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Title: Case Management Supervisor

Location: Bronx, NY

Duration: 6+ months contract

Hours Weekly: 35 hrs/week

About Cogent Infotech

At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

Position Summary

The Client Family Partnerships Elderly Safe at Home Grant funded Program is seeking candidates to work as Supervisor to supervise the ESAH Bronx case assistants that provide a wide range of supportive services to elderly and disabled residents. Travel required.

Key Responsibilities

• Oversee the daily operations of the ESAH sites in the Bronx.
• Conduct home visits and wellness checks to elderly and disabled residents
• Conduct regular performance evaluations and provide ongoing training and support to ESAH staff.
• Ensure ESAH case assistants link elderly residents and those who are frail or at risk to supportive services.
• Review and sign off on case management activity in each case. Monitor case files and documentation for accuracy, completeness, and compliance.
• Manage the Floor Captain/Buddy system program to monitor residents' well-being.
• Coordinate monthly workshops and meetings.
• Ensure activation of outreach to ESAH residents for the health and well-being of residents during heat, fire and snow emergencies.
• Ensure accurate and timely case logs and reports.
• Make sure that ESAH case assistants work no more than 35 hours per week.
• Establish and sustain formal partnerships with relevant social service providers.
• Attend supervisory and staff meetings, trainings, and community meetings as requested by Supervisor.

Required Qualifications and Skills

• Bachelor's degree from an accredited college with at least 5-year experience in case management, including home visits.
• Associate's degree with at least 10 years' experience in case management, including home visits.

Preferred Skills:

• Bachelor's degree with at least five (5) years case management experience in a social service setting.
• Excellent written and verbal communication skills.
• Experience engaging community-based agencies, networking, and creating partnerships.
• Ability to communicate in both English and Spanish

Equal Opportunity & Inclusion Statement

Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply

Application Process

Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist.

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