounting Center, Prism) and HCM modules (e.g., Core HCM, Talent, Advanced Compensation, Absence, Benefits, Payroll, Time Tracking, and People Analytics).
• Define the architecture and roadmap for Workday Financials and HR modules, including Core Financials, Procurement, Payables, Receivables, Projects, and Financial Reporting and Planning.
• Translate complex financial and business requirements into scalable, integrated Workday solutions.
• Ensure alignment of Workday architecture with enterprise financial and HR strategies and regulatory standards.
• Design the overall architecture and roadmap for Workday aligned with Finance and HR business objectives.
• Collaborate with Finance, Accounting, Procurement, HR, Ops, Legal, FinTech, and IT stakeholders to deliver cohesive Finance and HR technical solutions.
• Architect integrations between Workday and external systems (treasury, HR/Benefits providers, FP&A, tax engines, etc.) using Workday tools like Studio, EIB, and Cloud Connect.
• Establish and enforce data governance and quality standards for financial data within Workday.
• Provide thought leadership, training, and mentorship to functional and technical teams.
• Lead the architectural design of Workday solutions, including new module rollouts, enhancements, and integrations.
• Develop and maintain architectural standards, best practices, and governance procedures.
• Translate business requirements into scalable Workday configurations and technical solutions.
• Oversee end-to-end Workday implementation projects or major updates.
• Identify and recommend automation and optimization opportunities across HR processes.
• Conduct impact analysis and regression testing for Workday updates/releases.
• Ensure solutions meet data privacy, SOX, and regulatory compliance standards relevant to the financial services industry.
• Define role-based security models in Workday, ensuring data integrity and confidentiality.
• Work with external vendors, consultants, and Workday partners to manage project deliverables.
• Manage business process flows, modeldriven apps, and training.
• Execute daytoday tasks, maintain highperforming system.
• Provide platform support and develop user capability.
• Document processes and development requirements.
• Collaborate with developers, integrators, and business partners on system enhancements/upgrades and ensure architecture implications are fully understood and planned for.
• Work collaboratively with team members to troubleshoot and resolve Operations/ERP issues.
• Update and coordinate system configuration changes to enable new processes.
• Manage system updates: collaborate in planning, coordinate system downtime and backup.
• Provide technical support to end users, diagnosing and resolving problems - Document system configuration and changes.

Required Qualifications:

• Bachelor's degree in Information Systems, Accounting, Finance, or a related field.
• 7+ years of experience with Workday, including at least 3 years in a lead or architect role within Workday Financials and/or HCM.
• Deep understanding of accounting, procurement, and financial operations processes.
• Proven experience designing and implementing Workday architecture at a large or mid-sized organization.
• Workday certification in Financials and related modules (FDM, Procurement, Projects, Planning).
• Experience in financial services firms, such as banks, fintechs, or insurance.
• Experience with global financial compliance and multi-entity, multi-currency configurations.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and collaboration with both technical and non-technical stakeholders.
• Knowledge of industry financial regulations and risk management practices.
• Experience with Workday Studio, EIB, or Report Writer is a plus.
• Familiarity with compliance standards such as SOC, SOX, GDPR, and FFIEC guidelines.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and stakeholder management abilities.
• Project management experience with Agile or Waterfall methodologies.
• Ability to work in a fast-paced, regulated environment.
• Experience building relationships with internal customers and stakeholders.
• Prior work experience as a Business Analyst or Systems Analyst capturing, analyzing, and translating business requirements, specifications, processes, and business cases.
• Creative thinking with the ability to multi-task - Commitment to ongoing professional development.
• Assist with user documentation and troubleshooting of technical issues with the platform.
• Been involved in supporting a user training program - to enable other colleagues to support and learn how best to use the system.
• Knowledge of how to manage and maintain user permissions, security roles and security teams.
• Strong interpersonal skills and ability to be able to work comfortably with both technical and nontechnical stakeholders.
• Ability to respond in a flexible and adaptive manner to support business requirements, when ad hoc requests are made.
• Knowledge of reporting architecture and Power BI would be an added advantage.
• Preferred skills such as Visio and Excel, and basic SQL knowledge are a plus.
• Workday certifications are a plus.

Preferred Qualifications:

• Proven track record of Workday Financials implementations in a financial services environment.
• Expertise with Finance Regulatory and Management reporting through Workday.
• Expertise in Workday Financial Data Model (FDM), security, and reporting.

#LI-AC1 #LI-Hybrid #LI-Onsite

Salary Range: $180,000.00 - $220,000.00