Cogent Infotech
Cogent Infotech

26 Cogent Infotech Data Analyst Jobs Hiring Near You

Customer Service Representative

Queens, NY · On-site

$17.25 - $23.50/hr

Long Island City, NY 11101 (Onsite) Duration: 6+ months contract About Cogent Infotech At Cogent ... Data entry experience and a minimum of 25 wpm typing skills, open availability to work shift ...

At Cogent Infotech, we believe in creating opportunities that empower individuals and transform ... and presentation of data (updates, status, etc), vendor management. • Organized, good ...

Cogent Infotech is a consulting and talent solutions company that empowers individuals and ... analytics features. Responsibilities : • This position will be responsible for building ...

ServiceNow Architect

Plano, TX · On-site

$68.50 - $86.25/hr

Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. ISO-certified ...

Helpdesk Technician

Sweetwater, TX · On-site

$15.75 - $21.50/hr

About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower ... in data closets. ● Strong communication, documentation, customer service, and time management ...

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Cogent Infotech Jobs Information

What is it like to work at Cogent Infotech?

Cogent Infotech appears to be a company that values innovation and collaboration, fostering a dynamic work environment where employees can contribute to the development of cutting-edge technology solutions.

The company's team structure is designed to encourage open communication and knowledge sharing, with a flat organizational hierarchy that allows employees to take ownership of their projects and work closely with cross-functional teams. Cogent Infotech's mission is to deliver high-quality IT services and solutions that meet the evolving needs of its clients.

Working at Cogent Infotech may appeal to individuals who are passionate about technology and eager to work on diverse projects, with opportunities to grow professionally and develop new skills in a supportive and collaborative team environment.

What makes Cogent Infotech an attractive place to work?

Cogent Infotech is a reputable IT consulting firm that specializes in delivering innovative technology solutions to clients across various industries. The company fosters a collaborative work environment that encourages creativity, open communication, and teamwork, with a focus on delivering high-quality results and meeting client expectations. Joining Cogent Infotech offers opportunities for professional growth and development, with access to training programs, mentorship, and a dynamic work environment that allows employees to make a meaningful impact on client projects.
Infographic showing various Data Analyst job openings at Cogent Infotech in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Physical job distribution.
Customer Service Representative

Customer Service Representative

COGENT Infotech

Queens, NY • On-site

$17.25 - $23.50/hr

Other

Posted 4 days ago


Job description


Title: Customer Service Representative

Location: Long Island City, NY 11101 (Onsite)

Duration: 6+ months contract


About Cogent Infotech

At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.


Position Summary

Should be available for working in any shift as follows:

6am-2pm, 6:30am-2:30pm, 7am-3pm,7:30am-3:30pm, 8am-4pm, 8:30am-4:30pm,9am-5pm, 10am-6pm, 12pm-8pm, 1pm-9pm, 2pm-10pm and 4pm-12am.


Key Responsibilities

  • Handles Heavy Incoming Call Volume
  • Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries.
  • Send escalation emails and create service requests for unresolved matters that need fur.
  • Review, correct and issue Default resulting from Pre-Hearing Conference.


Required Qualifications and Skills

  • A minimum of two (2) years of experience in a Customer Service environment.
  • Utilizing phone and computer literacy to interact with customers in a high pace setting.
  • Data entry experience and a minimum of 25 wpm typing skills, open availability to work shift schedules at any given time from 6am to 12am.


Core Competencies

  • Excellent written and verbal communication skills, with the ability to effectively convey complex information to diverse audiences.


Equal Opportunity & Inclusion Statement

Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply


Application Process

Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist.


Join Us

At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.



Cogent Infotech logo

About Cogent Infotech

Sourced by ZipRecruiter

Cogent Infotech, located in Pittsburgh, Pennsylvania, is a leading Information Technology and consulting service provider. The company operates within the technology industry and functions as a comprehensive technology solutions provider. Cogent Infotech has a strong focus on delivering custom IT solutions that streamline operations and drive business growth. Ever since its inception, the company has been at the forefront of digital transformation, driving innovation for its clients worldwide. Their key services range from IT consulting, application development, to data analytics, and staffing solutions. Committed to delivering excellence, their core values include integrity, collaboration, customer focus, innovation, and personal excellence.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Pittsburgh, PA, US

Year founded

2003