Compunnel
Compunnel

60 Compunnel Customer Service Representative Jobs Hiring Near You

Customer Service Coordinator

Corning, NY · On-site

$15.25 - $20/hr

... for global Customer Service locations. • Create and maintain ePOs for third-party vendors ... Associate's Degree Company Description Compunnel Inc., established in 1994; is a leading provider ...

Area Customer Service Coordinator

Stamford, CT · On-site

$19.25 - $25/hr

The Area Customer Service Coordinator supports daily operations, implementations, expansions, and ... High School or equivalent Company Description Compunnel Inc., established in 1994; is a leading ...

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

Field Sales Representative

Spokane, WA

$20.25 - $27.75/hr

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

Field Sales Representative

Gaylord, MI

$18 - $25/hr

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

Excellent communication and customer service skills * Problem-solving and analytical skills * 1-2 ... Bachelors Degree Company Description Compunnel Inc., established in 1994; is a leading provider of ...

Provide courteous and knowledgeable customer service. * Maintain facility cleanliness, including ... Bachelors Degree Company Description Compunnel Inc., established in 1994; is a leading provider of ...

Administrative Associate

Indianapolis, IN · Hybrid

$16.75 - $20.75/hr

Serve as a representative of senior management, ensuring a positive customer and stakeholder ... High School Company Description Compunnel Inc., established in 1994; is a leading provider of ...

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

Diesel Engine Project Manager

Columbus, IN · On-site

$23.25 - $30.75/hr

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

Mechanical Design Engineer

Tulsa, OK · On-site

$69K - $94K/yr

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

Packager

Memphis, TN · On-site

$14.50 - $17.50/hr

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

Assembly Associate

Indianapolis, IN

$15 - $17.75/hr

As a national service provider in the US, we are serving our customers all major states and regions ... makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We ...

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Compunnel Jobs Information

What is it like to work at Compunnel?

Compunnel is a technology solutions company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is designed to encourage open communication and knowledge sharing, with a flat organizational hierarchy that allows employees to take on diverse roles and responsibilities. Compunnel's mission is to deliver cutting-edge technology solutions that drive business growth and improvement for its clients.

Working at Compunnel may appeal to candidates who are passionate about technology, eager to learn and grow, and motivated by the opportunity to contribute to innovative projects that make a real impact on businesses and industries.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Compunnel?
Infographic showing various Customer Service Representative job openings at Compunnel in the United States as of June 2026, with employment types broken down into 45% Full Time, and 55% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution.
Customer Service Coordinator

Customer Service Coordinator

Compunnel, Inc.

Corning, NY • On-site

$15.25 - $20/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description


JOB SUMMARY
This role is responsible for managing assigned domestic and international customer orders, ensuring accurate and timely transaction execution. Responsibilities include order entry, logistics coordination, maintaining processes, approving invoices, issuing credits, and building product knowledge to support customer inquiries and sales. The position requires developing strong working relationships with internal departments and external customers to resolve discrepancies and ensure customer satisfaction. Occasional project work and support for the sales team are also expected.
Key Responsibilities
• Manage assigned domestic and international customers to execute error-free transactions.
• Receive, validate, and enter customer orders accurately and timely using PeopleSoft and SAP order management systems.
• For export or offshore-sourced orders, manage logistics components using 'Origin Manager', including creating templates, referencing routing guides, requesting quotes, and creating bookings.
• Maintain and create new processes for global Customer Service locations.
• Create and maintain ePOs for third-party vendors, ensuring proper approvals.
• Approve all 'sold through' Client invoices and review for accuracy.
• Follow specific processes for orders shipping to designated locations, adhering to customs regulations.
• Assist other global Customer Service groups as needed.
• Create and issue credits/rebates for issues and update the RMA system.
• Build product and pricing knowledge to support RFQ and quote generation.
• Monitor open order and shipment reports to ensure adherence to customer Requested Ship Dates and company Promise Dates, taking proactive action when deviations occur.
• Track shipments to ensure timely delivery and implement corrective actions as necessary.
• Create and maintain customer profiles and buying agreements in COF and Corporate PeopleSoft systems, interacting with Commercial Ops to ensure data currency.
• Ensure Op to Commerce® Fiber Data Delivery (FDD) is available for all required customer shipments.
• Respond to customer inquiries regarding orders, FDD, and general product information within 24 hours.
• Build technical product knowledge to respond to inquiries and recommend appropriate fiber products based on customer requirements.
• Develop and maintain effective working relationships with Planning, Shipping, QA, IT, Finance, Commercial Ops, Corporate Transportation, Corporate Credit, Customer Billing, Freight Forwarders, and external customers.
• Collaborate with customers and Commercial Ops to resolve customer payment discrepancies.
• Undertake project work and participate on business teams as required.
• Support the sales team with various analysis and reports.
Required Qualifications
• Associate degree or similar relevant work experience.
• 2+ years of experience in Customer Service / Corporate environment.
• Exceptional attention to detail in all aspects of work.
• Effective task prioritization with the ability to multi-task.
• Strong team skills and ability to work in a highly dynamic environment.
• Outstanding verbal and/or written communication skills with the ability to express ideas clearly and precisely.
• Passionate about quality and customer focus.
• Strong organizational skills and solid problem-solving abilities.
• Proficient people skills.
• Proficient in Microsoft programs such as Outlook, Teams, Word, & SharePoint.
Preferred Qualifications
• Knowledge of PeopleSoft and SAP order fulfillment systems.
• Knowledge of Optical Fiber’s processes and related corporate processes.
• Proactively and positively supports change and can lead change when required.
• Motivated team player and works effectively in a close-knit team.
• Ability to manage and prioritize multiple tasks/projects.
• Proficient in Excel.

Education: Associate's Degree

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.
We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.

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About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

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