Cleo
Cleo

4 Cleo Hr Manager Jobs Hiring Near You

Cleo is a company focused on building intelligent products powered by AI. They are seeking an ... optimal resources. • Translate product strategy into detailed requirements and prototypes ...

Support Engineer I

Rockford, IL · On-site +1

$65K - $75K/yr

Knowledge Management * Utilize and contribute to Cleo's Solution Center, Knowledge Base, and internal documentation resources. * Identify recurring customer issues and recommend improvements to ...

Product Manager

$130K - $150K/yr

... optimal resources. * Translate product strategy into detailed requirements and prototypes ... Experience defining prompt engineering standards, eval pipelines, or human-in-the-loop workflows ...

Product Manager

Chicago, IL · On-site

$130K - $150K/yr

... optimal resources. * Translate product strategy into detailed requirements and prototypes ... Experience defining prompt engineering standards, eval pipelines, or human-in-the-loop workflows ...

Cleo Jobs Information

What is it like to work at Cleo?

Cleo is a fintech company that prioritizes a culture of innovation, collaboration, and customer-centricity, fostering a dynamic and supportive work environment.

The company's team structure is designed to encourage cross-functional collaboration, with a flat organizational hierarchy and open communication channels, allowing employees to work closely with colleagues from various departments. Cleo's mission is to empower individuals and businesses to take control of their financial lives through its AI-powered financial management platform.

Working at Cleo may appeal to candidates who are passionate about fintech, innovation, and customer experience, as the company offers opportunities for professional growth, skill development, and contributions to a mission-driven organization.

What makes Cleo an attractive place to work?

Cleo is a leading fintech company that provides innovative financial management solutions, positioning itself at the forefront of the industry's digital transformation. The company's workplace is characterized by a culture of collaboration, innovation, and stability, with a focus on delivering high-quality products and services to its customers. Joining Cleo offers opportunities for professionals to contribute to the company's mission, develop their skills, and grow their careers in a dynamic and rapidly evolving industry.
What are the most popular categories at Cleo?
Infographic showing various Hr Manager job openings at Cleo in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, and 25% Remote job distribution.

Product Manager

Cleo

Chicago, IL • On-site

Full-time

Re-posted 19 days ago


Job description

Job Summary:
Cleo is a company focused on building intelligent products powered by AI. They are seeking an experienced AI Product Manager to own the AI product roadmap and collaborate with cross-functional teams to design, build, and launch AI-powered products that align with the company's vision and strategy.
Responsibilities:
• Own the AI product roadmap — including LLM-powered features, predictive models, agentic workflows, and ML-driven automation — translating customer needs into a prioritized, outcome-driven plan.
• Develop a deep understanding of customer experience, identify product gaps where AI can deliver disproportionate value, and generate new ideas that grow market share, improve customer experience, and drive growth.
• Partner closely with data scientists, ML engineers, and software engineers to scope models, evaluate tradeoffs between accuracy, latency, cost, and UX, and ship with quick time-to-market and optimal resources.
• Translate product strategy into detailed requirements and prototypes, including user stories, MVP scope, acceptance criteria, model evaluation criteria, and KPI frameworks tied to measurable customer outcomes.
• Define and monitor AI feature success metrics — including model performance (precision, recall, accuracy), user adoption, and business impact — through dashboards and regular reporting to executive leadership.
• Conduct structured buy / build / partner analysis for new AI capabilities, including evaluation of foundation model providers, third-party AI vendors, and open-source alternatives.
• Scope and prioritize activities based on business and customer impact, balancing near-term wins with longer-horizon AI investments.
• Drive product launches in collaboration with marketing, PR, executives, and other PM team members — including positioning AI capabilities clearly and avoiding overpromising.
• Evaluate promotional plans to ensure messaging accurately conveys AI capabilities and limitations, and is consistent with the broader product line strategy.
• Act as an AI product evangelist — both internally and externally — to build awareness, understanding, and trust in our AI capabilities.
• Represent the company by visiting customers to solicit feedback on AI features, observe real-world use, and surface opportunities for the next wave of intelligent product capabilities.
Qualifications:
Required:
• BS/MS degree in Computer Science, Engineering, Data Science, or equivalent practical experience.
• 3–5 years of proven product management experience, with at least 1–2 years owning AI/ML-powered product features in a SaaS environment.
• Proven track record of managing all aspects of a successful product throughout its lifecycle — from discovery through launch and iteration.
• Demonstrated ability to develop product and AI strategies and effectively communicate recommendations to executive leadership.
• Solid technical background with hands-on understanding of software development, modern AI/ML technologies (LLMs, embeddings, classical ML), and SaaS architectures.
• Ability to read and interpret ML model outputs, understand evaluation metrics (precision/recall, AUROC, RMSE, F1, eval sets for LLMs), and hold technical teams accountable to model quality.
• Strong written, verbal, presentation, and communication skills — especially the ability to explain AI concepts to non-technical audiences.
• A passion for usability, user empathy, and a knack for simplicity — particularly in designing AI experiences that build user trust.
• Strong problem-solving skills and willingness to roll up your sleeves to get the job done.
• Skilled at working effectively with cross-functional teams in a matrix organization.
Preferred:
• Hands-on experience shipping LLM-based product features, RAG architectures, fine-tuned models, or agentic AI applications.
• Familiarity with AI governance frameworks, model explainability, evaluation harnesses, and responsible AI practices.
• Experience defining prompt engineering standards, eval pipelines, or human-in-the-loop workflows for AI products.
• Exposure to MLOps tooling and lifecycle (model training, deployment, monitoring, drift detection).
Company:
Cleo offers enterprise integration software solutions that enable managed file transfer, network fax, and interactive messaging activities. Founded in 1976, the company is headquartered in Loves Park, USA, with a team of 201-500 employees. The company is currently Growth Stage.