3 Coopervision Customer Service Representative Jobs Hiring Near You

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more atwww.coopervision.com.

Job Summary:

The Area Sales Director is accountable for achieving revenue, profitability, market share, and customer engagement objectives through effective leadership, coaching, and execution. This individual creates a high-performance culture by developing Regional Sales Managers and their teams, strengthening organizational capabilities, and ensuring alignment with corporate strategy.

Success in this role requires strong business acumen, strategic thinking, financial management, talent development, and the ability to influence across multiple functions. The Area Sales Director serves as the senior commercial leader within the assigned geography and represents the organization with key customers, industry partners, and executive leadership.

• Develop and execute business strategies aligned with national commercial objectives.
• Deliver annual sales, profit, and market share goals.
• Analyze market trends, competitive activity, prescribing behaviors, and customer needs to identify growth opportunities. Makes recommendations and takes action in areas such as target customer profiling, market segmentation, market share analysis, competitor analysis, pricing analysis, distribution analysis, product evaluation, promotion effectiveness, etc.
• Develop sales forecasts and business plans
• Drive execution of strategic initiatives, product launches, and promotional campaigns.
• Monitor business performance through key performance indicators and implement corrective action when necessary.
• Maintain key customer relationships and develop and implement strategies for expanding the customer base. Assists with complex sales negotiations and helps close sales deals.
• Manage overall sales process and set metrics for field sales operation. Executes pricing policies, including volume discounts and terms and conditions for key customers and channel partners.
• Oversee the hiring and development of the sales organization. Recruits, trains, develops and coaches direct reports. Heavily involved in recruiting field sales representatives within the regional area.
• Closely manage area Sales GS&A budgets including T&E, variable compensation programs, merit increases etc. consistent with corporate financial budgets.
• Work closely with executives in supporting departments to ensure consistent messaging and transparency across the organization: Including, Finance, Accounting, HR, Marketing, Corporate Accounts, Customer Service, and Sales Administration.
• Work closely with Human Resources to manage all performance related issues. Provide HR/Legal 360 degree visibility to all performance related issues, make recommendations based on performance history, and execute performance plans once HR/Legal have reviewed and approved.
• Develop / maintain / update sales succession planning to identify and develop high potential employees at all levels within the sales organization.

Travel:

Knowledge, Skills, and Abilities:

• Demonstrated ability to develop and implement sales strategies that have met or exceeded planned objectives, across geographies and multiple customer groups and types.
• Career of increasing responsibilities to include professional organizational growth and development.
• Proven ability to coach, lead, grow, and develop successful sales teams.
• Demonstrated ability to objectively assess performance of sales representatives and sales leaders with view to performance management, promotions and/or position adjustments.
• Success in building and maintaining high-performance sales teams.
• Demonstrated ability to maintain sales team motivation of focus through varying business environment.
• Experience working in industries that require a pricing or supply chain intermediary such as a distributor, wholesaler, group purchasing organization (3rdparty relationships).
• Experience in cross functional problem solving and team leadership.
• P&L management and accountability experience.
• Ability to create strategic partnerships on behalf of the business.
• Ability to present, communicate and engage at all levels of the company.
• Proficient in the use of Excel, Word, PowerPoint, and Tableau.
• Remote, field based, living within area geography.
• Ability to navigate all customer locations.

Experience:

• A minimum of 12-15 years of professional sales leadership experience.
• Experience and successful track history of leading high performing sales teams across multiple geographies and customer type.
• Experience in Optical industry is preferred.
• Cross-functional experience across other related workstreams preferred (e.g. sales, marketing, training, operations).

Education:

• MBA preferred

Additional Requirements:

• Passing of background check, which may include verification of prior employment, criminal conviction history, educational and motor vehicle records.
• A valid driver’s license and proof of minimum level of insurance coverage and satisfactory driving record as required by the company.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $151,384.00 and $232,898.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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• Job Identification 12114
• Job Category Sales
• Job Schedule Full time
• Job Shift Day
• Locations 209 High Point Drive, Victor, NY, 14564, US (Distant)