29 Compsych Customer Service Representative Jobs Hiring Near You

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResources and AbsenceResources solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide,  touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

The Onsite EAP Counselor is responsible for providing behavioral health support for ComPsych’s EAP program with employees located in Palmdale, CA. This is accomplished through a combination of individual short-term counseling, leadership consultations, training and promotional activities. 

• Provides in-person or telehealth short-term counseling for employees
• Provides in-person and telephonic risk assessment for employees in crisis
• Provides critical incident debriefings, if indicated
• Addresses inquiries about program benefits, helping to connect employees with resources
• Participates in mental health promoting activities
• Provides training and lunch-and-learns on behavioral health issues
• Provides leadership consultations and support for behavioral health issues at the workplace
• Provides strategy support on program service delivery satisfaction
• Other duties as assigned

• Master’s degree in a mental health discipline or doctorate in psychology
• An independent clinical license to practice in California
• At least 5 years of post-graduate clinical experience
• Experience in work-related issues at employer’s worksite 
• Experience with crisis management, substance use and psychiatric treatment
• Demonstrated experience consulting with management in organizations
• Ability to work a hybrid schedule: 32 hours/week onsite and 8 hours/week telehealth
• Sound clinical judgment applied to both clinical and organizational needs
• Analytical and critical thinking skills
• Active membership in professional organizations
• CEAP certification preferred

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• The salary range for this position is $65,000 - 140,000 USD. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours. 

EEO

ComPsych is an equal opportunity employer.  All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

ComPsych Corporation and its affiliates is committed to the responsible and transparent handling of your personal data. Information collected during the recruitment process will be used to assess your application and, where applicable, to prepare and administer an offer of employment. Your personal data will be processed in accordance with the privacy laws applicable in your country or jurisdiction of residence, which may include the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, and other applicable national or local privacy laws. For full details on what personal data we collect, how we use it, your rights as an Applicant, and how to contact us with privacy-related questions, please review the relevant Applicant Data Privacy Notices: US Applicant Data Privacy Notice & Canada Data Privacy Notice.