Consumer Cellular
Consumer Cellular

60 Consumer Cellular Customer Service Representative Jobs Hiring Near You

Senior Copywriter

Scottsdale, AZ · On-site

$80 - $112/hr

S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in ...

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Consumer Cellular Jobs Information

Do workers at Consumer Cellular get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Consumer Cellular pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

At Consumer Cellular, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Consumer Cellular affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Consumer Cellular?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 36% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between November 2024 and August 2025.

Do workers at Consumer Cellular worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Consumer Cellular workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for Consumer Cellular workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Consumer Cellular?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Consumer Cellular managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at Consumer Cellular spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Consumer Cellular?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Consumer Cellular good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Consumer Cellular feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Consumer Cellular get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Consumer Cellular?

Some people feel stressed here.
53% of people say they often feel stressed at work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Consumer Cellular enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Consumer Cellular recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Consumer Cellular?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Consumer Cellular?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Consumer Cellular’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Consumer Cellular is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Consumer Cellular in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Senior Copywriter

Consumer Cellular, Inc.

Scottsdale, AZ • On-site

$80 - $112/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Consumer Cellular rating

7.9

Company rating: 7.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies


Job description

Job Description - Senior Copywriter (260473)

Senior Copywriter ( 260473 )

Our Commitment to You
At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.
All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.

Your Mission
At Consumer Cellular’s Studio95, the Senior Copywriter isn't just another role; they're a linchpin holding our brand's voice steady across all channels. This isn't a gig for the faint-hearted—we are a performance brand, that tracks wins and losses like an eight-year-old baseball player. You need to blend creative flair with technical finesse, ensuring that every word not only sings creatively but also resonates powerfully in the market.
We're looking for someone who lives and breathes writing—a true wordsmith who can spin narratives with the ease of flipping a coin. Whether you're crafting compelling website copy, penning blog posts that grip like a seasoned storyteller, or orchestrating advertising campaigns that cut through the noise, your passion for writing must shine through in every piece.
Your canvas includes everything from broadcast spots to product guides, each meticulously crafted to reflect the essence of Consumer Cellular. But it's not just about crafting content. Collaboration isn't just a buzzword—it's the lifeblood of our approach. You'll seamlessly navigate between brainstorming with designers and strategizing with our marketing mavens, all while ensuring our brand message remains crystal clear and consistently captivating.
And let's talk about your eye for detail. You'll polish each piece until it gleams, catching typos and honing the prose with the precision of a master craftsman. In a world where every word matters, there's no room for mediocrity.

You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite.

Qualifications

  • Bachelor’s degree in Marketing, Communications, or Business (or similar).
  • 6-8 years of related experience in marketing copywriting and/or content development.
  • Well-versed in copywriting best practices for multiple marketing channels including but not limited to broadcast, search, native, display, etc.
  • Ability to manage multiple work priorities and work well with cross-functional teams.
  • Ability to interact with a diverse set of technical and non-technical stakeholders.
  • Robust attention to detail. Deadline-oriented.
  • Ability to collaborate with studio team from concept to completion of projects.
  • Proactivity and resourcefulness.
  • You are solutions-oriented, especially under pressure.

Must be able to provide a portfolio of past work

About Consumer Cellular
Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI) . Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through our company-owned neighborhood stores, online at ConsumerCellular.com , by telephone at (888) 345-5509, and at leading retailers including Walmart. Connect with Consumer Cellular on Facebook , Instagram , and Youtube . for tutorials, features, applications, and company news.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

  • Minimum Salary:$80,000
  • Maximum Salary:$112,000

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

  • Competitive base pay with potential for shift differential, overtime and bonus pay
  • Medical insurance (98% company-paid for full-time employee only coverage)
  • Dental and Vision insurance (100% company-paid for full-time employee only coverage)
  • 401(k) company match of 100% up to 6% of your pay
  • Discounted Consumer Cellular wireless phone plan for employees
  • Paid Time Off (PTO) available following a 30-day waiting period*
  • 6 company-paid holidays plus 16 hours of floating holiday accrual per year
  • Flexible Spending Accounts (FSA) for health care and dependent care expenses
  • Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
  • Long-Term Disability insurance (100% company-paid)
  • Employee Assistance Program (100% company-paid)
  • Employee rewards program

*Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.


Pre-employment background check and drug screen is required.

Primary Location Primary Location: United States-Arizona-Scottsdale 9363 E Bahia Dr 9363 E Bahia Dr Scottsdale 85260 Job Job: Marketing Schedule Schedule: Full-time Travel Travel: No Job Posting Job Posting: Jul 28, 2026 Unposting Date Unposting Date: Aug 3, 2026

Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal to consider under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human.Resources@consumercellular.com .

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